SUMMARY:

• 12+ years of experience as Senior Associate in development of Web Based Internet applications using PEGA and java technologies.
• Expertise in architecture designing and developing Enterprise Applications in PEGA - 6.2,7.1. X. Certified in CSA and CSSA
• Have vast experience in IT industry of which six months in Australia and 36 months in US.
• Has one plus years of domain expertise in Retail domain and four years of domain expertise in Automotive domain. Has 4.5-years’ experience in Pega PRPC. Have 18 months experience in BFSI domain
• Worked as Onsite Tech lead for PCL-COP project. Worked in one of the complex implementation of Pega with subcase creation and routing logic. Implemented Restful web service connection from Pega.
• Incorporated SAML authentication in Pega. Implemented two-legged authentication for restful authentication. Implemented tree-grid structure based flow. Implemented Structure state POC for tree-grid.
• Worked in Complex Ford One Warranty solution program.
• Experience in designing and development of Class structure, User Interface, Process Flows, Activities, Decision & Declarative rules and Security management.
• Good experience on Web Services communication from PRPC to External systems through XML, WSDL, XSD and REST.
• Experience in designing Agents, SLA, Correspondence, HTML and Validation rules.
• Experience in migrating rules across various environments by creating Product and Patch rules.
• Experience in creating List View, Summary View reports and Report definition in Pega.
• Configured and managed Flows, Harnesses, Assignments, Data properties.
• Experience in external database configuration and RDB rules to query external database.
• Experience in troubleshooting & performance tuning of PRPC applications using Rules Inspector, Clipboard, Tracer, PAL and Log analyzer.
• Extensive knowledge in Design, Development, Deployment and Integration of PRPC.
• Excellent ability to setup and configure clusters and application servers, troubleshoot performance issues, analyze thread/heap dumps, and deploy Applications
• Good experience on Design Review, Code Review. PRPC Best Practices and Pega Guardrails.
• Experience in complete Pega implementation cycle, including business process modeling, tool installation, development, testing, and deployment.
• Unit Test of Application, Defect Analysis and Fixing, Code review & performance improvement.
• Extensive experience in data base such as Oracle, SQL
• Proficient in XML Technologies including SAX, DOM parsing.
• Extensive experience in Integrated Development Environment (IDE) such as Eclipse.
• Experience in implementing Web-Services.
• Experience in unit testing framework like JUnit.
• Extensive experience in complete Software Development Life-cycle (SDLC)
• Possesses excellent analytical, problem solving, leading and learning skills as well as a keen interest in the emerging technologies.
• Good knowledge of project documentation, requirement analysis document, high level & low-level design documents and test cases based on ISO and CMMI level 5 standards.

TECHNICAL SKILLS:

BPM Tool: PEGA PRPC 6.2,7.1.X

Languages: Java, XML, SQL.

Web Technologies: JSP 2.1, Servlet 2.5, Struts 2.0, JSF 1.2, Webservices, JASON 1.2

Distributed Technologies: RMI, EJB, Web Services

Frameworks: PEGA Warranty

Web/Application Servers: Web logic, Tomcat, WebSphere

Scripting Languages: HTML, XML, JSON, JavaScript, CSS

Database Apps: ORACLE 9i/10g, DB2

Operating Systems: Windows

Version Control Tools: CVS, IBM Clear Case

IDE: Eclipse

Other Platforms and tools: WebLogic, Ant, Log4j, JUnit

PROFESSIONAL EXPERIENCE:

Confidential, Dallas

Senior System Architect

Responsibilities:

• Implementation of PRPC components like Decision tables, Decision Maps, Declarative expressions, SLAs and Indexes etc.
• Engineered project design and development for support of the Servicemembers Civil Relief Act (SCRA) in accordance with Federal Regulations and BAC standards.
• Transformed a legacy product into a unified customer/client based experience using PegaSystems Pega 7 Platform.
• Automated military status checks from the Defense Manpower Data Center (DMDC)
• Implemented a systemic solution to apply SCRA benefits to eligible current servicemembers and recent veterans.
• Developed software solutions to business needs through Agile Software Development
• Reduced time it takes to process military benefit cases by limiting manual processes
• Involved in complete software development life cycle (SDLC) starting from requirements gathering, performed object oriented analysis and design.
• Worked on the UI Components, Class Hierarchy, Declare Expressions and decision Rules.
• Unit Test of Application, Defect Analysis and Fixing, Code review & performance improvement.
• Developed Utilities for Business team to update interactions and service items.
• Checking the server health, logs and interact to DB team on Application performance. Restarting possible servers.
• Involved in admin roles to collaborate clients and multiple teams to troubleshoot and resolve system issues.
• Involved in Fixing UI Issues reported by user on raised tickets/incidents/requests.
• Involved in implementation, configuration and support of the Web Services, WebSphere to support PEGA applications
• Support Military customers with all application issues by providing solution and suggestions for any possible workaround.
• Successfully integrated with other teams for seamless collaboration and demonstrated integrity, credibility and congruency needed for achieving effective participation of different teams
• Involved in Use Case conception, Design and requirement analysis.
• Participating in Elaboration discussions and meetings with business SMEs.

