SUMMARY:

• Having around 6 years of professional experience in design and development of web based enterprise applications primarily using BPM tools PEGA Rules Process Commander.
• Extensive knowledge in designing and implementing BPM software solutions using the leading technologies in the BPM space viz. Pega PRPC.
• Extensively worked and been a part in entire software development life cycle (SDLC) phases like Analysis, Design, Development, Testing, Deployment and Maintenance.
• Knowledge in implementing the applications by following Waterfall, Scrum and Agile methodologies.
• Worked with the end users and Business Analysts for understanding and gathering the Business requirements. Provided design and development of prototypes.
• Actively participated in Requirements GAP analysis and Involved in preparing high level design documents. Designed change requests implementations and provided low level design documents.
• Worked closely with Business/Product Owners to understand their changing needs and made appropriate recommendations to project scope and approach.
• Experienced in creating and modifying the Pega rules, Rule Sets across various applications and in the creation of activities, flows (of a given USE CASE), and UI design.
• Experience in troubleshooting and performance tuning of PRPC applications using Tracer, Clipboard, Load balancing, Live UI, PAL, PLA etc.
• Hands on experience in Integrations, connectors, designing Flows, Activities, Flow Actions, Harness, Section, Decision rules, listeners, Declarative rules and Reports.
• Clear understanding of debugging tools like PLA, PAL, Tracer, clipboard, Log Analyzer, DB Tracer/Preflight and Live UI.
• Involved in many areas of PRPC development which include Flows, Flow actions, Harnesses, Sections, HTML, Correspondence rules, Activities, SLA, Functions, List views, Report Definitions, Declarative rules, Integration Services.
• Experience in analyzing production application performance using Pega logs, alert logs and Dynatrace.
• Knowledge of Pega BIX tool to extract for reporting and migration purpose from Pega DB.
• Worked extensively with System Management Application (SMA).
• Experience in migrating rules across environments by creating Product and Product Patch rules. Worked on delivery and deployment plans to different regions QA/UAT/Production. Provided extensive support during warranty for M&S team.
• Industry experience includes Technical and Functional knowledge of Business Process Management (BPM), Banking, Healthcare, Insurance, Travel and Logistics.
• Able to work independently as well as in a team to satisfy the needs of clients. Quick learner and excellent team player, ability to meet deadlines and deliver the product successfully.
• Good Communication, interpersonal, presentation, analytical and problem solving skills, self - motivated, and willing to take initiative.

TECHNICAL SKILLS:

BPM Technologies: Pega PRPC v(6.1/6.2/7.1).

Programming and Internet Technologies: C, C++, Java, HTML, XML, CSS and Java script.

Programming Environments and IDE s: Pega PRPC (6.1/6.2/7.1) Versions of (BPM), Eclipse, Windows.

Methodologies: Waterfall, Agile (Scrum).

Debugging Tools: Clipboard, Tracer, Live UI, PAL, PLA, SMA and Dynatrace.

Databases: Oracle, Microsoft SQL Server.

Application Servers: Web Sphere, Jboss.

PROFESSIONAL EXPERIENCE:

Confidential, MN

Senior Software Engineer

Role & Responsibilities:

• Involved in understanding the business requirements and developing the user stories as per the sprint plan.
• Participating in design discussions.
• Involved in Client Interactions and Demos.
• Involved in story points and estimated story complexity.
• Preparation of HLD and LLD.
• Preparation of Estimates for the development.
• Preparation of UTCDs.
• Following PRPC coding standards & process in the implementation.
• Unit Testing and Peer reviews.
• Designed and developed the Process flows that represent the business process.
• Involved in Creation of Activities and steps for business logic implementation.
• Involved in Creation of When conditions, Circumstancing rules, Decision rules, Declarative rules, Sections and Validation rules for validating business logic.
• Involved in Defect Fixing and working with QA Team.
• Participate in daily scrum call to give an update on the given assignment to the Team.
• Performed debugging for PRPC using TRACER, Clipboard, and Live UI.
• Working on different Tools like PLA and PAL to generate reports for effective analysis with team to improve performance.
• Involved in using Pega BIX tool to extract for reporting and migration purpose from Pega DB.
• Analysis of logs to debug the issues.
• Migrated data instances and Rulesets using Product and Patch rules from development to UAT & Performance environment when needed.
• Provided transition and KT plan to maintenance and support team.
• Provided warranty support post production.
• Prepare deployment products and ensure the deployments happened smoothly in higher environments (SIT, QA and UAT). Provided QA testing support and triaging the defects.

