Software Developer Sr. Resume

SUMMARY:

Unique blend of technical and communication/interpersonal skills…
Well - respected and customer-service focused System Analyst professional with high degree of corporate loyalty.
Detail-oriented and organized with solid leadership, IT, coding, programming, and analysis skills.
Talented presenter; guest speaker for new client presentations.
Solid Confidential background; expand knowledge base and apply emerging technologies to enhance operations.
Keen understanding of all business application lifecycles, including project management, design, training, and strategic systems planning.

TECHNICAL EXPERTISE:

Software: MS Word, Excel, PowerPoint, JES2, CICS, VTAM, DISPATCH, Confidential, T20, Confidential /SUMMARY, Confidential /DETAIL, Omegamon, Strobe, MQ Series Adminstrator, Streamweaver, Lotus Notes, Extreme Dialogue, AFP Fundamentals, MS Sharepoint, CA Librarian, and Endeavor

Hardware: Dual Amdahl 5890, Siemens laser printers 2240, Storagetek 5000 impact printer, Storagetek 9490 tapedrivers, and NCR 6048 microfiche com units

Platforms: UNIX, MVS, and Windows

Operating Systems: Enterprise Systems Architecture (ESA)

PROFESSIONAL EXPERIENCE:

Confidential

Software Developer Sr.

Responsibilities:

Conduct UAT (User Acceptance Testing), SIT (Systems Integrated Testing), and Production Testing; resolve any issues detected during testing phases.
Accountable for the development of all client introductory packets, correspondence, promotional letters, and monthly billing statements.
Interact with project managers, business development staff, and technical/system design team. Concurrently manage 4-5 projects; ranging in duration from 1 week (updates) to 7 months (new project).
Develop and maintain all applications within software program.
Function as Dialogue Administrator for HP Exstream Dialogue software; add, modify, and/or delete users from MS Access database and maintain login and passwords for 200+ internal users. Successfully eliminated outdated log-ins and secured 33 vacancies to avoid overage fees.
Instrumental in credit card application integration process following acquisition by Confidential ; maintain 24/7 on-call status.
Utilized Sharepoint to centralize operations; decreased drive space and realized savings of $150K.
Saved $20K annually through UNIX application redesign; streamlined data space and eliminated unnecessary back-ups.

Confidential, Tampa, FL

Manager, Customer Data Support

Responsibilities:

Developed in-house IT projects to support credit card development, billing statements, and correspondence.
Clients included credit unions and small- to mid-sized banks and financial institutions. Generated daily customer activity reports for clients.
Successfully retained employment through numerous mergers and acquisition phases.

Business Systems Analyst

Confidential

Responsibilities:

Integral team member for bi-annual disaster recovery testing .
Ensured adherence to stringent Confidential and MC regulation compliance.
Upgraded and maintained Unitech Confidential (Automated Control Reporting) Summary and Detail software.

Manager

Confidential

Responsibilities:

Recruited, trained, managed, and evaluated 4 supervisors and 8 Computer Operators in Confidential (project scheduling package).
Monitored data center activities; accountable for Confidential scheduling, microfiche, taperoom, printroom, help desk, and network departments.

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