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Applications Analyst Resume

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Charlotte, NC

EXPERIENCE SUMMARY:

  • Skilled Professional with 7 years of experience in IT Development, Production Support, Conversion, Migration and Maintenance Projects related to banking domain using IBM Mainframe technologies such as MVS, JCL, VSAM, COBOL CICS, &IBM utilities for clients that include Confidential and Confidential .
  • Strong knowledge of COBOL, DB2, CICS, JCL, SQL, DB2, Easytrieve, MVS, VSAM and tools like CA7, File - Aid, File-Manager, Xpeditor, ChangeMan, Endevor, TSO/ISPF panels, Syncsort, Abend-aid, SDSF, SPUFI, DCLGEN and QMF as testing tools, data manipulation and data cleansing tools.
  • As part of assignments, involved in all phases of SDLC from interacting with clients, Analysis, Planning and Scheduling, Effort Estimation, Design, Development, Testing, Quality and Delivery activities and implemented projects from scratch in mainframe environment.
  • Experienced in Functional Testing, Integration Testing, System Testing, Regression Testing, User Acceptance Testing (UAT) in both Batch and online environments on different platforms.
  • Expertise in ABEND resolutions, incident triages, bug fixes.
  • Expertise in fine tuning COBOL programs, JCL, COBOL-CICS programs.
  • Very successful as primary offshore contact with clients for technical leadership and project management.
  • Expertise in working in large teams across geographies.
  • Actively coordinated between Business and technical teams to minimize defects and resolve issues.
  • Expertise in banking domain.
  • Leadership qualities like motivating, mentoring and ability to handle challenging task.
  • Experience in leading and managing teams. Handled multiple roles - Team Lead, Tech Lead, Senior System Engineer and support roles for different clients.
  • A well-organized, goal-oriented, highly motivated effective team member with excellent analytical, troubleshooting, and problem solving skills.

TECHNICAL SKILLS:

Technologies: Mainframes

Database / DB Tools: DB2, VSAM, FILE AID, FILE MANAGER.

Programming Language: COBOL, JCL, CICS- COBOL, EZTRIEVE.

Domain: Banking

Version Control: Changeman, Endevor, VSS

Other Tools: MS Visio, SPUFI, QMF, EXPEDITOR, MAXIMO, NDM, CA7. ABEND-AID, Sync Sort, SAR, Peregrine Service Center Client, NEXUS.

PROFESSIONAL EXPERIENCE:

Confidential, Charlotte, NC

Applications Analyst

Responsibilities:

  • Technology application production support which provides on-call support for the critical set of applications in Confidential .
  • Responsible for interacting with Business partners and various interfacing application to collect the requirements, participating in design discussions with team.
  • Working on Major and minor enhancements of the application.
  • Identifying and working on Bug fixes.
  • Analyzing business requirements to develop functional and detail design specifications of the application.
  • Analysis of Business requirements and creation of Technical Specification Document for the programs to be developed and modified.
  • Acts as expert technical resource to technical team in the program development, testing, and implementation process.
  • Working on Job abends, providing timely resolution to incidents.
  • Attending to triage calls related to application issues, promptly resolving the incident tickets assigned to the team and follow-up to closure.
  • Optimizing the application programs, JCL to reduce execution time & reduce the incident count, thus bringing better cost effectiveness to the bank.
  • Coding of new Cobol/DB2/CICS online screens, programs according to the requirements and review of coding and test results.
  • Creation of unit and system test cases/test data for the programs to be tested.
  • Review of offshore deliverables.
  • Creating reusable JCL tools used for incident researches.
  • Providing Disaster Recovery testing, documenting various deliverables for bank audit and compliance.

Environment: COBOL, CICS, DB2, JCL, VSAM, File Aid, File Manager, Changeman, Endevor, Abend-Aid, Easytrieve, CA7,Sort, MAXIMO, NEXUS.