Environment:: PegaRULES Process Commander V7.1.6, ORACLE.

Confidential, NY

Software Engineer

Role & Responsibilities:

• Involved in understanding the business requirements and developing the user stories as per the sprint plan.
• Worked with business analysts to understand and gather the business requirements.
• Help business teams to break down the requirements into use cases and map the requirements to the use cases in PRPC.
• Involved in Creation of Activities and steps for business logic implementation.
• Involved in Creation of When conditions, Circumstancing rules, Decision rules, Declarative rules, Sections and Validation rules for validating business logic.
• Involved in Defect Fixing and working with QA Team.
• Participate in daily scrum call to give an update on the given assignment to the Team.
• Performed debugging for PRPC using TRACER, Clipboard, and Live UI.
• Prepare deployment products and ensure the deployments happened smoothly in higher environments (SIT, QA and UAT). Provided QA testing support and triaging the defects.
• Provide functionality walk through and trainings for business users.
• Worked with Pega Support in creating Service Requests and deploying given Hot Fixes.
• Manages builds to higher regions and production releases.

Environment:: PegaRULES Process Commander V7.1.8, CA Rally Tool.

Confidential, NY

Software Engineer

Role & Responsibilities:

• Involved in Updating Deprecated Controls of User Interfaces.
• Involved in Creation of Activities and steps for business logic implementation.
• Created and modified the User Interface Rules (Harness, Section Rules) as required by the application.
• Retrofitting M&S and cross team’s changes by creation and updating flows, activities, decision tables etc.
• Created Properties, Edit-Validate, Edit-Input and HTML Property rules.
• Involved in Defect Fixing and working with QA Team.
• Participate in daily stand up call to give an update on the given assignment to the Team.
• Performed debugging for PRPC using TRACER, Clipboard, and UI Inspector.
• Raising and Tracking PEGA SR's.
• Troubleshoot and communicate with Pega Support team in order to resolve technical issues which require hot fix from Peg systems.
• Working on different Tools like PLA and PAL to generate reports for effective analysis with team to improve performance.
• Analyzed application performance using alerts and log traces. Provided fixes for the performance issues.
• Migrated data instances and Rulesets using Product and Patch rules from development to UAT & Performance environment when needed.
• Provided warranty support post production.

Environment: PegaRULES Process Commander V7.1.6, ORACLE.

Confidential

Software Engineer

Role & Responsibilities:

• Involved in analyzing the requirements.
• Involved in Creation of User Interfaces for development of screens.
• Involved in Creation of Activities and steps for business logic implementation.
• Involved in Creation of When conditions, Decision rules, Declarative rules and Validation rules for validating business logic.
• Performed debugging for PRPC using TRACER, Clipboard, and Rules Inspector.
• Creating Product/Patch and deployed in Client and Testing environment.
• Apart from development fixing the defects (TUICS) based on severity and Defect Triage with business to design the solution.
• Testing-Unit testing and prepared Unit Test Cases.
• Working on different Tools like PLA and PAL to generate reports for effective analysis with team to improve performance.
• Production deployment, configuration management and production support.
• Analyzed application performance using alerts and log traces. Provided fixes for the performance issues.

Environment: PegaRULES Process Commander V6.3, ORACLE.

Confidential

Software Development Intern

Role & Responsibilities: 

• Involved in analyzing the requirements.
• Involved in Creation of Flows, Flow Actions, Sections, Data tables and SLA in PRPC.
• Involved in Creation of When conditions, Decision rules, Declarative rules and Validation rules for validating business logic.
• Testing-unit testing and prepared Unit Test Cases and PPT.

Environment: PegaRULES Process Commander V6.2 (PVS)