PROFESSIONAL SUMMARY:

• Highly motivated well experienced IT professional, and System Center Architect with over 8 years’ experience in System Management
• Provide an extensive enterprise background of VMWare products, system architecture design, and systems management.
• Top, primary skill sets and areas of interest include Microsoft System Center products, virtualization technologies, Microsoft Exchange, Enterprise SAN Technologies, and Backup Solutions.

TECHNICAL SKILLS:

Operating Systems: Windows Server 2016, 2012 (R2), 2008 (Through R2), 2003 (Through R2), Windows XP, 7, 8, 8.1, Mac OSX (Through 10.10.3)

Systems Center: Microsoft Systems Center Configuration Manager 2016, 2012, 2007, Microsoft Systems Center Operations Manager 2016, 2012, Microsoft Systems Center Data Protection Manager 2012, 2010

Exchange: Microsoft Exchange 2010, 2007, 2003

Virtual Technologies: VMWare ESX and ESXi versions 3 - 5.5, VMware View, VMware Thinapp, VMWare VCM, Citrix XEN Server

Hardware: Cisco switches and routers, Extreme Networks, Lucent and Avaya PBX phone systems, Sonicwall, Dell Servers, Cisco UCS, HP Servers, IBM Servers, LTO Tape Backup Devices, EMC San Devices, NetApp Storage, Dell EqualLogic and Compellent Storage Devices, 5, 6, Citrix XEN App, Microsoft Hyper V, Microsoft Virtual Machine Manager

Other: Microsoft SharePoint 2010, Active Directory, Group Policy Management, Blackberry Enterprise Server

PROFESSIONAL EXPERIENCE:

Confidential, RICHARDSON, TX

SENIOR WINDOWS DESIGN ENGINEER

Responsibilities:

• Served as a Senior System Center Configuration Manager (SCCM) Engineer.
• Primary responsibilities included patch management, application/package distribution, operating system deployment (OSD) security compliance, and documentation
• Deployed and maintained monthly server security patches to maintain a compliance level of 98 percent of all servers.
• Created custom reports and collections using TSQL and WQL queries against the SCCM database for upper management and/or other business associates.
• Created various scripts utilizing powershell and VB scripting for reporting, application package deployments, and other various task within systems center.
• Utilization of change management/change control processes and procedures
• Provided Tier 3 support for issues in relation to all aspects of SCCM/SQL infrastructure including proper escalation, communication and management of production system problems.
• Provided personalized SCOM alerts and monitors for various manager requests.
• Deployed and maintained SCOM clients throughout the domain, and ensured client health was within the set metrics.
• Successfully remediated SCCM Site and client issues regarding boundaries, replication, application deployment, patching, group policy and Windows Management Instrumentation (WMI) using Configuration Manager Trace Log ( Confidential ) tool.
• Provided technical training, step by step documentation, assistance and advice to users, coworkers and senior management. Worked closely with various groups, including development, operations, networking, security, and allied businesses to achieve business goals.
• Worked in a weekly 24/7 on call rotation with other team members.

Confidential, PLANO, TX / TORRANCE, CA

SENIOR WINDOWS DESIGN ENGINEER

Responsibilities:

• Manage cloud server infrastructure.
• Design and Architect new server environment requests for users.
• Manage SCCM Server Infrastructure.
• Maintain IP Address Management functions.
• Create, update and maintain various policies and procedure documents.
• Worked in a weekly 24/7 on call rotation with other team members.

Confidential, DALLAS, TX

SENIOR SYSTEMS ENGINEER

Responsibilities:

• Managed Microsoft Systems Center Suite of products (SCCM, SCOM, DPM, Orchestrator, VMM).
• Overall infrastructure size of around 1100 servers (75% Virtualized on ESX 5.0 - 5.5)
• Utilized Configuration Manager for monthly security server patches, application deployment, and Operating System Deployments.
• Created Process and Procedures, SLAs, and Reports for monthly Server Security Patching maintenance
• Migrated all domain systems (servers and client PCs) from Symantec Endpoint Protection into Systems Center Endpoint Protection Manager
• Utilized and configured Systems Center Operations Manager for monitoring and alerting.
• Managed Kronos Clock Time and Attendance server environment.
• Designed and implemented a new and efficient Kronos Clock infrastructure network.
• Administered Exchange 2007 environment with over 5000 mailboxes.
• Configured and administered Windows Server 2012 R2, Server 2012, and Server 2008 R2 systems.
• Administered virtual environment running on ESXi 5.5
• Migrated ESX Environment to ESXi 5.5
• Administered Active Directory functions on domain, DHCP, DNS, User Management, Group Policy, and SCM Server Baseline Configurations.
• Administered various SharePoint 2010 farms.
• Lead a security vulnerability remediation project which focused on resolving all security findings and issues from a third party firm.
• Worked with NetApp Storage devices, EMC VNX storage devices, and X-IO Technologies storage devices.
• Migrated outdated servers onto newer hardware running Windows Server 2012 R2.
• Performed virtual server backups using vRanger.
• Worked in a weekly 24/7 on call rotation with other team members.

