PROFILE SUMMARY

• Dynamic IT professional with over 9.5 years of experience in Supply chain and Retail domain.
• Over 5.5 years of expertise in implementing Sterling OMS and customizing the product for major US and UK retailers.
• Experienced in leading small teams of developers to perform the solution delivery in terms of estimation, design and code reviews and follow ups to meet estimated timelines.
• Strong experience in Consulting Skills & Interacting effectively with stakeholders, technical teams, and all levels of the organization
• Requirements gathering and Feasibility analysis of requirements in the product
• High level and detailed design of the solution with mock - ups and proof of concepts.
• Implementing the customization with a team of developers by mentoring them on best practices, performing design/code reviews.
• Supporting QA team in all phases of testing right from functional through system integration testing and user acceptance testing.
• Providing go-live and production support by managing escalations and coordinating with various stakeholders.

TECHNICAL SKILLS:

Product Implementation and Customization: Confidential Sterling Selling and Fulfilment Suite (OMS) v8.5, v9.2, v9.3, v9.5, Sterling Call Center (Web COM)

Operating Systems: Win 9x, Windows XP, Windows 7

Databases: Oracle 10g, 11i, DB2

Database client: Toad, Squirrel, SQL Developer

Languages & Tools: Core Java,SQL, XML, XSLT, Unix, JavaScript, HTML, JSP, XML, Eclipse, Confluence, JIRA, Splunk, ServiceNow

Version Control System: TortoiseSVN, GIT

App Server: WebSphere Server, Weblogic Server, JBoss Server, WebSphere MQ

PROFESSIONAL HISTORY:

Confidential, Seattle, WA

Sterling OMS Senior Developer

Responsibilities:

• Working in Agile model: daily scrum, stand-up board and short sprints.
• Working on POS Modernization project by integrating with the new POS system. Involved in requirement gathering, Design and Development of the project.
• Worked on Design and development of Gift Card Modernization by Integration with Sterling OMS.
• Production support activities, Defect fixing and on call rotation.
• Performed Weblogic patching on all lower environments and Production servers.
• Involved in Release planning, Build and Deployment activities using Jenkins and ControlM jobs.
• Involved in discussion with Business Analysts, Product teams and third party vendors for new features, production and post deployment issues.

Technology: Sterling OMS 9.5, SQL, UNIX, XML, Java, XSLT, ServiceNow, Confluence, Jenkins, Jmeter, GIT

Confidential, Minneapolis, MN

OMS Application Support Lead

Responsibilities:

• Triaging issues and working directly with the client resources and product teams to prioritize issues, root cause analysis, resolution of incident tickets and business requests.
• Monitoring the application and batch, communicating with clients/ stakeholders, and preparing application/portfolio for holiday readiness.
• Involved in discussion with Business Analysts, Product teams and third party vendors for production and post deployment issues
• POC/Design reviews with OMS Development team/Architects and transitioning the design changes to support team.

Technology: Sterling OMS 9.4, SQL, UNIX, XML, Core Java, Eclipse, XSLT, ServiceNow, JBOSS, Splunk

Confidential, Baton Rouge, LA

Sterling OMS Senior Developer

Responsibilities:

• Defect analysis and bug fixing during the UAT cycle and preparing for Go-Live.
• Daily status call with client’s technical team on critical defects and blockers for Go-Live.
• Developed services and custom tables for helping the Cognos team in their reporting requirement.
• Help resolve issues in lower environments and supporting QA team in testing.

Technology: Sterling OMS 9.5, SQL, UNIX, XML, Core Java, Eclipse, XSLT, JIRA, Weblogic, JBOSS

Confidential, Cincinnati, OH

Sterling OMS Developer

Responsibilities:

• Worked in Agile model: daily scrum, stand-up board and short sprints
• Worked with Business Analysts to capture the correct business requirement and create detailed design specifications.
• Developed and worked independently on the following modules in the project:
• Order Creation and modification
• Order Monitoring and Exception Handling
• Purging Activities
• Email Integration with Exact Target
• Home Delivery Enhancements
• Minor enhancements for Web COM
• Performing production release activities.
• Help resolve issues in lower environments and supporting QA team in testing.
• Performance tuning and Review of sterling solution for performance concerns.

Technology: Sterling OMS 9.3, SQL, UNIX, Jmeter, XML, Core Java, Eclipse, XSLT, JIT, JIRA, WebSphere, JBOSS

Confidential

Sterling OMS Developer

Responsibilities:

• Involved in various asset creations on different modules on sterling oms like Implementation of Purge, Alert and Monitoring, User Exits, Extending Transactions, writing Custom Services, Inventory Synchronization, Sourcing and Scheduling.
• Technical document analysis, Product design and development of tools like UI based ‘Impact Analysis Tool’ which is used to analyse if the change in any of the component, will affect the existing solution.
• Conducted sessions on Sterling deployment, CDT, RTAM, Participant and Process Modelling
• Provided Sterling training and guidance to new members in the team
• Worked on Sterling OMS Project estimations and Proposals for one of the US based retailer

Technology: Sterling OMS 9.2 and 9.3, SQL, XML, JSP

Confidential

Technology Analyst

Responsibilities:

• Worked extensively in the development of Order Taking and Sourcing and Scheduling module independently.
• Key Participant in the Integration, Build and Development activities while managing and coordinating with the offshore team.
• High level and detailed design of the solution with mock-ups and proof of concepts
• System Testing - End to End System and Integration Testing of the Order Fulfilment Module
• SOM installation and configuration to enable the OOB features to Capture and fulfil the order.
• Coordinate and communicate with Onsite team
• Providing Estimations and reviewing design enhancements.
• Implementing User Exits, Transactions, Monitoring Rules, Custom Services, and Dynamic Conditions etc.

Technology: Confidential Sterling OMS 9.2, WebLogic Server, Oracle 11g, JAVA, XML, XSL

Confidential

Technology Analyst

Responsibilities:

• Worked on Incident resolution and L3 support activities
• Exception Reprocessing and Monitoring of agents and Queues and Purging activities.
• Analysis of defects and unit testing
• Played the role of configuration controller and involved in auditing process.
• Coordinating with Onshore team on issues Involved in OMS Release.
• Performing quick POC’s, presenting results
• Responsible for offshore deliverables

Technology: Confidential Sterling OMS 8.5, WebLogic Server, Oracle 11g, XML

Confidential

Software Developer

Responsibilities:

• Creation of technical and functional design of interfaces.
• Defect fixing of SIT and User Acceptance testing UAT.
• Coordinate and communicate with Onsite team
• Involved in initial project setup and configuration.
• Prepared project plans and Estimations to understand and fulfil business needs.
• Participated in all phases of project development life cycle from initiation to completion.
• Provided technical assistance in decision making process for development of software solutions.

Technology: Confidential DataStage, Oracle

Confidential

Software Developer

Responsibilities:

• Technical Design, coding and testing of interfaces.
• Creation of Test data for unit testing using database login tool Toad.
• Wrote test cases to calculate the distance between the warehouse and the delivery site.
• Worked from inception of the project and possess a strong understanding of System development life cycle.
• Interacted with the onsite coordinators for gathering requirements for the project.
• Prepared daily/weekly/monthly status and circulated to the team.
• Handled daily client interactions, Test status and Weekly Test Team Meetings.
• Coordinate and communicate with Onsite team

Technology: Confidential DataStage, Oracle