COMPUTER LAB TECHNICIAN Resume

SUMMARY:

Passionate and Highly motivated professional with wide array of skills and with an earned reputation for meeting demanding deadlines and delivering critical solutions.

CORE COMPETENCIES:

Agile/Scrum Methodologies
SOAP/REST Integration
Configuring Data Transforms
Guardrails Management
SQL/PostgreSQL
Report Management
Requirements/User Stories
Service Level Agreements(SLA)
System Management

TECHNICAL SKILLS:

Programming languages: C, C++, C#/ASP.NET Framework, SWIFT, JAVA/J2EE, BASH (Shell Script).

IDE Tools: ORACLE, MS Visual Studio, MS Visio, MS Azure, Eclipse, Java Beans, Net Beans, XCODE8, GIT, Maven.

Web Development Languages: HTML, CSS, Java Script, XML, JSON.

Database Tools: MySQL, Mongo DB, SQL server Databases, Oracle, MS Access, Maria DB.

Operating Systems: Windows, UNIX, IOS.

Server Technologies: Apache TOMCAT

Methodologies: Agile, Waterfall methods.

PROFESSIONAL EXPERIENCE:

COMPUTER LAB TECHNICIAN

Confidential

Direct and assist users with logging onto lab computers, printing, accessing lab software applications, email, and online courses.
Sound knowledge of basic computer applications, repairing, and maintenance procedures. Handled the tasks of providing technical guidelines to students to improve their computer knowledge.
Conducted troubleshooting methods in a fastidious manner that resulted in a lab that was functioning and available for students.
Coordinated with IT Network Services for all software upgrades/patches and escalated/resolved equipment issues.

pega DEVELOPer

Confidential

Good knowledge working in Agile Environment.
Experienced in all phases of Software Development Life Cycle (SDLC) - analysis, design, implementation, integration and unit testing of applications.
Collaborated with SSA’s, LSA’s, and QA team to analyze the information and determine appropriate solutions and ensure test planning adheres to the proper requirements.
Upgraded the user experience 20% more by creating superior quality user interface using new Templates, Harness, Sections and Layouts.
Standardized the performance of the application by providing SOAP and REST Services and Integrating with external application using Connect-SOAP/Connect REST.
Enhanced the efficiency of the application by 45% by extensively using the Tracer tool to test and monitor the performance and execution at run time of all the Flows, Sections, Activities and other rules.
Worked and implemented the Internal and External Database Connectivity using RDB methods like RDB-list, RDB-save.
Created and deployed various types pf rules like Validation, Single and Multiple Circumstances, Data Transforms.
Improved the efficiency of the application 20% more by reducing the number of process flows in a stage by using Decision Trees and Tables and used Ticket concept.
Experience with open source Software Versioning and Revision control communities like SVN (Apache Subversion) and GIT .
Created and manipulated the clipboard pages like Data Pages, Operator Pages, User Pages.
Good Experience working with various PRPC components like Declarative rules, Decision rules, Validation Rules etc.
Created Worklists, Workbaskets and Workgroups for Routing.
Worked with Correspondence rules by allowing users to generate Emails, Fax, Texts and other notifications.
Increased the performance of the application by reducing the load on the server using Agents which will regulate the high volume of requests on the application

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