SUMMARY:

Highly skilled Application Support Analyst with expertise in Unix and Linux database systems. Exceptional experience in high - volume environments with strong analytic, communication and organizational proficiency. Complex problem solver with astute ability to succeed in high stress and demanding situations with 97.3% compliance with SLA requirements.

TECHNICAL SKILLS:

Languages\Databases: UNIX Shells (sh, csh, ksh, bash), Perl, PHP, Java, JavaScript, HTML, XML, SQL, PL/SQL, C/C++, Oracle 9i, Oracle10g, Oracle 11i, MySQL, SQL Server 2005, Informatica.

Utilities: NFS, DNS, TCP, IP, SSH, FTPD, SFTPD, HTTPS, Apache, JBoss, Samba, CronTab, Vmware, RSync, iptables, sed, awk.

Other: Windows Server 2010, MS Office, PowerShell, .net, Visual Basic Script, Visio, Sharepoint, IBM MVS, JCL, Assembler, RPG.

WORK EXPERIENCE:

Confidential

Responsibilities:

• Installed and configured WMWare Vsphere, CentOS, RedHat, Apache Web-Server, Oracle 10g, MySQL per privately owned businesses according to specific needs.
• Automation of web log statistics, SQL report generations and backups using Korn Shell and Perl scripting.

Confidential, Buffalo Grove, IL

Applications Analyst

Responsibilities:

• Created and modified SQL, PL/SQL, KORN, Perl, scripts for processing batch jobs with PL/SQL applications.
• Supported clinical health care applications in a AIX Unix, Redhat Linux, Windows 64 Oracle 10g environment.
• Resolved Internal Ticket Requests and Change Requests in accordance to SLA documenting resolution on sharepoint.
• Provided configuration and processing solutions for clinical applications and database processing failures.
• Supported implementation system installation and upgrades coordinating with network and database administrators.

Confidential, Lemont, IL

Applications Analyst

Responsibilities:

• Planned and scheduled phases of Solaris to Linux Oracle OC4J / SQR applications migration project coordinating with team.
• Developed perl scripts used to synchronize and compile 200 SQR applications in the Redhat Linux environment.
• Automated rsync process c-shell scripts, SQR and OCJ4 applications, SQL and data files from Solaris Unix to Redhat Linux.
• Modified 160 C-Shell scripts with commands and directory structures for applications to run in Redhat Linux platform.
• Supported developers with Oracle 11g upgrade issues and setting up environmental variables and resolving configurations.

Confidential, Chicago, IL

Applications Analyst

Responsibilities:

• Supported Java advertising applications in a Unix Solaris 8.0, Linux Redhat 9, Windows64, Oracle 10g database environment.
• Resolved Internal Request Tickets and Change Requests using Microsoft Service Manager System and documented solutions.
• Created and modified BASH, KORN,Perl,VB scripts and XML configuration files for requests, automation projects.
• Provided and documented configuration and processing solutions for ad order processing failures and server failures.
• Supported implementation system installation and upgrades coordinating with network and database administrators.

Confidential, Chicago, IL

Applications Analyst

Responsibilities:

• Worked with multiple database servers in a SQL Server 2005 environment trouble shooting and resolving issues.
• Created modified and executed SQL queries, stored procedures with data insertions, updates, deletions to database tables.
• Provided effective production support including accurate problem identification, ticket documentation and internal customer/vendor communication, used .net VB, Java Script, XML knowledge to resolve configuration issues.
• Supported tactical and strategic goals of the IT Production Support team and Operations providing solutions on sharepoint.

Confidential, Seattle, WA

System Analyst

Responsibilities:

• Monitored day-to-day production application activities and Support In-box emails as prioritized responding as required.
• Utilized Oracle database browser query analyzer and Perl Scripts to troubleshoot and resolve issues and prevent outages.
• Identified and resolved problem emails relating to .net and Java applications maintained Jboss issues and resultions.
• Properly coded trouble tickets using ticketing software and provided solutions for troubleshooting scripts and diagnostic tools.

Confidential, Buffalo Grove, IL

System Analyst

Responsibilities:

• Facilitated resolutions of complex technical problems in all areas of assigned products by collecting the necessary documentation or recreating in house, updated customer on the status of reported problems.
• Installed, upgraded and configured Surface Mount Technology Factory Automated PanaPRO / PanaCIM 3-Tiered software systems with MS SQL Server 2K & 2K5 / Oracle databases and Windows 2K3/2K Server, Solaris / Redhat.
• Maintained Jboss application server and triaged and resolved issues pertaining to Java PanaCIM software.
• Translated customer requests into technical specifications, documented work in adherence with SOP, managed Tickets and Change Requests using Clientele CRM system, automated processes using sharepoint documentation.

Confidential, IL

System Analyst

Responsibilities:

• Assisted Diagnostics Division Global group with Data Innovations Instrument Manager Caché database (Medical Instrument testing Laboratory Information System automation) middleware launch.
• Deployed Documentum Web Content Management intranet IM FAQ database system's documentation.
• Documented IM Cache database systems specifications, hardware \ software installation and maintenance.

Confidential, Deerfield, IL

Database Programmer

Responsibilities:

• Assisted with development and maintenance of applications using SDLC methodologies, appropriate programming languages and testing techniques.
• Created SQL queries and stored procedures, worked with table structures and inserts in a MS SQL Server 2K & 2K5 environment using Query Analyzer and Enterprise Manager.
• Provided report generation using T-SQL queries for testing and production purposes per customer requests.

Confidential, Chicago, IL

Applications Analyst

Responsibilities:

• Hardware diagnostics and Software Application Installation/Configuration, Systems/Network maintenance.
• Configured Cisco switches hubs, patch panels; configured TCP network connections using Network analyzers.
• Analyzed and resolved all requests for new service/functionality and/or problem resolution related to systems.
• Resolved and documented systems issues utilizing troubleshooting skills and software tools in compliance with SLAs.

Confidential, Elk Grove Village, IL

Applications Analyst

Responsibilities:

• Implemented Systems Migration Upgrade installing and configuring Client Server Windows OS and airline scheduling software.
• Resolved airline scheduling software configuration issues and relational database development issues using referential integrity standards implementing report generation queries, stored procedures and triggers.

Confidential, Great Lakes, IL

Systems Administrator

Responsibilities:

• Maintained Solaris UNIX/ RedHat Linux Server LAN configured SSH and SAMBA shares and supported client requests.
• Maintained Websphere Java applications and corrected configuration issues with Oracle database LIMS systems.
• Administrated Apache Intranet Web Server HTML Forms creation using CGI scripts on Apache web-server intranet.

Confidential, Barrington, IL

Software Engineer

Responsibilities:

• Developed " Confidential " Three Tiered Work Order System Win32\WinCE database driven software with C++/C.
• Resolved application issues related to code modifications and database object interaction.