Senior System Engineer Resume
Charlotte, NC
PROFESSIONAL SUMMARY:
- 10+ Years of experience in IT Industry as Delivery Lead, Technical Architect, Release Analyst, middleware support and Solution Architecting based on business demand (AWS/Dotnet/TFS/Windows/IIS/Citrix/SolarWinds/SCOM/SharePoint/AppDynamics)
- Good experience on Team Management and ITSM Ticket management tools (Remedy tool)
- Change, Configuration, Release & Build Management and Administration using Team Foundation Server TFS 2010/2013 , VSS, Team Site and Guard rail
- Experience in Automated Build & Deployment using Team Site to deploy in to Stage, QA and Dev Environments.
- Good experience on ITIL Framework on Incident Management, Change Management, Release Management and Configuration Management and Coordination work on change approvals
- Good experience in supporting Missions Critical Trading, Financial applications.
- Worked in integrating TFS with Visual Studio 2005 & 2008
- Experience as a Project Administrator for the Branching , Merging , and Access allocation to Users.
- Good experience on Middleware Administration (IIS Web servers, Apache Tomcat) experience in Installing, deploying, configuring, and troubleshooting runtime issues on IIS web server 8.0/7.5/7.0/6.0 , windows servers and SQL servers.
- Expertise in supporting DMZ environment
- Expertise in supporting Internet and Intranet Websites
- Expertise in Application Performance Monitoring Tools, Lead the Application Performance monitoring solutions roll out on SCOM 2012 APM and SolarWinds.
- Expertise on troubleshooting Web Applications related issues and performing the root cause analysis.
- Debugging application code (Java, DotNet) issues and work with developers to resolve the issues
- Expertise in performance monitoring tools SolarWinds, SCOM 2012, SCOM APM(Application Performance Monitoring), Opnet and Dynatrace tools
- Experience working in fast - paced, deadline-oriented environments.
- Solid background in technical support, capacity planning, and security
- Good experience on Microsoft Windows 2003/2008/2008 R2 / 2012 Servers and experience supporting mission critical applications which are hosted on Windows Environments ( 2003/2008/2008 /R2/2012).
- Installation, Configuration and Deploy SharePoint 2010
- Highly expertise in troubleshooting the application issues using Debug Diag, Windbg, SCOM, SQL server profiler and Idera tools
- Expertise in designing the enterprise Application and Infrastructure monitoring solutions
- Strong communication abilities, with history of providing on-site support to wide range of clients.
- Expertise on coordinating with in house application Developers, Functional Support, Business users and Application Vendor in resolving the mission critical issues.
- Experience in configuring SQL server and good experience in configuring SQL server for disaster recovery scenarios
- Installed and Configured Secured certificates (VeriSign and Equifax) in web servers and enabled secured (https) transactions
- Working experience on F5 switch
- Implementing and Managing Network Load Balancing and windows load balancing in a Web Farm environment.
- Good experience in debugging ASP.NET and IIS issues.
- Good experience configuring WCF web services and debugging WCF web service issues
- Installed and configured multiple Websites in IIS using different techniques and enable the web service extensions.
- Good experience on making recommendations on products, services, standards, long term Solution and attending meetings on strategic planning including setting standards and direction for long term solution
- Working with Development teams, application architects on application design and performance tuning.
- Good experience on ensuring ongoing high-quality service delivery for production, test, development, Disaster Recovery environments.
- Good Experience on Onsite/Offshore Transition and Team Building activities.
- Experience in designing Proxy bypass and Proxy Pinhole for external communications.
- Part of TechM Competency interview panel to interview candidates for multiple positions for the projects in USA.
- Experience working in fast-paced, deadline-oriented environments.
- Solid background in technical support, capacity planning, and security
TECHNICAL SKILLS:
WEB/APP Servers: IIS 7.5/7.0/6.0, SharePoint 2010/2007
Virtualization: HyperV, Virtual: PC, VM Ware ESX.