Confidential, DALLAS, TX

SENIOR SYSTEMS ENGINEER

Responsibilities:

• Managed all enterprise systems for over 150 servers and multiple sites with a colocation facility.
• Worked with multiple SAN technologies from Dell Compellent, EqualLogic and EMC.
• Managed Exchange Server.
• Worked on design and architecture of Exchange 2010 migration.
• Managed multiple virtual clusters and servers in VMWare.
• Managed Lync messaging server.
• Developed and deployed a remote desktop solution using Citrix XEN Server and XenApp for use in other offices across the country.
• Designed and implemented System Center Configuration Manager 2012 (SCCM) for Server and Desktop patching, software deployments, and Operating System installs.
• Utilized VBScript and PowerShell Scripts for managing clients and application deployments.
• Created and deployed a new backup solution covering all aspects of the company going forward with traditional Disk/Tape backups for physical environments using Microsoft Data Protection Manager. Also implemented virtual machine backups with on wire compression and deduplication using PHD Virtual.
• New Virtual Backup infrastructure averaged a 25:1 deduplication ratio saving over 20TB in storage and the ability to recover a server within minutes.
• Setup replication of VMWare environments with colocation disaster recovery site.
• Worked in designing and rolling out company server refresh project. Moved all previous servers off from physical Windows Server 2003 x86 machines into new VMware cluster.
• Worked directly with the development team to redesign and create each server application compatible on a Server 2008 R2 x64 environment.
• Consolidated down from a 15 rack data center into a 2 racks saving costs on power and hardware refresh.
• Used various virtual programs to virtualize and package various applications for end users to work properly on new systems.
• Developed and setup plan to change out all antivirus protection on servers and end users to System Center Endpoint Protection 2012.
• Worked with developers creating SharePoint 2010 servers for internal intranet.
• Upgraded all VMWare Hosts from 4 to version 5.1.

Confidential, SANTA FE, NM

SENIOR SYSTEMS ENGINEER/PROJECT ARCHITECT

Responsibilities:

• Remotely managed and supported various clients and their complete infrastructure.
• Lead support engineer for all managed services customers.
• Worked with Data Robotics DROBO Pro iSCSI Backup devices and Symantec Backup Exec 2010.
• Created and managed various VMWare environments.
• Created and migrated various DC configurations for customers.
• Created patching installation guidelines for Labtech Managed Services Software.
• Lead engineer for various field projects for clients throughout the United States.
• Worked with Keller Independent School Districts to support Dell into transitioning into a Managed Services Provider for the school district.
• Consulted for the North Texas Toll Authority for various projects.
• Redesigned and implemented a complete Microsoft SCCM 2007 R3 and SCOM environment for over 1000 servers and 800 workstations.
• Utilized VBScript and PowerShell Scripts for managing clients and application deployments.
• Managed all patching and updates for over 1000 servers and over 800 user workstations.
• Designed and deployed SharePoint 2010 Server Farm for external public and internal website.
• Worked in designing and deploying Exchange 2010 migration from 2007 for all users including Microsoft Lync, Outlook Anywhere and Forefront Identity Manager.
• Created Server build sheets for all new server deployments to meet security standards.
• Patched and remedied all servers for PCI compliance and audits.
• Worked with the Chinle Unified School Districts on various projects from VMWare and EqualLogic SAN Installation, system recovery, and domain cleanups to resolve multiple issues throughout the domain.
• Worked with Grubb & Ellis New Mexico as the primary support engineer for all users in a Managed Services Environment.
• Completed an entire network redesign from ground including new switching infrastructure and server infrastructure.
• Designed, installed and managed complete VMWare ESXi Physical to Virtual Environment for all company servers.

Confidential, ALBUQUERQUE, NM

SYSTEMS ADMINISTRATOR

Responsibilities:

• Systems Administrator for company network of over 1000 end users and 500+ servers.
• Network infrastructure consisting of Server 2008 and Active Directory.
• Managed and maintained EqualLogic SAN Storage.
• Planned and implemented Exchange 2010 migration from 2007.
• Created VMWare View Remote Terminal Server access for end users to connect with a secure remote connection while outside of the office.
• Managed and maintained VMWare Virtual environment.
• Created VMWare Virtual Machine backups using vRanger.
• Maintained company backups utilizing tape backup and Symantec Backup Exec software.

Confidential, SANTA FE, NM

SYSTEMS ADMINISTRATOR

Responsibilities:

• Responsible for daily company backups via a CommVault server and tape backups.
• Administer Microsoft Windows Servers (Active Directory), Microsoft Workstations, and network devices for 300 users.
• Managed all server patches and upgrades.
• Used Microsoft Operations Manager (MOM) for systems management.
• Administered all antivirus and security tasks for the entire network.
• Upgraded and migrated network to new Symantec Endpoint Security 11 Server.
• Provided Citrix support for remote users and in house users.
• Managed and provided support for company cell phones for users including Microsoft Exchange for wireless synchronization.
• Created and administered VMWare servers for various tasks.
• Worked with company VoIP phone servers utilizing Avaya equipment.
• Provided various support tasks for users via a help desk environment.
• Complete tear down, move and setup of two data centers. Moved the company into a new location and deactivated previous data center, and moved all equipment to the new location. Completed entire move over the course of a weekend successfully for all servers, and over 200 users.