Confidential

Applications Team Lead

Responsibilities:

  • Grown from a programmer to a team lead role with this project. Played a major role in converting a CLIST / ASM front end application to a CICS front end application.
  • Provide on-call support for the critical set of applications in Confidential .
  • Working on Major and minor enhancements to the application.
  • Involved in Redesign of the existing system and provided them with new proposed design.
  • Responsible for conversion of one CLIST/ASM based front end system to CICS based online application. Worked on the conversion from the scratch. Provided detailed design, value adds, improving user experience, identifying the security gaps and fixing it.
  • Responsible for designing the new CICS screen layouts, generic applications modules that can be reused in all the programs.
  • Used NEXUS as service request tool to define new PCT, PPT entries.
  • Worked in a various AOR,FOR & TOR regions of CICS.
  • Identifying and working on Bug fixes.
  • Responsibilities include all the stages of the software development cycle, namely design, specification, coding, debugging, testing (test plan and test execution), integration and system testing and documentation.
  • Responsible for moving of programs & JCLs to production and monitoring the jobs in production and resolving the Abends.
  • Allocating tasks to other team members, reviewing and assisting team members in their tasks.
  • Involved in Analysis, Design, Coding, Reviewing, and Testing Batch and Online Programs.
  • Prepared test scenarios, test cases and performed Unit testing.
  • Mentoring the team members in technology and processes. Successful in leading a team of 10 at the offshore.
  • Acted as off shore’s single point of contact for clients and onshore team.
  • Working on various metrics reports, defect preventions, heat maps of application performance.

Environment: COBOL, CICS, DB2, JCL, VSAM, File Aid, File Manager, Changeman, Endevor, Easytrieve, CA7,Sort, MAXIMO, Peregrine Service center, NEXUS.

Confidential

Senior System Engineer

Responsibilities:

  • Responsible for working on Application development, Bug Fixes.
  • Providing production support to Settlement Transaction Extract, Financial data entry subsystem and few reporting mainframe applications.
  • Responsible for capturing test results and updating the change control checklist.
  • Responsible to deliver the fix to client with detailed documentation of the changes, dependencies and the steps needs to be followed to in corporate the fix properly.
  • Collating open issues of the team and getting it resolved from client through onsite peers.
  • Data preparation and analysis for Unit, Independent and Integrated Testing.
  • Ownership of the deliverables to onsite.
  • Analyzed existing legacy application and identified sub-systems, modules, interfaces and components
  • Created VISIO documents depicting system interfaces and functionalities that help in maintenance of the system.
  • Created various reusable artifacts that can be used within the team.
  • Identifying application fine tuning opportunities and implement them as part of monthly release.
  • Work closely with end user in resolving application issues and external feed issues
  • Track and execute the Change process using Peregrine-Service Center & MAXIMO.
  • Update the stakeholders and immediate management on various milestones as per the communication plan.
  • Development Support member for testing team. Responsible for timely closure of trackers raised by testing team.
  • Additional role of Defect Prevention Anchor. Responsible for defect analysis and prevention of repeated defects.
  • Responsible to organize weekly meetings with the client to discuss the tickets resolved in the current week, tasks to be planned for coming week and the issues if any.

Environment: COBOL, CICS, DB2, JCL, VSAM, File Aid, Changeman, Easytrieve, CA7,Sort, Peregrine Service center .

Confidential

Software Engineer

Responsibilities:

  • Responsible for preparing low level design for independent modules.
  • Coding and Testing of modules in JCL, COBOL, CICS.
  • Participated in design discussions to identify very effective and optimized design for the new application.
  • Creation of unit and system test cases/test data for the programs to be tested.
  • Responsible for working with the testing team and ensure the modules are thoroughly tested in Unit, Integration and System testing.
  • Used endevor and VSS as version control tools.
  • Acted as Security POint of Contact for the team, responsible for providing access to the new team members, Quarterly review of access provided to each team member. Remove /provide access as needed.
  • Worked as Configuration Controller of the team.
  • Responsible for categorizing documents as confidential, proprietary and Public based on its contents and securing it respective folders.
  • Responsible for code and unit test plan review of team members.
  • Responsible for timeliness of delivery, excellent quality in addition to adherence to internal quality standards.

Environment: COBOL, CICS, DB2, JCL, VSAM, Endevor.

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