SUMMARY:

To obtain a position in the field of Information Technology that allows for the utilization of my skills, knowledge, and abilities in Systems analysis, design, programming, testing, implementation and support.

TECHNICAL SKILLS:

Hardware: IBM z/OS, IBM S390, IBM ES/9XXX, IBM 3090, IBM System 36/38, IBM Series 1, VAX 4400/8600, VAX 11/785, IBM PC, MAC PC

Software: WORD PROCESSOR Microsoft WORD/WORKS, WordPerfect, StarOffice

SPREADSHEET: Microsoft EXCEL, Lotus 1 - 2-3, StarOffice

DATABASE: Microsoft ACCESS, Lotus Notes

MISCELLANEOUS: Microsoft Windows 2010/ME/XP, Visio, Flowchart, Workbench and Project Management, M/S PowerPoint, M/S Outlook, Attachmate

Databases: VSAM, DB2, ADABAS

Utilities: MS/DOS, MVS/JCL, MVS/ESA, JES2, JES3, VSAM, QMF/SPUFI, TSO/ISPF, VTAM, IBM

Utilities/Tools: VM/CMS, VAX/VMS, ESP/Encore, CA7/CA11, Infoman/Jobtrac, SyncSortTWS/Tivoli, Omegamon, ChangeMan, ENDEVOR, InfoSys, XPEDITER, PANVALET, FileAid, Abend-Aid,, Unikix, Solaris, SunRay, UNIX/Mainframe Batch Mgmt/Transaction ProcessingHP ALM, SVN, Oracle/PL SQL, WTX. Tivoli Output Manager, TWS Scheduler, FTP, CFT.

Languages: Basic, Pascal, C/C++, COBOL, COBOL II, COBOL 370, MicroFocus COBOL, DB2/SQL, REXX, CLIST, EasyTrieve- Plus, CICS, IBM VisualAge Code Generator

Methodologies: YOURDON, Method/1, CMM, WF Project Methodology, SDM, AGILE/Scrum

Applications: Financial, Insurance, Credit Card Systems, Securities, Billing, Invoicing, PharmaceuticalUtility, State Government (Tax/Benefits), HealthCare

Network: Novell Netware, Windows NT, Ethernet, Lantastic, TCP/IP, NetView

EXPERIENCE PROFILE:

Confidential, Phoenix, Arizona

Senior Applications Developer

Responsibilities:

• Perform full lifecycle software development (requirements definition, analysis, design, coding, testing, training, implementation and support) for the CSP (Community and State Platform) Inbound/Outbound and Third Party vendor applications.
• Prepare detailed specifications and technical documentations for both batch/online programs of low to moderate complexity.
• Ensure programs and other components meet standards and compliance per technical specifications.
• Engage with other systems interface team in order to provide timely support and resolutions to issues for file transmission process and other protocols.
• Assist in defining the test environments and regions for the applications development group and business systems analysts for unit testing, systems testing and acceptance testing.
• Provide technical guidance and leadership for less experienced developers in the requirements, planning, development, deployment and support of the system.

Environment: IBM Z/OS, COBOL 370, MVS/JCL, VSAM, TSO/ISPF, Oracle/PL SQL, Facets (Trizetto), TWS, Tivoli Output Manager, XPEDITER, FILEAID, ABENDAID, CA-7 JOB SCHEDULING, CLIST, WTX, FTP

Confidential, Phoenix, Arizona

Project Lead/Senior Programmer/Analyst

Responsibilities:

• Perform full lifecycle software development (requirements definition, analysis, design, coding, testing, training, implementation and support) for the UI Tax and Benefits applications.
• Create, manage and track project vehicles, including, but not limited to: Project schedules, detailed project plans, technical specifications, test and implementation plans, project scope statements, milestones and deliverables, cost estimates and resource allocation, risk and issues logs, status and progress reports.
• Prepare detailed specifications and technical documentations for both batch/online programs of low to moderate complexity.
• Ensure programs and other components meet standards and compliance per technical specifications.
• Engage with other systems interface team in order to provide timely support and resolutions to issues for file transmission process and other protocols.
• Assist in defining the test environments and regions for the applications development group and business systems analysts for unit testing, systems testing and acceptance testing.
• Provide technical guidance and leadership for less experienced developers in the requirements, planning, development, deployment and support of the system.

