SUMMARY:

• 7+ years of professional experience in IT industry having hands on experience in Analysis/Design/Development/Testing of BPM - PEGA/PRPC applications in various sectors like Insurance, Pharmacy/Healthcare and Banking.
• Good understanding of Software Development Life Cycle (SDLC).Ability to document Functional and Design specification documents, expertise in creating the prototypes and proof of concept in accordance with the requirements.
• Well versed in developing PRPC Class Structures, Work Flows, and Rules using Pega Rules Process Commander (PRPC).
• Experience in Installing and configuring PEGA including prhelp, prdbutil, prsysmgmt, prpc j2ee ear and war files.
• Extensive use of connectors and services in PRPC to integrate with the external systems.
• Developed activities, User Interfaces (Harness & Sections) to automate the business process.
• Extensive knowledge of web scripting languages JSP, HTML, XML, CSS, XSLT.
• Good experience in RDBMS using SQL Server and MS-Access. Experience in writing Queries, Stored Procedures, Functions, and Views in SQL Server 2008.
• Experience in working with the QA testing team, unit testing and test cases.
• Involved in the design and delivery of PRPC products.
• Developed many rule types (Declarative rules, Decision rules) using the expression builder.
• Played a key role in developing PRPC V5.5 and experience with PRPC 6.1.
• Having good knowledge in Coding standards, guardrails, security based on role and privileges, process flows and business logic definition.
• Well versed with the upgrades.
• Hands on experience with PRPC debugging tools (Tracer, Clipboard, PAL, SMA).
• Experience in Eclipse, IBM Web Sphere, Tomcat, BEA Web logic.
• Strong problem solving and troubleshooting skills. Highly motivated. Can work effectively in a team as well independently.

TECHNICAL SKILLS:

Computer Languages: Java, C, C++, C# .NET, VB.NET.

BPM Tools: PRPC.

Web Technologies: ADO.NET, ASP.NET, AJAX, HTML, XML, CSS, JSP, PHP.

Database: SQL Server 2008, MS Access, Oracle 9i.

Web Servers: IIS, Apache TOMCAT, WAMP.

Operating Systems: Windows 9X-2000, XP, Vista, MS-DOS, Linux.

GUI/Software Tools: MSVisualStudio,Visual Basic 5.0/6.0, Eclipse, Matlab, Opnet.

Reporting Tools: Crystal Reports and SQL Reports.

Applications: Macromedia Dreamweaver, Microsoft word, Excel, InfoPath, Publisher, PowerPoint, Visio; VMWARE, Latex, Adobe Photoshop, Premier Pro, Fireworks.

PROFESSIONAL EXPERIENCE:

Confidential, Raleigh NC

Pega Senior System Architect

Responsibilities:

• Key resource in developing the functionalities and the integration components
• Complex calculation in benefits performed in this application
• Build class structure and use SCE framework functionalities and Build claims configuration modules.
• Handling data pages extensively for dynamic calls.
• REST services used.
• Extensive use of data transforms and collections.
• Expose properties and scripts for DB.
• Use declare pages and system settings to store dynamic values
• Report definitions used for custom criteria and Indexing used extensively

Environment: JAVA, XML/XSLT,Oracle SQL Server, PRPC 7.1, SCE Framework

Confidential, Virginia Beach VA

Pega Senior System Architect

Responsibilities:

• Handling the most critical part of the project to update external service.
• Extensively worked on SOAP Services for the integration.
• Worked on a model which involved 1000 data elements to be updated.
• Involved in SQL connectors.
• Worked on the agents involved in the application for updating information from external systems.
• Designed complex logic used in the application.
• Used various declare rules, pages.
• Involved in the Class design for integration points.
• Worked on flows and UI.

Environment: SQL Server, PRPC 7.1, CPM Framework

Confidential, Raleigh NC

Pega Senior System Architect

Responsibilities:

• Lead system architect handling offshore and onsite teams
• Key resource in developing the functionalities and the integration components
• Complex calculation in benefits performed in this application
• Build class structure and use SCE framework functionalities and Build claims configuration modules.
• Extensive use of data transforms and collections.
• Expose properties and scripts for DB.
• Use declare pages and system settings to store dynamic values
• Report definitions used for custom criteria and Indexing used extensively

Environment: JAVA, XML/XSLT,Oracle SQL Server, PRPC 7.1, SCE Framework

Confidential, Virginia Beach VA

Pega Senior System Architect

Responsibilities:

• Understanding the existing class structure and extending according to the organizational requirements.
• Designing complex user interfaces using Row repeats and Dynamic select, including Dynamic select with row repeat, list-list controls, list views.
• Customizing out of the box (OOB) portals using various panels according to the business requirements.
• Developed work flows/ screen flows using various OOB flow shapes.
• Used SLA and correspondence rules extensively for routing the tasks to specified users.
• Developed the appication using cover and covered work object concepts.
• Writing Activities, Decision and Declarative rules in workflow development.
• Developed User Interface Rules (Harness, Section) as required by the application.
• Created Class structure in PegaPRPC, HTML rules, Properties, Embedded Pages and Correspondences.
• Used Declarative Pages for fetching data from the data base.
• Created validation rules and workflows to implement business logic validation.
• Created high-level project plans with MS Project as well as Visioprocess charts for client review and agreement.
• Extensive use of Declarative and Decision rules for logical mapping.
• Inserted chunks of custom HTML and Javascript as demanded by the application.
• Worked with Clipboard and Tracer for troubleshooting the issues.
• Migrated data instances and rulesets from development to UAT & Performance environment when needed.
• Connectivity with various source systems through the SOAP services.
• Worked on Listviews,OOTB Reports.
• Developed generation of PDF’s using pd4ml.
• Involved in the upgrade of Pega by fixingupgrade releated UI issues

Environment: SQ Server 2005, PRPC 6.1./7.1

Confidential

System Architect

Responsibilities:

• Worked on BPM: PEGA/PRPC in insurance sector (CRM) with involvement in Requirement Analysis, Design, Development, Estimation and Testing
• Played a key role in handling and monitoring offshore team support deliverable to the client.

