SUMMARY:

• Over 24 years of experience designing, planning, implementing and supporting IT solutions, including 10 years in management for Development, IT Infrastructure and IT Operations teams. Experienced in the following subjects:
• AWS ( Confidential ) EC2 & EBS, S3, VPC, RDS, IAM, Route 53, Confidential, CloudFormation, Python/Boto, AWS CLI
• Configuration Management Automation tools such as Chef, Octopus Deploy, TeamCity
• Scripting skills: MS Powershell, Python, Bash, among others
• AWS Solutions Architecture Associate
• LAN/WAN/Cloud/Satellite Architecture Planning, Design, Implementation, Configuration and Operations
• Development and Infrastructure Operations teams integration (devops)
• C/Objective - C, Xcode, Eclipse, Java, J2SE, J2EE, Fortran, Web Services, JSON, REST
• Source Code Management (SCM) Git
• Confidential End User Experience Monitoring for Java and .NET, Gomez, DCRUM
• Confidential IIS, MS Powershell, .NET, MS-SQL, C#, VB and VBA Technologies
• PMI Associate in Project Management
• OS X, iOS, FreeBSD, Unix, RHEL, CentOS, Fedora, Ubuntu and Confidential Windows Operating Systems
• Apache/Tomcat LAMP/WAMP configurations
• Confidential Certified Professional ID: 8979
• Gigamon Network Traffic Visibility Architecture - GigaTECH Certified
• Kimball Data Warehousing Methodology and Business Intelligence

PROFESSIONAL EXPERIENCE:

Confidential, Miami, FL

Senior DevOps Engineer

Responsibilities:

• Architected, integrated, deployed (CI/CD) and supported critical applications for Onboard Operations and Guest Technologies.
• Managed Confidential (ships are scattered across Europe, Confidential ) deployment of SeaNtry ( Confidential )/Mobile Assembly Service applications which obtains sales/guests information from mainframes, manages embarkation and uses guests data in case of emergencies.
• Technical escalation point for critical production issues and drive escalation/resolution of problems working with several IT teams, providing support for key business areas.
• Managed production and UAT Application deployments.
• Communicated often with business partners on team status and any open issues, making sure to escalate any concerns quickly and concisely.
• Provided the required daily support, maintenance, and management of line of business application platforms
• Planned and supported software releases in conjunction with Project Managers, QA teams and Developers
• Handled production outages and issues in a timely and effective manner always guaranteeing business SLAS.

Confidential, Orlando, FL

Senior DevOps Engineer

Responsibilities:

• Designed, planned, delivered and maintained monitoring APM methodologies and software solutions for more than 500 JVM in order to support Software Development Life Cycle among operations, development and test environments including and not limited to the following IT technologies: Docker, Jenkins, Chef, J2EE, Confidential AIX, RHEL, php, JSON, Objective-C, Web Servers, Web Services, C/C++, JBoss, Confidential WAS, Confidential Mainframe, Confidential DB2, CICS, LDAP, VMWare Virtual Environments, Confidential, Gomez, DCRUM and Gigamon GigaSMART.
• Delivered pre sales engineering activities such as product presentations, demos, proofs of concept (POC), RFPs, RFIs, events, Confidential and Monitoring hardware products in environments whose architectures commonly include technologies such as Confidential Networks, Juniper, Confidential, DCRUM, Riverbed, PaloAlto, Opnet, FireEye, SourceFire, Fortinet, VMWare Hyperstation, Splunk, A10, Imperva and Empirix among others.
• Delivered post sales activities such as Gigamon product implementation for customers such as Izzi (formerly Confidential, Confidential ), Banco de Mexico and Indra among others.
• Contributed to improve the sales process by using salesforce.com and training the existing sales staff.
• Delivered specialized Confidential APM and Gomez APM monitoring services for customer Confidential Bancomer and recommended Gigamon GigaSMART deduplication and packet slicing solution for Network Visibility in an environment composed of Confidential AIX, Confidential WAS, Confidential DB2, Confidential Queue Manager and Confidential

Confidential

Devops Engineer

Responsibilities:

• Confidential, planned, elaborated, negotiated and delivered SOWs, service contracts and solutions for customers.
• Scheduled and maintained activities for pre sales and post sales engineers to attend customers and sales reps requirements.
• Designed, planned and delivered production and development processes for banking, telecomm and stock market customers with Application Performance Management software so testing and production devops environments would profit from monitoring methodologies, tools and techniques for better software applications delivery.
• Delivered engineering pre sales activities such as product presentations, demos, proofs of concept (POC), RFPs, RFIs, road shows and events, Government Bids and QA sessions for Confidential APM (Application Performance Management), Gomez, FileAID Data Privacy, Changepoint and Monitoring software products in environments whose architectures commonly included technologies such as .NET, J2SE, J2EE, Python, Unix/p OS, php, JSON, REST, Objective-C, Web Servers, Web Services, C/C++, JBoss, Confidential WAS, Confidential Mainframe, Confidential DB2, CICS, Citrix, LDAP, VMWare Virtual Environments.

Confidential

Devops Manager

Responsibilities:

• Leaded consultants, analists and developers through SDLC with technologies such as Ubuntu Linux Server, CentOS, Apache, php, JSON, REST, MySQL, JBoss, MS OLAP, MS SQL Server, Java 2 SE, J2EE, VB.NET, C# and VBA Excel.
• Managed and developed architecture strategy to align software development practice (RUP, SCRUM, Patterns), Customer Infrastructure and Operations teams, data warehousing ( Confidential ), business intelligence and data mining services to deliver software products according to customer requirements.
• Confidential a strategy for faster invoicing based on statements of work, better contracts, time reporting, requirement analysis, deliverables, milestones and change control based on PMI methodology.
• Confidential an strategy for having developer and infrastructure teams coparticipate as owners of the same product responsibilities (Devops).
• Managed, improved and consolidated better relationships with main accounts included “Secretaría de Finanzas Confidential and Confidential among others.

Confidential

DevOps Manager

Responsibilities:

• Management of Infrastructure and Development teams as big as 23 engineers in 24x7 environment including plenty of Powershell scripting for automation, administration and systems delivery.
• Planned, designed, implemented, certified (ISO9000) and maintained a Quality Management System for IT Processes such as help desk and acquisitions as per requested by banking customers such as Confidential Bancomer.
• Planned, designed and started an initiative for implementing ITIL for Service Delivery and Service Management in IT organization beyond Help Desk and Technical Support services.
• Planned, Confidential RUP as a standard for software development.
• Planned, Confidential PMI methodology as standard for Software Development Life Cycle (SDLC).
• Confidential a miriad of strategies for having developer, infrastructure and power user teams share ownership of services delivered to internal and external customers (Devops).