Environment: PEGA PRPC - 7.1, SOAP UI, REST, SQL

Confidential, Wauwatosa

Onsite Tech Lead

Responsibilities:

• Understanding the Business Requirements & help client to provide better solution
• Perform design and code reviews to ensure high-quality deliverables.
• Involved in complete software development life cycle (SDLC) starting from requirements gathering, performed object oriented analysis and design using UML, knowledge on RUP and Agile (Scrum).
• Involved in Use Case conception, Design and requirement analysis.
• Configured end-to-end solution for automated account opening process i.e. processing xml file and creating Account opening cases and routing it to suitable work basket.
• Implementation of PRPC components like Decision tables, Decision Maps, Declarative expressions, SLAs and Indexes etc
• Implemented various PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints and Index.
• Worked on the UI Components, Class Hierarchy, Declare Expressions and decision Rules.
• Participating in Elaboration discussions and meetings with business SMEs.
• Involved in Fixing UI Issues reported by user on raised tickets/incidents.

Environment: PEGA PRPC - 7.1.7, SQL, REST service, BI system.

Confidential, Dearborn

Project Lead

Responsibilities:

• Developed application logic for warranty admin part.
• Implementation, Administration and support of Non-Prod, Production business critical Web Sphere environments hosting applications like PEGA PRPC. Planning & execution of Business Contingency for various applications.
• Involved in designing and developing process based solutions on BRE, BPM.
• Implemented various PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints and Index.
• Created Decision Rules and Declarative Expressions as per the requirements Worked on the UI Components, Class Hierarchy, Declare Expressions and decision Rules.
• Worked on Technical mastery in OOO, SOA and design patterns.
• Involved in Change Management aspects including defining and implementing procedures/technologies for Harness, Declare Expression and When Rules
• Worked on Code migration tool to move case from one environment to other.
• Worked on various rules and features like Flows, Activities, User Interface, Flow Actions, Agents, SLA, Correspondence, Single-Sign-On, External Authentication, PRPC Security, Reports, Connectors and SOAP Services etc.
• Involved in full PRPC implementation cycle including enterprise Class Structure design and Rulesets design.
• Perform code reviews and ensure compliance with application quality, coding, UI and Corporate standards, including review alert logs, running pre-flight and PAL.

Environment: PEGA PRPC -6.2, Oracle, Windows, Agile Technology

Confidential

Tech Lead

Responsibilities:

• Involved in understanding the project requirements from PRD and creating user stories in Rally for a particular Iteration.
• Design and Development.
• Coding using Provisioning module with JCO library (Connectivity with SAP), DOM API.
• Implemented various components using Struts 2.0, JASON object.
• Involved in Creating Composite Portal, Activity, Work Flow, Construction of Business Validation Rules, Data Modeling and Class Structure Design
• Identified reporting requirements to general business functionality, non-functionality needs and required data attributes for Oracle BPM specific workflows.
• Handling and communicating with business users and understanding the problems from business perspective rather than as a developer perspective

Environment: Oracle BPM 10g, WebLogic, Java 5, XML 2, Oracle, Connectivity with SAP

Confidential

Tech Lead

Responsibilities:

• Analysis of the specifications provided by the clients
• Design and Development
• Coding using JAXB API
• Coding using Unix Shell script
• Coding using Validation framework
• Prepared HLD (High level design), TD (technical design) documents as part of customer deliverable
• Testing - unit testing & integration testing
• Responsible for overseeing the Quality procedures related to the project.

Environment: Java 5, XML 2, Oracle 10g

Confidential

Senior Software engineer

Responsibilities:

• Analysis of problem, Rectification of bugs reported by client
• Worked as Onsite coordinator
• Coding using PL/SQL
• Coding using EJB/Hibernate component
• Coding using Unix shell script
• Prepared HLD (High level design), SAD (Solution architect design) documents as part of customer deliverable
• Added minor Functionality to hide the existing column (customer) in a table (order Panel) for some specific users.
• Involved in the complete development and documentation.
• Bug Fixing.

Environment: Java 5, XML 2, Oracle 10g

Confidential

Software engineer

Responsibilities:

• Analysis of the specifications provided by the clients
• Design and Development
• Coding using Struts
• Coding using PL/SQL
• Configured DB2 interfacing from java component
• Prepared HLD (High level design), TD (Technical design) documents as part of customer deliverable
• Testing - unit testing & integration testing
• Responsible for overseeing the Quality procedures related to the project.

Environment: Java 5, Oracle 10g