Application Analyst Resume
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Pittsburgh, PA
SUMMARY:
- Degreed computer specialist recognized as subject matter expert in agent plan software, external vendors, SharePoint and email software.
- Background encompasses development, estimation, maintenance and implementation of software.
- Requested by management to support development of new enrollment system
- Identifying automation solutions.
- Designing and developing varied business applications.
- Assessing Information Technology needs.
- Project management including defining standards and policies.
- Expertise includes: COBOL, Assembler, Project Management, Microsoft Office, Lotus Notes, Excel, DB2 and SQL. .
- Extensive knowledge of external customer and information systems.
- Maintained master database of well over 100,000 customers.
COMPUTER SKILLS:
- Microsoft Suite
- Windows, NT, XP, 7, 8
- Adobe Reader
- PC and Compatible Microcomputers
- Creative Suite
- IBM 3090, 370, 360 and earlier models
- IMS, DB2, SQL, QMF
- JCL
- Excel
- VSAM
- PowerPoint
- Lotus Notes
- COBOL
- MS Access
- FORTRAN
- Omegamon
- Assembler
- IBM On Demand OD390
- Visio
- RPG
PROFESSIONAL EXPERIENCE:
Confidential, Pittsburgh, PA
Application Analyst
Responsibilities:
- Maintained data bases with membership data and wrote specifications for maintenance as well as development of membership data.
- Utilized various testing tools to debug programs such as TraceMaster and Xpeditor.
- Recruited to provide expertise in Agent Plan system for newly developed membership system.
- Wrote ad - hoc reports for customers and business community as well as team members performing development of new Legacy Modernization system.
Programmer Analyst
Confidential
Responsibilities:
- Documented business issues as requested for upper management as well as coworkers.
- Performed on call support on a regular basis with team members.
Programmer Analyst
Confidential
Responsibilities:
- Enhanced a DB2 table for Agent Plan that crossed over from older system to newly developed system.
- This allowed data from external customer to cross platforms correctly from mainframe to middle ware to web based applications
Senior Programmer
Confidential
Responsibilities:
- Provided assistance to external contractors as well as internal employees.
- Performed on call support on a regular basis with team members.
- Wrote an On Demand OD390 application that backed up data originally going to Microfiche. This allowed customers to immediately see an archived report on the web rather than searching for correct microfiche.
Confidential
Programmer
Responsibilities:
- Conducted presentations of various projects using various media.
- Developed components of claims system.
