SUMMARY:

• Certified Blue Prism Accredited Developer.
• 2 years of Experience on Designing and Developing RPA applications.
• 7 years of Professional Experience on Solution Architecture, Design, Development and Implementation of Applications in Mainframe Technologies.
• Passionate about Delivering Robust and Scalable Robotic Process Automation Solutions.
• Extensive Experience in designing and developing applications in PMSC system using COBOL, JCL, CICS, Rexx and VSAM. Experienced in handling Production Support system.
• Experienced in in Developing applications using R, Python and GNU Octave Languages.
• Worked at client location in USA for 6 years.
• Proven track record of Leading Cross Application IT projects Successfully.

TECHNICAL SKILLS:

Operating Systems: z/OS, Windows

Automation Tools: Blue Prism, WinAutomation

Primary Languages: VB.NET, COBOL, JCL, Rexx

Tools: & Utilities - Mainframes: TSO, ISPF, Changeman, Intertest, File-Aid, Sync-Sort, ComprexIBM Debug Tool, Mercury Quality Center, Unicenter Service, CICS Explore, IBM File Manager, Control-M, RDz, TMON

Domain Knowledge: Insurance

PROFESSIONAL EXPERIENCE:

Confidential

Technical Designer & Implementer

Technologies used: Blue Prism, IE, MS Outlook and Excel

Responsibilities:

• Used Surface Automation Technique in implementing the solution.
• Developed the solution according to the Confidential prism best practices including developing multiple Business objects to ensure concurrent development can be achieved, using Smart Wait stages, ensuring Business logic is not handled in Object Layer but is incorporated in Process Layer, Exception Handling techniques, use of Global variables, Environment Variables, Appropriate naming convention in the elements of Application Modeler, using sub pages for ensuring readability etc.
• Developed the logic to handle Dynamic Screen changes in the web application.
• Used Active Accessibility mode (using Global Send Keys) to update information in the webportal.
• Built the right relationships across all levels of the client to ensure roadblocks to RPA adoption are addressed.
• Chart and Implemented customer RPA journey from an existing Initial Implementation to a Robust Scalable Model.
• Took ownership of technology related aspects of RPA implementation as part of client solutions.
• Collaborated among various Functional Teams, Analysts, Enterprise Architecture team and Governance to ensure alignment of the solution with the long-term approach for the Business.
• Developed and Documented Configuration Best Practices and Contributed to team training and professional development efforts.
• Created high level architectural specifications, ensuring feasibility, functionality, and integration with existing systems.
• Oversee various responsibilities of project initiatives until the project is delivered and deployed successfully.
• Provided continuous advice to RPA developers and Project Manager during project delivery.
• Integrated Robotic Process Automation (RPA) into existing business processes and business applications.
• Used Agile Methodology in implementing the solutions.
• Lead the Design and development of reusable components/frameworks which are then be applied to accelerate the development lifecycle.

Confidential

Technical Designer & Implementer

Technologies used: Blue Prism, Mainframes, MS Outlook and Excel

Responsibilities:

• Implemented Work Queues in the solution.
• Included Confidential prism best practices of developing a robust solution which would handle exceptions, using Stop Decision, Using Session Variables, Retry Loops, handling Concurrent Exceptions, Tagging the work queue elements appropriately, using Standard Confidential Prism Templates for documentation
• Represented Robotics at Change Management, ITSM and Technical Forum Meetings to Monitor Cross Team Impacts, Clarify Queries and Manage Risk.
• Set, Maintain and Ensure the adherence to Automation Good Practices within Robotics Center of Excellence (CoE).
• Lead Production trouble shooting and managed Robotics CoE response to incidents.
• Participated in interviews, meetings and workshops with Client team to understand the Requirements and prepared Initial Process Analysis (IPA) and Process Definition Document (PDD).
• Captured the Functional Requirements in Functional Requirement Questionnaire (FRQ).
• Developed Solution Design Document (SDD) that that included considerations for Performance, Scalability, Availability and Maintainability by implementing Confidential Prism recommended best practices.
• Provided direction and inputs on developing Process Design Instruction (PDI) and Object Design Instruction (ODI) to offshore team.
• Created test procedures and scenarios that covered end-to-end testing for Unit Testing and Unit Integration testing.
• Conducted weekly Solution sessions to review and provided recommendations to the Process and Objects being developed. Always made sure that Confidential Prism recommended best practices are followed stringently when developing the solution.
• Designed and guided development team to develop reusable components/frameworks which are then be applied to accelerate the development lifecycle.
• Hold weekly project update meeting on the status of the technical implementation of the project.
• Managed Automation Deliveries - Demand, Capacity, Planning, Work Allocation, Schedule and Quality.
• Gave Coaching and Mentoring less experienced team members.

