SUMMARY:

• A proven leader with 15 years of experience building e - commerce platforms, secure payment integrations, internet marketing websites, back-end processing systems, and reporting engines.
• Possesses the ability to discuss technology in an approachable way with anyone within the organization.
• Successful track record of organizing and managing projects. Managed an e-commerce infrastructure that fulfills 10,000+ orders and shipments per day.
• Designed and managed the deployment infrastructure for globally distributed, high-availability cloud storage services that store data for millions of customers.
• Deep understanding of the nutraceutical marketing space with rare exposure to the complexities and regulatory processes of high-risk merchant processing.
• Well-versed on the technical demands of direct and performance marketing sales organizations that are expanding rapidly.
• Thorough IT and software knowledgebase gained over the course of seventeen years
• Ability to quickly research, absorb, and implement new technologies
• Expert PHP and Java developer
• Expert HTML5/CSS developer
• Advanced javascript/jQuery/Angular developer
• Advanced SQL knowledge with MySQL
• Advanced REST API services developer
• Advanced eCommerce/CRM payment integration developer
• Advanced custom tools and reporting developer
• Advanced graphic design skill set using Photoshop and GIMP
• Intermediate Bash programmer
• Strong attention to detail for notation and documentation
• Efficient research and troubleshooting of system issues
• Linux Professional Institute and Novell certified Linux administrator
• Experience designing distributed, highly-available Amazon Web Service infrastructure
• Experience with Jenkins, Puppet, and Spacewalk for build, deployment, and testing automation
• Experience with Docker and Vagrant to build virtual machines on-the-fly for development and integration testing
• Experience with object-oriented programming and MVC frameworks
• Proficient with Git and SVN version control systems
• Proficient with Ubuntu and CentOS 5/6 operating systems
• Proficient with NodeJS, Apache, and Nginx web engines
• Proficient with web server load balancing
• Proficient with building custom daemon services

EXPERIENCE:

Senior Full-Stack Development Lead

Confidential

Responsibilities:

• Assisting the current Director of Software Development with team building and leading by example
• Mentoring developers to assist with on-boarding, understanding of the system architecture, and skills development
• Scheduling time to pair program and be available for screen share sessions to assist other developers
• Performing in-depth technical interviews with developer candidates
• Active contributor during daily stand-ups, sprint planning, sprint reviews, and retrospectives
• Positively promoting the Agile process and working closely with the Scrum Masters to build a solid team dynamic
• Consulting with the Product Owners to help groom the project backlog
• Building bridges with product management and the QA team to promote a healthy, cooperative team environment
• Assisting the Chief Architect with implementing the Genesis system architecture
• Scheduling time to perform functional and architectural code reviews
• Built the Angular2 Universal proof-of-concept which became the primary website base for all future applications
• Migrated applications to Angular 4 with Universal server-side rendering
• Developing all aspects of our Angular2 Universal applications including client-side, application server-side, API micro-services, and 3rd party API service integrations
• Automated the entire development compilation and test run workflow using Gulp
• Integrated Karma to run Jasmine unit and Protractor end-to-end tests
• Assisting with Docker build compositions to create stable container environments

CEO / Full-Stack Ecommerce Developer / Internet Marketer

Confidential

Responsibilities:

• Developed and maintained fully object-oriented, high-performance marketing systems using technology such as PHP, MySQL, jQuery, and Angular JS
• Designed and developed proprietary a content management system (CMS), direct sales marketing customer relationship manager (CRM), affiliate tracking platform, and analytical reporting engine
• Integrated credit card tokenization service to securely store customer payment data for future purchases
• Integrated merchant account payment gateways for online payment processing
• Designed and integrated marketing offer landing and offer sales pages
• Implemented and analyzed results of marketing A/B split testing
• Implemented and tested tracking for affiliate and internal media buy campaigns
• Managed and analyzed internal media buy campaigns on social, display, and native advertising platforms
• Monitored and reported affiliate performance and risk factors
• Maintained relationships with affiliate marketing networks

Director of Technology

Confidential

Responsibilities:

• Managed a technical team including graphic designers, software developers, QA engineers, a network administrator, and a technical analyst
• Fully supported the technical needs of an internet marketing advertiser comprising of media, shipping, customer service, accounting, risk, and management departments
• Worked closely with the department managers to ensure they have the appropriate technology in place so they can perform at a high level
• Consulted with the Chief Operating Officer and Chief Executive Officer in all areas of technology to assist with making organization-wide business decisions
• Cultivated solid business relationships with our advertising network partners to build their confidence in our technical infrastructure
• Provided technical sales expertise to assist with creating new partnerships

Systems Engineer

Confidential

Responsibilities:

• Maintained a server environment of over 400 instances
• Managed server security and updates
• Created and executed the deployment process
• Developed automation tools for QA and deployments
• Architected a distributed Amazon infrastructure and migrated the entire server environment
• Assisted with internet marketing website development projects
• Implemented and maintained the Cake affiliate tracking system
• Designed and organized the software development and QA processes in Jira
• Troubleshot systems and software issues

Cloud Storage and Automation Engineer

Confidential

Responsibilities:

• Maintained and developed the Confidential cloud storage PHP API service.
• Administrated and troubleshot the storage service, file system, FTP, and Control Center server environments.
• Executed change orders to deploy service updates to all environments.
• Assisted with submitting and monitoring requests for networking and SSL certificate requests.
• Assisted users with integrating the API with their applications.
• Researched to better understand how to manage a distributed Cassandra environment in preparation for the release of the Confidential enterprise NoSQL data storage service.
• Assisted with the release of the Cassandra Keyspace Management System user interface by writing a Java class that can interface with the service for testing purposes
• Setup a Selenium Grid environment as a driver for our automated UI testing suite.
• Frequently handled automation tasks such as SSL certification expiration alerts and updating our entire server environment with UAM credential updates.
• Converted the Nebula storage service, file system, and FTP server environments to Puppet 2.7, making the manifest and modules object oriented.
• Assisted with the formalization of the Confidential enterprise continuous integration/delivery system.
• Led and completed an initiative to create a Vagrant virtual machine that can be used to develop and test our storage service on our local systems.
• Developed PHP unit tests for the Nebula storage service virtual file system layer.
• Performed extensive storage service load testing in preparation for our public API release.
• Participated in on-call rotation for 24-hour crisis management.

Server Support Technician

Confidential

Responsibilities:

• Provided full service support for Confidential virtual dedicated and dedicated servers.
• Troubleshot and resolved Linux server issues such as DNS, email, file system, networking, security, and web services via command line in SSH.
• Troubleshot and resolved Windows server issues such as DNS, email, file system, networking, security, and web services via remote desktop and command line.
• Reviewed error logs and provided recommendations to assist server administrators with determining the cause of issues.
• Installed software and assisted with upgrades via control panel or command line in SSH.
• Troubleshot and installed SSL certificates via command line, control panel, and remote desktop.
• Assisted with configurations in the cPanel, Plesk, and Simple Control Panel server control panel software platforms.
• Created scripts to assist with troubleshooting or automating processes.
• Made myself available as a resource to my peers and was often approached for assistance and input on how to troubleshoot and resolve issues.
• Participated in special projects to assist with quickly resolving escalated issues and worked with multiple departments to provide a resolution.
• Identified and provided training for my peers and support agents to help them better understand server technologies.
• Consulted with customers and support agents to help identify the appropriate server solution for their needs.
• Participated in certification opportunities to broaden my technical skill set and understanding.

Shared Hosting Technician

Confidential

Responsibilities:

• Provided full service support for Confidential shared hosting customers.
• Troubleshot and resolved a wide array of Linux and Windows hosting configuration settings and functional issues.
• Worked with Linux and Windows hosting administrators to identify customer impact trends to ensure serious issues were escalated and made priority.
• Reviewed error logs and provided recommendations to assist hosting customers with determining the cause of issues.
• Troubleshot SSL certificate installation issues.
• Created scripts to assist with troubleshooting or automating processes.
• Made myself available as a resource to my peers and was often approached for assistance and input on how to troubleshoot and resolve issues.
• Consulted with support agents to help identify the appropriate hosting solution for our customers.

Online Support Technician

Confidential

Responsibilities:

• Provided full service support for Confidential customers via ticket queue system.
• Assisted customers with using Confidential services to build their web presence.
• Troubleshot issues with webhosting accounts and the Website Tonight website builder service.
• Assisted customers with configuring the DNS settings on their domain names and hosting accounts.
• Performed customer walkthroughs for configuring and troubleshooting email clients.

Customer Support Representative

Confidential

Responsibilities:

• Provided full service support for Confidential customers via telephone.
• Assisted customers with using Confidential services to build their web presence.
• Troubleshot issues with webhosting accounts and the Website Tonight website builder service.
• Assisted customers with configuring the DNS settings on their domain names and hosting accounts.
• Provided detailed instructions for configuring and troubleshooting email clients.

Account Executive

Confidential

Responsibilities:

• Provided sales support for a portfolio of IT companies.
• Consulted clients on a full range of hardware, software, and services.
• Researched to identify and create custom IT solutions.
• Coordinated conference calls and on-site meetings for IT engineers to meet with clients.
• Performed online presentations to present solutions and close sales.
• Developed a custom CRM to manage my client contacts, profiles, and sales information.

Product Information Specialist

Confidential

Responsibilities:

• Productized curriculum products and supporting learning resources for our proprietary LMS courses.
• Ensured data integrity with a stringent quality control process.
• Managed our customer channels to make courses available for the client campuses.
• Coordinated the course organization for the client catalogs.
• Managed the finalization and release notification process of our internally developed courses.
• Troubleshot LMS configurations and all associated technical issues.
• Consulted internal parties and clients in regards to the Productization process as well as AICC and SCORM Java package import processes.

Web Application Developer

Confidential

Responsibilities:

• Installed CMS applications on hosting accounts and servers.
• Made custom configuration modifications to the installed CMS applications.
• Modified website themes via CSS and website graphics updates.
• Modified and created modules/plugins for extended CMS functionality.
• Built custom backend applications to interface with CMS applications.
• Created custom server scripts to automate tasks.
• Managed server environment health and security configurations.
• Managed and modified MySQL databases.
• Troubleshot Apache, PHP, and general server errors and issues.