Environment: IBM Z/OS, COBOL 370, CORE/Natural ADABAS, MVS/JCL, VSAM, TSO/ISPF, PANVALETXPEDITER, FILEAID, ABENDAID, CA-7 JOB SCHEDULING, CLIST

Confidential, Phoenix, Arizona

Billing Support Analyst/Developer

Responsibilities:

• Responsibilities include performing business requirements analysis, design, development, enhancements/maintenance, testing and implementation of various batch and VSAM/DB2 programs.
• Provide application support, troubleshooting and resolution of escalated issues and/or complex production, application or system problems.
• Participated in the full development life cycle from analysis to post implementation for the CIS (Customer Information Systems) applications.
• Provide technical assistance to Jr. Programmers, Production Support, Business Analysts, Testing team, and other users as necessary.
• Define test environments and regions for the applications development group and business operations for different levels of system testing.
• Develop new system documentations, participate in the development of department technical procedures and design user guides
• Verify all components in software control packages are accurate and in compliance before migrating it to the production environment.

Environment: IBM Z/OS, COBOL 370, DB2/SQL, QMF, SPUFI, MVS/JCL, VSAM, TSO/ISPF, CHANGEMANXPEDITER, FILEAID, ABENDAID, CA-7 JOB SCHEDULING

Confidential, Chandler, Arizona

Senior Application Systems Engineer

Responsibilities:

• Analyze business requirements, design and write technical specifications to design or redesign computer solutions for the Float Pricing, General Ledger and Accounts Analysis applications.
• Develop original and/or modify computer programs of the highest level of complexity.
• Lead and/or perform modeling, simulations and analysis efforts.
• Verify program logic by overseeing the preparation of test data, testing and debugging of programs for both in-house and vendor supplied.
• Participate in overall systems testing and lead the migration of applications to production.
• Develop new documentation, participate in the development of department technical procedures and design user guides.
• As an escalation point for application support and troubleshooting, provide direction in resolution of escalated issues and/or complex production, application or system problems.
• Lead projects, including assignment of tasks, and provide direction and guidance to less experienced staff.
• Assure quality, security and compliance requirements are met for supported area and oversee updating and testing of the business continuation plan.

Environment: IBM Z/OS, COBOL 370, DB2/SQL, QMF, SPUFI, MVS/JCL, VSAM, TSO/ISPF, ENDEVORXPEDITER, FILEAID, ABENDAID, CA-7 JOB SCHEDULING, CLIST, DSAM

Confidential, Scottsdale, Arizona

Project Team Coordinator

Responsibilities:

• Responsibilities include the development of a Knowledge Repository for the Finance Systems.
• Provide key technical leadership as part of the onshore team, augmented with technical consultants from offshore operations.
• Facilitate project kickoff meetings, prepare and track projects in MS Project and weekly progress reports.
• Coordinate and collaborate with all required parties (internal and external) to ensure seamless integration.
• Interview SME’s and help identify capability gaps, constraints and other issues.
• Reverse engineer the identified components to gain a detailed understanding of the application.
• Document technical details of the application, consistent with CEM artifact standards.
• Document major process flows, logical and physical data models in compliance with finance methodology.
• Identify target areas and associated resource mix for subsequent development, QA or support activities.
• Develop framework Operations Plan, detailing procedures for On Demand delivery in Finance area.

Environment: IBM Z/OS, COBOL 370, DB2/SQL, QMF, SPUFI, CICS/IMS, MVS/JCL, VSAM, TSO/ISPFXPEDITER, FILEAID, CHANGEMAN, JOBTRAC/TWS, CCMENU, CLIST

Confidential, Scottsdale, Arizona

Senior Programmer Support

Responsibilities:

• Responsibilities include resolving production batch abends and failures for service delivery assurance.
• Incident management - logging, prioritizing and resolving incidents and track them against various SLAs.
• Problem management - resolving recurring incidents permanently, performing break fixes and implementing preventative action items.
• Change Management - submitting change requests, documenting impact and benefits, obtaining approval by a change control board and managing the implementation.
• Code and test application batch schedules during the test stage for production readiness.
• Setup and define test environments and regions for the applications development group for testing.
• Update procedures and guidelines and other technical documentations.
• Provide assistance and technical support to Development team and Business users.

