Technical Support Analyst Resume Bethlehem PA - Hire IT People

PROFESSIONAL SUMMARY

Two years of technical experience along with my Bachelors in Computer Science and independent projects
Ability to handle multiple tasks and to work independently as well as in a team, experienced in interacting with Business/Technology groups.
A dedicated team player with excellent communication, organizational and interpersonal skills.

TECHNICAL SKILLS

Computer Languages: JAVA, C++, PHP, SQL, JAVASCRIPT, CSS, HTML

Operating System: Windows, Linux, Unix, MAC OS

Database System: MySQL, ORACLE, Apache Cassandra

Computing Software: VMware

PROFESSIONAL EXPERIENCE

Confidential

Technical Support Analyst

Bethlehem PA

Responsibilities:

Configuring hardware
Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes,
Create, change, and delete user accounts per request and assigning the appropriate roles to each user
Upgrade and configure system software
Assembling hardware for each customer i.e formatting equipment
Testing and fixing faulty equipment

Confidential

Information Technology Helpdesk Student Worker

Lock Haven PA

Responsibilities:

File paperwork for incoming inventory and process exams along with paperwork
Maintain printers and supplies of printers on campus
Enter receipt information into database and file work requests, and finish the requests; answer and relay phone calls
Assist faculty/staff and students in troubleshooting computer issues and password issues

Confidential

Data Entry Intern

Williamsport, PA

Responsibilities:

Prepare, compile and sort documents for data entry
Verify data and correct data when necessary
Obtain further information for incomplete documents
Update data and delete unnecessary files and enter data from source documents into prescribed computer database, files and forms
Check competed work for accuracy, store completed documents in designated locations; comply with data integrity and security policies
Accumulate e - mails and verify specific dates.