We provide IT Staff Augmentation Services!

It Operations Tools Manger / Architect Resume

2.00/5 (Submit Your Rating)

SUMMARY:

  • Web/Software development using various languages and platforms.
  • Expert troubleshooting skills.
  • Hardware and software debugging.
  • Software beta - testing.
  • Server / System monitoring.
  • Network / Software Security and penetration testing.
  • Network Administrator / Systems Engineer
  • Network Cat5e/Cat6 Cabling
  • Router / Switch configuration.
  • Integrating various systems and services.

TECHNICAL SKILLS:

  • PHP
  • SQL
  • VB
  • Microsoft .NET
  • C#, C++, C
  • Java
  • J#
  • J2EE
  • Java Script
  • Bash, SH
  • CSS
  • HTML 5
  • Power Shell
  • Fox Pro
  • Node.js
  • Perl, Python
  • Apache
  • PHP5
  • MYSQL 5
  • Microsoft Active Directory (DNS, GPO, DHCP)
  • Microsoft IIS
  • F5 BIG IP LTM
  • Net App
  • Virtual Box
  • Samba
  • Keynote / App Dynamics
  • Microsoft Office Suite
  • Microsoft Exchange
  • Nmap
  • Various ip/port listeners
  • Air snort
  • Ettercap
  • Wireshark
  • Putty
  • XVI32 (hex editor)
  • Ip Tools / Winpcap
  • JD-Gui java decompiler
  • Windows XP,Vista,7,8,10,Serv 03/08/12
  • Cent OS, Red Hat, Ubuntu
  • Nagios / Cacti / BMC Monitoring Tools
  • BMC Suite (CTRL-M, BPPM/Truesight, TM-Art, ADDM)
  • Visual Studio 2008/2010/2012/2016

EXPERIENCE:

IT Operations Tools Manger / Architect

Confidential

Responsibilities:

  • Ensure monitoring systems are configured and architected in a highly available manor.
  • Perform upgrades and hotfixes for Monitoring Systems (BMC / Appdynamics / Custom systems)
  • Oversee a team of 4 monitoring engineers - ensure timelines for projects are met.
  • Meet with stakeholders and perform budgeting for monitoring systems.
  • Ensure teams are following best practices and guidelines for monitoring of systems/services.
  • Research and Prove out new and updated monitoring tactics.

Systems Consultant / Architect / Solutions Specialist

Confidential

Responsibilities:

  • Configure / setup 3rd party software solutions in a highly available manor.
  • Design and architect custom integrations for holistic views of enterprise applications.
  • Communicate with clients regarding their concerns and needs. Strives to fulfill these by any means necessary.
  • Develop and maintain custom monitoring systems and automation systems for IOT and Single Board Computers.

Linux Systems Engineer

Confidential

Responsibilities:

  • Configure and setup various Enterprise Services for use in Live,HA,DR environments and ensure monitoring systems are configured to alert on various system/service issues.
  • Work with teams on integrating various services together to create a manageable architecture.
  • Review and coordinate with teams on service architecture best practices.
  • Resolve major incidents with services and work with vendors to get services/systems online as quickly as possible to minimize downtime for customers.

Global Network Administrator

Confidential

Responsibilities:

  • Monitor, Support, and Troubleshoot Global Network Infrastructure (4,000+ Servers/Devices).
  • Configure and setup various systems and service monitoring systems.
  • Troubleshoot and configure IIS and AD services.
  • Examine current SOP’s are efficient and to-date.
  • Examine, troubleshoot, and repair system/hardware failures.
  • Automate any manual process that can eliminate human interaction, build processes, backups, etc.
  • Build / Clone and allocate resources from Confidential servers / Clusters for new virtualization servers.
  • Help internal customers with any problems they may have, (PW resets, Ad Groups, Email, Printers, Backups, etc.)
  • Patch Servers / Desktops using Microsoft System Center.
  • Perform Performance testing and load balancing on servers/applications/network infrastructure.

Data Management Analyst

Confidential

Responsibilities:

  • Continued development of Back Office Services Client Management System for 300+ Clients.
  • Imported and reconciled financial data.
  • Overseen the automatic downloads for clients.
  • Overseen the Virtual Machine usage/distribution for Confidential ’s.
  • Developed the Currently Used Product Support Application for keeping track of calls, and known issues of Principia Cams and Confidential Office Products.

Software Developer

Confidential

Responsibilities:

  • Troubleshoot code and fix errors, bugs, and submissions with defined turnaround times.
  • Build and release Program Changes for Principia Cams product.
  • Worked collaboratively and closely with other developers to ensure strict coding techniques.
  • Served as a resource to Tech Support, and Back Office Services.
  • Ensured New Development is consistent with other parts of software package.
  • Implemented and Designed Back Office Services Client Management System for 300+ Clients.
  • Wrote Standard Operating Procedures for development and testing process of new software.
  • Ingests/Audits data for Confidential Electronic Records Archive System.
  • Generate and examine reports created by/for sass team.
  • Created Automation scripts for sass team to use to verify integrity of Archived data.
  • Designed database for easy book keeping for sass team.
  • Automated Import process for data into the Sun Systems Archival Servers.

Store / Sales Manager

Confidential

Responsibilities:

  • Installed, designed, and integrated surveillance systems for B2B customers.
  • Overlooked 6 employees in two retail stores.
  • Created E-Commerce websites and CMS systems.
  • Implemented, Designed and Coded POS for retail stores.
  • Increased retail sales revenue by 200%
  • Installed, Setup DHCP, DNS, AD, exchange and IIS Services for clients.

We'd love your feedback!