Operating Systems: Windows 2003/2008/2008 R2 and 2012 servers
Languages: C#,T-SQL, MS DOS, ASP .NET
Databases: SQL SERVER 2012, 2008R2, 2008 & 2005
Load Balancers: F5 Big IP
Monitoring And Troubleshooting tools: SCOM, Solarwinds, Opnet, Procmon, Netmon, App Dynamics and SCOM 2012 APM, Fiiddler, Windbg, Debugdiagnostics
.NET Frameworks: .Net Framework 4.0/3.5/3.0
Version Control: TFS 2010,TFS2013, UTS, RDS, ITSM
Project Tools: Microsoft Project
Integration: Microsoft BizTalk Server 2009
PROFESSIONAL EXPERIENCE:
Confidential, Charlotte, NC
Senior System Engineer
Responsibilities:
- Responsible designing Dotnet application integrated solutions, configuring and deploying web applications on IIS servers and also configuring database servers on windows 2003/2008/2008 R2
- Application Performance monitoring group lead. Analyzing the application performance issues and providing the root cause analysis report to the business owners and technical support team Lead.
- Coordinating with vendor on application patching and deploying code changes.
- Application performance monitoring solution lead worked on Rollout SCOM 2012 APM and SolarWinds solutions.
- Responsible for configuring IIS security and windows firewall rules
- Installed and configured SSL certificates to ensure web site security
- Configured host headers to configure multiple web sites on same IP and Port
- Handled Active Directories to manage ACL’s for domains, sites and users
- Handled security, performance, and tuning issues on Web servers to optimize performance
- Install, configure and maintain servers for Web applications like ASP, ASP.NET, and HTML on IIS 6.0/7.0/7.5 on Windows Servers 2003/2008/2008 R2.
- Configure and maintain application pools and assigned them to various web applications on IIS 6.0/7.0/7.5
- Manage properties for the web applications such as performance, home directory, directory security, custom errors and http headers.
- Configuring properties for the application pools like Performance, health, identity and recycling
- Install and configure Secure Socket Layers to ensure web site security and to secure communication between client and server.
- Responsible for troubleshooting production issues for various IIS user authentication and server issues.
- Have experience in cluster failover and load balancer failover
- Have experience using fiddler, network monitor, port query, putty, NS Lookup tools
- Apply authentication and authorization properties for the web applications to maintain security of the web application.
- Working on gathering and analyzing various logs such as application logs, system logs, security logs using event viewer, log parser tools
- Performed various network security issues using various tools like network monitor, NS Lookup etc.
- Implemented and maintained backup and maintenance procedures to ensure reliability and coverage
- Configured SQL - Database connectivity parameters in the web.config and by using ODBC settings.
- Providing the Knowledge sharing sessions to new team members.
Environment: IIS 6.0/7.0/7.5, TFS, windows server 2003/2008/2008 R2, TFS 2010, 2013 .NET Frame work, SCOM 2012, F5 BigIP, SQL server 2008&R2
Confidential, Richmond, VA
Technical Architect
Responsibilities:
- Responsible designing Dotnet application integrated solutions, configuring and deploying web applications on IIS servers and also configuring database servers on windows 2003/2008/2008 R2
- Application Performance monitoring group lead. Analyzing the application performance issues and providing the root cause analysis report to the business owners and technical support team Lead.
- Providing SCOM L3 Support
- Providing SolarWinds Support
- APM tools installation, Configuration and maintenance
- Office 365 large file sharing administration
- Coordinating with vendor on application patching and deploying code changes.
- Creating TFS Team Project, Setting TFS Permissions, Checking-In Code, creating a Build Definition, producing a New Build, creating a Test Environment, Running Tests, Publishing Test Results, Viewing TFS Reports, and Generating TFS Reports.
- Consolidated all Team Projects into from TFS 2008 to TFS 2010 Project Collections.
- Setup various Team Projects into different Team Project Collections in TFS 2010
- Configured TFS 2010 Environment along with SharePoint Services, Reporting Services
- Customized TFS 2010 Work Item Templates and Workflow (Transitions Matrix) of the Work Items
- Provided 'Manual', 'Continuous Integration', 'Gated Check-in' and 'Schedule' builds (along with the option to force builds on that schedule even if no changes occurred since the last build)
- Created Builds and deployed builds to different environments based on requests
- Provided Build Scripts for Database Projects to Deploy DB and populate Test data in DB for various environments
- Performed and deployed Builds for various Environments like QA, Integration, UAT and Productions Environments.
