PROFESSIONAL SUMMARY:

• Confidential has16 years of professional UX experience.
• His work spans a wide array of web development that ranges from consultant to SME; working in the software, energy, publishing and financial verticals.
• He not only knows the importance of analytics and how the data will lead to the users and their habits but, also how user centered design leads to major improvements.
• Understanding how to merge user needs and business goals, to find the target area of overlap.
• Confidential has honed his craft by working as an Information Architect, Usability Analyst, UX Architect and is a firm believer in the power of strategy.

MAJOR STRENGTHS:

• Working closely with Business, Technical and System Leads to identify and achieve the desired user experience.
• Improving conversion while raising customer satisfaction.
• Providing support to the UX Design and Development Teams from a UX architecture/framework perspective.
• Leading the UX team and acting as the point - of-contact to maintain alignment of the UI framework, Interaction Design, User Centered Design, Digital Artifacts and templates.
• Working with business to develop wireframes while visualizing the user experience architecture.
• Mentoring UX team with best practice of digital UI Patterns for native mobile and responsive web.

SKILLS:

• User Experience Design
• Interaction Design
• User-Centered-Design
• Web Analytics
• Axure RP
• Sketch
• Omnigraffle
• Visio
• Photoshop
• Illustrator
• HTML
• CSS
• JavaScript/jQuery

EXPERIENCE:

Confidential, Houston, TX

UX & UI Designer

Responsibilities:

• Designing a Responsive Web Design (RWD) for an internal application used in O&G production.
• Producing design artifacts used by business for approval, as well as, IT for development.
• Directing business and development to ensure the best UX and maintain continuity.

Confidential, San Antonio, TX

UI Producer

Responsibilities:

• Working with business and technical leads to improve the user experience while producing Confidential digital projects (mobile, internal and external facing web based applications.
• Creating wireframes, information architecture and page flow digital artifacts. Inspiring and mentoring the Agile teams to maintain alignment with the member (user) needs.
• Optimizing the UX on several banking projects ranging from native mobile (iOS/Android) applications for their members (users); to banking tasks and internal bank representative workflows.
• Simplifying application flows to improve customer satisfaction
• Working in the Scaled Agile Framework methodology.

Confidential, Houston, TX

UX Architect & UX Designer

Responsibilities:

• Leading the user experience initiative, including research, user centered design & user testing.
• Evaluating and developing positive user experiences for all of Canrig software products, including web, desktop, mobile (iOS/Android) and touch-screen HMI (monitoring & controls).
• Communicating the importance of user experience while working with executives, product owners and product line managers in an effort to best meet the expectations of both the business and end users.
• Delivering simplicity and order from the chaos of the past by designing a more positive user experience.
• Acting as the voice of the customer/user and match their needs with business requirements.
• Performing UX research in the form of interviews and user centered design.

Confidential, Dallas, TX

Front End Developer & UX Designer

Responsibilities:

• Designing and developing positive user experiences, while looking for a long-term solution.
• Contributing during this time to the online passenger ticketing flows.
• Working in the Agile (Scrum) methodology.
• Streamlining customer shopping cart experience

Confidential, San Antonio, TX

Senior Consultant

Responsibilities:

• Working with clients, developers and designers to build positive user experiences.
• Providing the interaction design model and working the developers to implement the final deliverable while maintaining alignment with the established UX architecture.

Confidential, San Antonio, TX

Usability Analyst & UX Designer

Responsibilities:

• Creating wireframes to insure that all required items and/or functionality are accounted and maintained.
• Building user experiences while following the User Centered Design (UCD) method.
• Focusing on the end users needs, identifying them with research, analytics and/or marketing data.
• Creating personas and other digital artifacts to maintain alignment with their needs.
• Providing competitive analysis and heuristic evaluations to improve eCommerce sites.
• Developing strategies for new product eCommerce offerings.
• Working with business team members to improve and develop new offerings.
• Strategized and implemented a Google Search Appliance “GSA” faceted search
• Increasing user time on site, increasing conversion rates, increasing revenue and decreasing shopping cart abandonment.

Confidential, Oklahoma City, OK

Interactive Developer

Responsibilities:

• Working with teams of developers using Agile Scrum development methodology while striving to improve process and procedure, for improved web applications via continual improvement.
• Performing gap analysis of web software development methodology, to properly specify and implement the correct testing strategy.
• Working with web designers and developers to achieve website optimization for all products created by Confidential, whether for internal or external business owners using best practices.
• Streamlining and improving customer conversion

Confidential, Oklahoma City, OK

UX Architect /Front End Developer

Responsibilities:

• Facilitating meetings with clients and/or business owners while discovering, business requirements and user experience needs.
• Designing UI concepts from gathered Information and creating proto-sites, interaction designs and UI design using HTML, CSS, and jQuery.
• Strategized and implemented multiple site SEO using schema.org.

Confidential, Oklahoma City, OK

Portal Architect

Responsibilities:

• Developed templates for PHP driven portal using HTML, CSS, JavaScript
• Pushed for the implementation of state-wide usability, accessibility and Section 508, as well as, search engine optimization
• Member of Governor Brad Henry's Task Force for Electronic and Information Technology for accessibility (Sub-committee 2, HB 1342)
• Designed web site and information architecture for former Oklahoma Governor Brad Henry.
• Worked with Confidential agencies to design a product that would allow low cost inclusion into the state web presence.