Environment: IBM ES/90XX, COBOL II, COBOL 370, DB2/SQL, QMF, SPUFI, MVS/JCL, VSAM, TSO/ISPF, XPEDITER, FILEAID, CHANGEMAN, CA-7, CCMENU, CLIST

Confidential, Phoenix, Arizona

Migration/Conversion Analyst / QA Tester

Responsibilities:

• Responsibilities include the creation and maintenance of the UNIX test environments.
• Convert mainframe components (Programs/JCL/Procs/data) to UNIX standard code.
• Review and fix programs and other components to comply with formatting issues.
• Development of test data, test plans and other test documentations.
• Coordinate the execution of jobs during all phases of testing and test verifications.
• Maintain testing schedules and issues / defects logs.
• Resolve environmental and other logistical testing issues.
• Handle communications related to testing schedules and events.
• Assume project leader duties and responsibilities in the interim.

Environment: UNIX, Solaris O/S, Sunray, Unikix, Mainframe Batch Management/Transaction Processing, Micro-Focus COBOL, DM-Express, and other UNIX utilities.

Confidential, Phoenix, Arizona

Development and Production Support

Responsibilities:

• Responsibilities include reviewing and promoting components to production prior to implementation.
• Code and test application batch schedules during the test stage for production readiness.
• Setup and define test environments and regions for the applications development group for testing.
• Monitor production batch reporting and on-line process.
• Enforce compliance with the change management approval process.
• Update procedures and guidelines and other technical documentations.
• Provide assistance and technical support to Development team and production support.
• Coordinate and facilitate Implementation planning meetings with all affected parties involved.

Environment: IBM ES/90XX, COBOL II, COBOL 370, DB2/SQL, QMF, SPUFI, MVS/JCL, VSAM, TSO/ISPF, XPEDITER, FILEAID, CHANGEMAN, INFOMAN/JOBTRAC, CLIST

Confidential, Phoenix, Arizona

Change Management Analyst

Responsibilities:

• Responsibilities include coding and testing application schedules for production.
• Maintain testing schedules and issues / defects logs.
• Resolve environmental and other logistical testing issues.
• Handle communications related to testing schedules and events.
• Evaluate, approve or deny requests for deviations from the change process.
• Conduct meetings where all affected parties are notified regarding their changes.
• Review application team components (source code - batch/onlines, JCL, etc.) prior to implementation.
• Provide technical support to Development team and production support.
• Attend implementation planning meetings and walkthroughs for script reviews.

Environment: IBM ES/90XX, COBOL II, COBOL 370, DB2/SQL, MVS/JCL, VSAM, TSO/ISPF, CHANGEMAN, INFOMAN/JOBTRAC, CLIST, TPX SUPERSESSION

Confidential, Phoenix, Arizona

Senior Programmer / Analyst

Responsibilities:

• Responsibilities include performing systems analysis, design, development, enhancements/maintenance, testing and implementation of various batch and DB2 programs.
• Participated in the full development life cycle from analysis to post implementation.
• Provide technical assistance to Jr. Programmers, Production Support, Business Analysts, Testing team, and other users as necessary.
• Supported in the development, maintenance and enhancement of the global-card network systems through ten releases which interfaces with multiple financial captures around the globe.
• Accomplishments include the infrastructure release of GNS (Global Network Services), TEU (Transaction Exchange Utility), and FINCAP (Financial Capture) systems.

Environment: IBM ES/90XX, COBOL II, COBOL 370, DB2/SQL, QMF, SPUFI, MVS/JCL, VSAM, TSO/ISPF, XPEDITER, FILEAID, ABENDAID, CHANGEMAN, REXX, CLIST, Method/1

Confidential, Ahwatukee, Arizona

Programmer / Analyst

Responsibilities:

• Worked as an application programmer/analyst performing systems analysis, development, enhancements, testing, and implementation of various batch and DB2 programs.
• Participated in the full development life cycle from analysis to post implementation.
• Provides technical support and assistance to the testers and the implementation team.
• Maintained and enhanced a billing system which consist of Life, Fire, Auto, Commercial businesses and various insurance interface programs.
• Accomplishments include the development of Client Systems Interface (CSI), and Mass Marketing Reporting (MMR).

Environment: IBM 3090, IBM S390, COBOL II, DB2/SQL, QMF, SPUFI, MVS/JCL, VSAM, TSO/ISPF, XPEDITER, FILEAID, ABENDAID, ENDEAVOR, REXX, CLIST, CICS (Light), YOURDON