- Trained developers to get familiar on TFS 2010 Work Items, Queue New Builds, and Work Spaces with Visual Studio 2010.
- Assisted Developers during coding, debugging and Build issues.
- Part of CAB Team to discuss on Releases Management and Change Management.
- Application performance monitoring solution lead worked on Rollout SCOM 2012 APM and SolarWinds solutions.
- Responsible for configuring IIS security and windows firewall rules
- Installed and configured SSL certificates to ensure web site security
- Configured host headers to configure multiple web sites on same IP and Port
- Handled Active Directories to manage ACL’s for domains, sites and users
- Handled security, performance, and tuning issues on Web servers to optimize performance
- Install, configure and maintain servers for Web applications like ASP, ASP.NET, and HTML on IIS 6.0/7.0/7.5 on Windows Servers 2003/2008/2008 R2.
- Configure and maintain application pools and assigned them to various web applications on IIS 6.0/7.0/7.5
- Manage properties for the web applications such as performance, home directory, directory security, custom errors and http headers.
- Configuring properties for the application pools like Performance, health, identity and recycling
- Install and configure Secure Socket Layers to ensure web site security and to secure communication between client and server.
- Responsible for troubleshooting production issues for various IIS user authentication and server issues.
- Have experience in cluster failover and load balancer failover
- Have experience using fiddler, network monitor, port query, putty, NS Lookup tools
- Apply authentication and authorization properties for the web applications to maintain security of the web application.
- Working on gathering and analyzing various logs such as application logs, system logs, security logs using event viewer, log parser tools
- Performed various network security issues using various tools like network monitor, NS Lookup etc.
- Implemented and maintained backup and maintenance procedures to ensure reliability and coverage
- Configured SQL - Database connectivity parameters in the web.config and by using ODBC settings.
- Experience in Capacity planning, Performance Tuning, Disaster Recovery, troubleshooting, backup and restore procedures
- Providing the Knowledge sharing sessions to new team members.
- Shortlisting and interviewing the profiles for new positions.
Environment: IIS 6.0/7.0/7.5, TFS, windows server 2003/2008/2008 R2, TFS 2010, 2013 .NET Frame work, SCOM 2012, F5 BigIP, SQL server 2008&R2
Confidential, Houston, TX
Systems Lead
Responsibilities:
- Responsible for configuring and deploying web applications on IIS servers and configuring database servers on windows 2003/2008/2008 R2
- Application Performance monitoring group lead. Analyzing the application performance issues and providing the root cause analysis report to the business owners and technical support team Lead.
- Coordinating with vendor on application patching and deploying code changes.
- Creating TFS Team Project, Setting TFS Permissions, Checking-In Code, creating a Build Definition, producing a New Build, creating a Test Environment, Running Tests, Publishing Test Results, Viewing TFS Reports, and Generating TFS Reports.
- Consolidated all Team Projects into from TFS 2008 to TFS 2010 Project Collections.
- Setup various Team Projects into different Team Project Collections in TFS 2010
- Configured TFS 2010 Environment along with SharePoint Services, Reporting Services
- Customized TFS 2010 Work Item Templates and Workflow (Transitions Matrix) of the Work Items
- Provided 'Manual', 'Continuous Integration', 'Gated Check-in' and 'Schedule' builds (along with the option to force builds on that schedule even if no changes occurred since the last build)
- Created Builds and deployed builds to different environments based on requests
- Provided Build Scripts for Database Projects to Deploy DB and populate Test data in DB for various environments
- Performed and deployed Builds for various Environments like QA, Integration, UAT and Productions Environments.
- Trained developers to get familiar on TFS 2010 Work Items, Queue New Builds, and Work Spaces with Visual Studio 2010.
- Assisted Developers during coding, debugging and Build issues.
- Part of CAB Team to discuss on Releases Management and Change Management.