Confidential

Technical Designer & Implementer

Technologies used: Blue Prism, EasyVista, EverBridge, MS Excel, MS

Responsibilities:

• Conceptualized the Use Case, Developed the PoC, Proposed the solution, Designed and Implemented the solution in Production.
• Lead the effort to design, build and configure applications, acting as the primary point of contact. Worked in Agile Environment for delivering the solution.
• Developed Re-usable and Scalable solution that was easily expanded to other groups in the projects.
• Ensured that the RPA project is delivered in accordance with the defined approach and framework, including taking lead on ensuring Quality Feasibility Assessments and Business Reviews.
• Created Administrator Instructions, Developer Document Activity Diagrams and map Processes and Data Flow.
• Proposed the solution to other accounts and gave technical direction to implement the solution according to their needs.

Confidential

Technical Designer & Implementer

Technologies used: Blue Prism, Confidential, MS Excel, MS Outlook

Responsibilities:

• Interacted with various teams to identify the use cases suitable for Automation, Selected and Implemented these two uses cases in Production.
• Prepared the required documentation including Solution Design Document (SDD) and Functional Requirement Document (FRQ), reviewed and approved Process Design Instruction (PDI) and Object Design Instruction (ODI) Documents.
• Included Confidential Prism recommended best practices in Exception Handling, Process and Object Development, Naming Conventions in Developing Application Modeler, implementing Wait Stages in appropriate places, providing proper documentation in the Process description etc.
• Implemented the solution in production, provided the support for the bot after implementation and gave transition of the bot maintenance to support team.

Confidential

Technical Designer & Implementer

Technology used: COBOL, JCL, CICS

Responsibilities:

• Understood the capabilities and limitations of the current policy processing system and prepared the design which lessened the maintenance effort required in future.
• Preparing estimates for the tasks involved in the project along with the timelines and dependencies needed to implement them.
• Devised training sessions for new team members in the project to enable them work on their tasks effectively.
• Established a robust tasks and timelines method which gave a clear picture of all the tasks involved in the project, their dependencies, persons responsible for every task and the progress of each task. This ensured that the project's health can be monitored on weekly basis.
• Motivated the team members by designing a project name and poster.
• Drafted a robust unit and unit integration test plan to cover all the scenarios that could cause major issues. This was very well appreciated by the Project Manager.
• Devised "Parallel Testing" method that reduced the overall testing effort by 40% and increased the number of test scenarios tested.

Confidential

Technical Designer & Implementer

Technology used: COBOL, JCL, CICS

Responsibilities:

• Working with business sponsor to understand requirements and then develop system and technical designs.
• Ensure code is maintainable, scalable, built for ease of use, and performs optimally.
• Providing estimates and feasibility of features. Work with project managers to plan projects and coordinate development activities.
• Responsible for deployment and delivery to meet budget, scope and timeline goals.
• Undertake and lead production stability initiatives to stabilize environments
• Interact with Infrastructure, Release Management, Change Management, QA, DBA and other Application Teams.
• Prioritize issues raised and resolve it accordingly.
• Create Deployment Unit consisting build (an executable collection of components), documents (end-user support material and release notes) and installation artifacts.
• Preparing Delivery definition / Release Note / Production turn-over Note documents.

Confidential

Technical Designer & Implementer

Technology used: COBOL, JCL, CICS

Responsibilities:

• Worked closely with the development teams at onshore and offshore to lead them to compliant system built in line with client expectations.
• Consulted and interacted with client’s senior IT stakeholders to ensure the solution fits their needs.
• Implemented appropriate tools and processes to automate repeated tasks.
• Provided regular management reports to senior management team regarding Incidents, Changes and requests.
• Lead and mentored technical teams.
• Monitored system performance and worked with performance engineering and capacity teams.