Web Design Internship Resume East Lansing, MI - Hire IT People

SUMMARY:

Interpersonal and Organizational Communication Expert Skill Set
Course work at Michigan State in Agricultural Business in developing marketing for local businesses.
Independent development and implementation of communication programs on a corporate level
Extensive managerial experience in difference sized organizations
In depth knowledge of MS Office Suite products and Operating Systems
Fundamentals of computer technology, installation and configuration of PC's, laptops and related hardware/software and basic networking (A+ and Net+ Trained)
Experienced IT Help Desk troubleshooting
Extensive knowledge of MS Office Suite products and Operating Systems
IT Project Management Course work preparing for CPMP certification

PROFESSIONAL EXPERIENCE:

Web Design Internship

Confidential, East Lansing, MI

Responsibilities:

Worked independently to learn Linux/Ubuntu operating system
Gained hands on knowledge of web site project and content management as part of a launch team.
Strengthened my abilities in with HTML, CSS. PHP, SQL Integration, Drupal and Word Press

Confidential

Response Center Analyst, Lansing, MI

Responsibilities:

First level of computer support for a large company.
Experience in using Active Directory and Service Desk Plus Ticket Matrix Software.
Advanced customer service in a fast paced environment

Confidential

Field Technician, Lansing, Michigan

Responsibilities:

Problem solving techniques used to solve computer issues and improve customer relations
Independent onsite troubleshooting of POS Systems, Servers, and Printers
Working independently to resolve computer related issues in a timely manner per customer Confidential ’s

Confidential

Freelance Internal Communications Consultant, Lansing, MI

Responsibilities:

Build and maintain relationships between management and workforce
Serve as a mediator to establish functional working relationships within the company
Created and implemented communication plans to meet business objectives
Worked with Corporate Level Management to determine ROI on the plans I presented