Confidential

System Architect

Responsibilities:

• Creation of Workbaskets and written activities to process the tasks in the relevant work baskets.
• Ability to provide the functionality to process the scanned documents via input accel.
• Generate various PDF’s to be sent out and accept incoming documents.
• Developed Design Documents.
• Came with a new idea to add comments at the work item level and copy the top level comments to the embedded sections.
• Involved in the architecture of CPM framework for a call center flow.
• Designed, Developed & Deployed GUI utilities for the application and the front-end dynamic web pages using JSP, JavaScript and HTML.

Environment: JAVA, XML/XSLT,SQ Server 2005, PRPC 6.1.

Confidential

System Architect

Responsibilities:

• Analyzing and documenting the requirements given by Client.
• Designing and developing various Reports using List Views and Summary Views.
• Generated PDF’s at run time to populate data into PDF’s through XSLT’s.
• Developed Design Documents.
• Designed, Developed & Deployed GUI utilities for the application and the front-end dynamic web pages using JSP, JavaScript and HTML.
• Automation of activities for Triggering of various functionalities through the batch process.
• Involved in the preparation of system requirements, analysis and design using UML.
• Used JBDC for writing the classes for connecting the database. Used SQL Connectors to connect to the data base.

Environment: JAVA, XML/XSLT,SQ Server 2005, PRPC 5.4 .

Confidential

Student Assistant & Programmer

Responsibilities:

• Development and maintenance of the lab site for the employees.
• Tracking and handling of errors in live operation, database entry.
• Assisted the students in lab, performed the printer jobs, basic troubleshooting and keep in track of the supplies for lab.

Environment: JAVA, Servlets, Netbeans6.0, Oracle 9i/10g.

Confidential

Associate Engineer

Responsibilities:

• Underwent through the Launch Pad Training which covered programming under C, C++, SQL, SE, JAVA, .Net.
• Simultaneously we are a part of VBC which is Virtusa Business Corporation where are thought of the business etiquettes, reading, writing and speaking skills.
• Allocated in a project PEGA worked on PRPC tool.

Environment: PRPC, Java, SQL.

Confidential

Associate Engineer

Responsibilities:

• Involved in the preparation of design specification document and unit, system testing.
• Involved in the design and development of java classes including Servlets and EJB’s.
• Designed, Developed & Deployed server-side common utilities for the application and the front-end dynamic web pages using Servlets, JSP, JavaScript and HTML/DHTML and CSS.
• Used Struts framework to develop the application.
• Used the struts framework features to perform the validations.
• Developed the GUI for the main pages of the module using HTML/DHTML integrated with Java Server Pages.
• Involved in the preparation of system requirements, analysis and design using UML. Developed JSP pages using JSP Custom Tag Libraries such as HTML Tags, Bean Tags, Logic Tags and Template Tags.
• Used JBDC for writing the classes for connecting the database.
• Designed the properties file that has been used by many services and written code to read this properties file.

Environment: JAVA, Servlets, EJB, XML/XSLT, Websphere6.0, WebServices, Oracle 9i/10g.

Confidential

Associate Engineer

Responsibilities:

• Involved in gathering requirements and preparing the requirement document.
• Involved in the design and development of creating classes for project using PRPC tools.
• Involved in development of various PRPC components like activities, flows, flow actions, assignments, declarative rules, and reports, correspondence which are required for the application.
• Used SOA architecture for communication between various business entities.
• Used Listeners in PRPC to initiate processes in Pega for application.
• Used Web sphere MQ Series to connect to other internal systems for Data.
• Created Agents in Pega to automate the communication process between various other systems.
• Worked on creating new work tables for application which would separate the work tables that Pega uses and makes room for more flexibility in managing Pega application.
• Involved in creating tables, stored procedures in SQL for data retrieval using SQL Server 2005, Oracle 10g, and DB2.
• Created the mail services.
• Involved in UI and data base design and development. Involved in coding of all the modules. Used various features of PRPC like flows, classes, declarative rules etc.
• Created Use Cases and developed Business Rules document for the implementation of HSC Workflows in Pega PRPC.
• Prepared Role Based Access group and Control document for the Pega Workflow team.
• Involved in designing the Technical Design Documents for the Workflow development process.
• Identified reporting requirements specific to general business needs, functional needs, non-functional needs, required data attributes and BPM specific workflows.
• Created the Technical specifications with the Pega Lead/System Architect. Developed Rules based process to support business needs, expansion and performance improvements using Pega PRPC.
• Created Activities, steps and methods like property set, page new, calling other activities for implementing core business logic.
• Created High Level Class structure, Workflows and Rule sets in Pega PRPC.
• Creation of Rules for Validation, Integration rules like Rule-RDB-SQL using methods like RDB save, RDB Open, RDB list, Creation of Work Objects, assigning to Operators.
• Creating Data classes like DB tables, Data admin, DB Name for integrating with external systems.
• Creation of database, users, schema, tables partitioning, Indexes on tables, creation of views.
• Implementation of Decision tables, Decision Maps and Declarative expressions.
• Creation of search reports using List view and Summary view rules of PRPC.

Environment: PRPC, Java, HTML, SQL.