SUMMARY:

• Innovative top - performing professional with extensive user experience and interface design within highly competitive and diverse markets.
• Creative individual skilled in successfully creating logical informational and navigational hierarchies through requirements gathering and analysis over periods of accelerated growth.
• Strong cultural competence with a proven track record of interacting effectively with groups from various cultures and backgrounds.
• Interpersonal communicator focused on building relationships and promoting collaboration across international business lines to drive positive change and comprehensive business approaches for enhanced productivity and increased profitability.

AREAS OF EXPERTISE:

• Wireframes & Prototypes
• Mobile Integration
• Quality Analysis
• User Analysis & Research
• Visual Design
• Project Management
• Responsive & Interactive Design
• Copywriting & Content Strategy
• Information Architecture
• Usability Testing
• Problem Resolution
• Training & Leadership

APPLICATIONS, LANGUAGES & TOOLS:

• HTML JavaScript CSS
• Dreamweaver Adobe Creative Suite Balsamiq Fireworks
• Visual Studio OmniGraffle ASP.Net
• Microsoft Office Suite MS Visio Adobe Acrobat
• Rational Unified Process Software Modeling
• Axure JIRA Confluence Agile Methodologies Scrum

EXPERIENCE & NOTABLE CONTRIBUTIONS:

Confidential, Norwood, MA

Senior User Experience Designer

Responsibilities:

• Executing a variety of user-focused design principles to create and develop high-quality design projects from concept to completion.
• Providing leadership on diverse projects for international and domestic business offerings in collaboration with team members and business stakeholders to institute products that fulfill customer needs utilizing base UX team core principles.
• Designing across multiple platforms and technologies to showcase a diverse set of business products and services including a multi-product demonstration website for internal and external users and responsive design for a variety of new and current web and mobile applications.
• Producing numerous client customized demos for large scale product and services presentations and deal negotiations.
• Partnering with cross-functional teams including stakeholders, business analysts, development and senior leadership to negotiate project scope and system behavior of the demo.
• Brainstorming and collaborating with other team members to determine, institute and document visual and behavioral best practices to be utilized across all company products and services.
• Demonstrating the ability to prioritize and manage projects to meet critical project milestones and deadlines.
• Exhibiting solid interpersonal communication, collaboration and negotiation skills.

Confidential, Denver, CO

Senior Information Architect

Responsibilities:

• Directed business positioning for managing large-scale web enterprise applications utilizing data architectural standards while formulating information architecture strategy.
• Collaborated with internal creative team to produce visually stylish and aesthetic front-end systems that fulfilled complex business requirements.
• Developed a user-centered methodology to produce workflow diagrams, user scenarios, flowcharts, storyboards, paper and interactive prototypes while documenting standards and best practices for use across the organization.
• Developed and launched eight international sites within a 15-month period while meeting extremely tight and aggressive deadlines.
• Collaborated on the creation and implementation of an award-winning task based user interface for multi-national local search portals.
• Served as a champion for user experience and usability by conducting in-depth user research and testing to develop best practices in alignment with business requirements.

Confidential, Aliso Viejo, CA

Requirements and UX Analyst and Center of Excellence Director

Responsibilities:

• Executed strategic measures for translating business requirements into company-wide standards and guidelines for rich user experience interactive application projects.
• Developed visual guidelines, workflow processes, conceptual wireframes and documentation on proper techniques for interviewing and measuring analyst skill sets and levels of expertise.
• Partnered with multifunctional teams to organize, estimate, plan, schedule, and track complete and complex software development life cycle project from inception to discovery through to development.
• Negotiated agreements on scope and system behavior for highly technical systems based on a wide spectrum of stakeholders.
• Successfully executed projects for major clients including Dell Computers, UPS and Johnson & Johnson.
• Demonstrated expertise in managing a project lifecycle, negotiation, usability and process improvement.

Confidential, Englewood, CO

User Experience and Requirements Analyst

Responsibilities:

• Delivered combined expertise in user experience, system behaviors and consumer and competitor research to create new online software applications for managing star enterprise projects.
• Determined best practices and proper application service offerings and conducted extensive interviews and user testing for negotiating agreements on scope with multiple stakeholders to develop, define and integrate new and existing requirements into detailed use cases and task/user flows to establish and update functionality of new and existing products.
• Produced and delivered conceptual wireframes, detailed working prototypes, standards-based good practice documentation for team use, user-interactive HTML and ASP.Net prototypes using iterative design techniques and substantiated usability analysis to demonstrate proper utilization and flow of desired functionality.
• Established company-wide forum to present new product to targeted user groups for gathering input and instituting proper modifications.