- Application performance monitoring solution lead worked on Rollout SCOM 2012 APM and SolarWinds solutions.
- Responsible for configuring IIS security and windows firewall rules
- Installed and configured SSL certificates to ensure web site security
- Configured host headers to configure multiple web sites on same IP and Port
- Handled Active Directories to manage ACL’s for domains, sites and users
- Handled security, performance, and tuning issues on Web servers to optimize performance
- Install, configure and maintain servers for Web applications like ASP, ASP.NET, and HTML on IIS 6.0/7.0/7.5 on Windows Servers 2003/2008/2008 R2.
- Configure and maintain application pools and assigned them to various web applications on IIS 6.0/7.0/7.5
- Manage properties for the web applications such as performance, home directory, directory security, custom errors and http headers.
- Configuring properties for the application pools like Performance, health, identity and recycling
- Install and configure Secure Socket Layers to ensure web site security and to secure communication between client and server.
- Responsible for troubleshooting production issues for various IIS user authentication and server issues.
- Have experience in cluster failover and load balancer failover
- Have experience using fiddler, network monitor, port query, putty, NS Lookup tools
- Apply authentication and authorization properties for the web applications to maintain security of the web application.
- Working on gathering and analyzing various logs such as application logs, system logs, security logs using event viewer, log parser tools
- Performed various network security issues using various tools like network monitor, NS Lookup etc
- Implemented and maintained backup and maintenance procedures to ensure reliability and coverage
- Configured SQL - Database connectivity parameters in the web.config and by using ODBC settings.
- Experience in Capacity planning, Performance Tuning, Disaster Recovery, troubleshooting, backup and restore procedures
- Providing the Knowledge sharing sessions to new team members.
- Shortlisting and interviewing the profiles for new positions.
Environment: IIS 6.0/7.0/7.5, TFS, windows server 2003/2008/2008 R2, TFS 2010, 2013 .NET Frame work, SCOM 2012, F5 BigIP, SQL server 2008&R2
Confidential
Senior System Officer
Responsibilities:
- Installed, upgraded, configured, compiled, support of various .NET applications on windows 2003, 2008 R2 machines for Prod, QA, staging and on development
- Installed different versions of .Net Framework on several windows server in both production and PPE environments.
- Deployed the ASP.NET and Web applications in IIS from the server and from different shared location to the target servers.
- Experience with SQL Server 2008R2/2008 DDL/DML Triggers, Database Mirroring, Migration and Upgrading
- Experience in implementing different types of Replication models like Snapshot, Merge and Transactional in SQL Server 2008/2008 R2
- Good experience in resolving blocking and Deadlock Issues by using SQL commands
- Assisted other teams in stress-testing applications, locating bottlenecks, and recommending possible solutions.
- Troubleshoot day to day issues associated with IIS, SQL servers
- Configured ASP.net applications in IIS 7.0 on win 2008 servers in a clustered and Load Balanced Web Farm environment to achieve reliability.
- Monitoring Event viewer, SQL Error logs and Log File Viewer for Software and hardware related errors.
- Configuring multiple external and internal sites in IIS 7.0 /6.0 on windows 2008/2003 servers.
- Created and Configured Virtual Directories Using IIS Manger to support new additional applications located in different place to the existing Web Sites.
- Monitored Network Load Balancer using NLB Manager to create a cluster or to add a new server into the cluster.
- Requested & Installed SSL certificates for the websites, to ensure a secured communication between the client and the server.
- Maintained Lab environments for testing server applications prior to production pushes or changes.
- Debugged IIS issues like memory leakage, security issues, and IIS logs.
- Used PERFMON, PROCMON, tools for trouble shooting and to improve the Performance and High Availability of the web applications.
- Involved in optimization of various IIS and .Net applications on different windows servers.
- Configured TCP/IP, DNS, WINS entries in windows, proxy in IIS 6.0.
Environment: IIS 7.0/6.0, WIN2003/WIN2008, SSL, VMware ESX, MSDOS, .NET, SQL Server 2005/2008, Cisco Load Balancer, Remedy (ticket Management)., SCOM, VMware, SQL, Active Directory