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Solution Designer Resume

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Kansas City, MO

SUMMARY:

  • Develop Interactive and Engaging Applications, Simulations, and Web Sites That Improve the User Experience
  • Accomplished background in developing innovative business applications, web - based training programs and simulations that achieve high client satisfaction.
  • Proven experience in the planning, design, and creation of interactive games and applications that are both highly interactive and engaging.
  • Passion to learn and master new development languages.

STRENGTHS:

340 Interactive web sites designed and deployed | Video games designed and delivered for iPhone and Windows | Interactive training simulations for Call Centers and Financial business sectors

TECHNICAL SKILLS:

Programming Languages: React Native | Python 3 | JavaScript | C# | Visual Confidential

Markup Languages: HTML5 | CSS

Databases: MySQL | MS SQL | PostgreSQL | MongoDB

Cross-Platform Environments: Unity 3D | Augmented Reality Sofware (ARToolKit, Vuforia)

Game Engines: Unity 3D

Servers: Sharepoint 2010 | IIS

Operating Systems: Windows | Mac OS X

Web Frameworks: Django | Bootstrap | React | Node

Applications: MS Visual Studio | MS Visual Studio Code | Adobe Creative Suite |MS Office

Tools: Balsamiq | Confidential | MS Visio | MS Project | Sketch | Atom | JIRA

PROFESSIONAL EXPERIENCE:

Confidential, Kansas City, MO

Solution Designer

Responsibilities:

  • Designed and published new technical roadmap template for use in tracking project deliverables year over year.
  • Create application prototypes using ReactJS and React Native for testing on the web, iOS, and Android devices.
  • Act as Medium Risk Process officer. Created documentation and artifact tracking processes for use in quarterly IT Process Audits.
  • Use JIRA to track projects, sprint timelines, and enhancement/bug requests.

Confidential, Kansas City, MO

Learning Innovation Manager

Responsibilities:

  • Designed, developed, and delivered 2.5M hours of web-based training to 100K+ tax professionals.
  • Utilized Python to create tools that effectively saved the Innovation team time in delivering solutions to the field. Saved 400+ hours in labor by implementing these tools as part of development process.
  • Designed UI/UX interface for learning applications and utilities. Developed wireframes using Balsamiq and Photoshop that helped determine layout and operational structure of learning applications.
  • Created learning applications and simulations using Unity 3D Framework (C# and Javascript) that allowed learners to interact with scenario-based learning activities.
  • Explored opportunities to use Angular 2/Node.JS or Python/Django and REST in creating a web-based learning portal as method for students to report on learning concepts. This idea was outside of implementing xAPI as a cost-saving initiative.
  • Coached and inspired team of 5 high-performance eLearning developers. Provided creative work environment and opportunities allowing individuals to grow professionally while gaining new skills.
  • Assisted Director of Innovation & Strategy with prioritizing business issues and researching internal or market solutions that solved those issues in the most cost-effective manner possible. Led implementation of selected solutions that met budget and time constraints.

Confidential, Redmond, WA

Learning Developer

Responsibilities:

  • Collaborated with Retail Division on several projects that included client-facing training for MS Office 365, .NET, Windows 8 workshops, and summer camp series for children that focused on creating applications for Windows 8 and Windows 8 Phone. Courses created in Articulate Storyline.
  • Served as Game Creator and development lead for internal project to build 2D game for Windows 8 Desktop and Windows 8 Phone. Game was created using Unity 3D, C#.Net, Adobe Illustrator, and Adobe Audition and served as summer camp activity.
  • Created front-end for high-traffic retail site focused on selling high-end gold coins and bullion. Site was created in 2 weeks using HTML5, CSS3, Javascript,and JQuery.
  • Provided project management and risk mitigation to key project stakeholders by providing daily updates in Agile standups.

Confidential, WA

Unity 3D Developer

Responsibilities:

  • Held role as lead developer on gaming projects using Unity 3D. Focused on helping US Army Veterans cope with symptoms of post-traumatic stress disorder (PTSD). Target Platforms include iOS and Xbox.
  • Developed story-boards, game back story, game flow, and game interface using MS PowerPoint, MS Visio, and UX/UI design using Confidential and Sketch.
  • Maintained series of Flash games for children of military parents stationed overseas that allowed the children to communicate using interactive game.

Confidential, Seattle, WA

North American Training Manager

Responsibilities:

  • Managed global team of 10 trainers in onboarding and continuous training of Confidential Seller Support agents.
  • Analyzed training needs developing new training programs or modifying/improving existing programs.
  • Developed online courses using ActionScript3, Javascript, Adobe Captivate 5 and 5.5, Thinking Worlds, and Unity 3D.
  • Utilized Confidential model and published with SCORM 1.2 and 508 compliances.
  • Administrator to the Learning team’s Sharepoint 2010 server. Provided document/folder administration, user access, and back-up scheduling.
  • Created and managed training roadmaps and certification tracks for online and blended learning programs allowing seller associates advancement opportunities.
  • Presented and made recommendations regarding course design and technology that expedited course content delivery and decreased training window from 4 to 3 weeks.

Confidential, Lincoln, NE eLearning Developer

Responsibilities:

  • Created custom web-based training for clients following Confidential model.
  • Utilized Flash, ActionScript 3, Adobe Captivate, Adobe Photoshop, 3DS Max, and MS Office Suite in developing web-based courses allowing clients to conduct on-line training programs.
  • Acted as the administrator for the Sharepoint 2010 server site. Provided access to documents and folders, managed user access, and provided updates to team members. Assisted IT in the application of updates and scheduling back-ups.
  • Presented recommendations to senior leadership regarding course design, technology, and methods of delivery that improved level of interactivity and engagement for students.
  • Conducted interviews with subject matter experts and researched current practices in developing instructional content.

Confidential, Omaha, NE

Flash Developer

Responsibilities:

  • Worked in Agile environment developing and maintaining applications written using ActionScript 3 and C# .NET.
  • Attended daily stand-ups.
  • Provided weekly status reports to management team.
  • Wrote, updated, and maintained 2 large internal applications that tracked demographic and social information collected by Confidential for all countries where organization had presence.
  • Consulted with managerial, engineering, and technical personnel in clarifying program intent, identify problems, and suggest changes.

Confidential, Lincoln, NE

Technology Specialist

Responsibilities:

  • Partnered with CEO in creating website design division of organization.
  • Created 287 client sites in <8 months.
  • Technologies used included XHTML, CSS, Flash, ActionScript2, and Python 2.2.
  • Utilized Visual Confidential to create a small CRM system for the Marketing department that allowed for Contact Management and the tracking of email campaigns
  • Recommended new technologies and services to upper management that improved performance of company’s technology infrastructure.

Confidential, Omaha, NE

Confidential Programmer

Responsibilities:

  • Partnered with VP of Worker’s Compensation Division to create a new system for tracking claims in 25 states. System was developed in 4 months and saved the department $1,000,000 in operating costs the first year.
  • Led the upgrade of the company’s P&C software from Confidential DOS 2.5 to Visual Confidential 3.0. Upgrade was completed in 6 months.
  • Recommended new technologies and software tools to upper management.

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