Application Analyst Resume

SUMMARY:

Information scientist and data analyst experienced in software support and development.

CORE PROFICIENCIES:

PROFESSIONAL EXPERIENCE:

Application Analyst

Confidential

Responsibilities:

Led a six - person team to create a centralized repository for contacts and on-boarding information for the production support group.
Carried out an initial assessment to determine that such a repository would collectively save the work group 5,000 hours annually.
Met over the course of three months to track project progress, supporting Lean Six Sigma training for team members.
Identified potential improvements to implement for a suite of product control applications.
Collaborated with international development and infrastructure teams to in corporate these improvements into the release schedule for the production environment, resulting in improved application functionality for end users and the elimination of repetitive manual tasks for the production support team.

Founder

Confidential

Responsibilities:

Creatively integrated domain knowledge from archaeology and information science to address a market demand in the realm of Cultural Resource Management. Performed extensive requirements gathering and wireframing for the development of a tablet application for use by archaeological field technicians, leading to a successful prototype.
Based on a requirements assessment, selected outside vendors for hardware provisioning and software development, meeting budget and time constraints, and providing a working finished product within six months.
Within a year, secured several small and medium-sized Cultural Resource Management firms as clients, demonstrated effective usefulness of the product in the field, and established a positive revenue stream.

Web and Technology Manager

Confidential

Responsibilities:

Grew the Institute's web presence, integrating multiple platforms to develop content and functionality for over 10 distinct sites, including sites for three different annual, international conferences with registration and abstract submission functionality, sites for research project knowledge dissemination, and sites for online coursework.
Administered a contact database and newsletter mailing list, producing optimized, monthly HTML-formatted emails.
Improved the quality of the database by enriching data and eliminating duplicates.
Doubled contact count to over 20,000 contacts, using OCR, scripting techniques, and online form integration to recruit subscribers.
Utilized multiple analytics platforms to assess subscriber interaction and refine newsletter design.
Maintained and expanded hardware and software inventory for the Institute.
Provided end user support for hardware and software issues, A/V resources, and teleconferencing for all faculty, staff, and students.

Research Assistant

Confidential

Responsibilities:

Digitized, organized, cataloged, and backed-up a collection of over 25,000 digital and physical images.
Constructed an organizational system and tagging ontology to create a searchable gallery to support the Graduate School's print and digital publications.
Integrated HTML, CSS, JavaScript, PHP, and SQL skills to identify and resolve functional issues with the Confidential Footprints web application.
Modified the application to improve performance and usability and expanded its functionality to provide faceted views of Confidential alumni across the breadth of Confidential 's graduate programs.

IT Intern

Confidential

Responsibilities:

Leveraged a range of technology skills to support the business needs of a small, non-profit organization promoting environmental responsibility.
Managed the organization's website, CRM contacts, and email broadcasts, including the celebrity-backed campaign.
Eliminated CRM database duplicates and improved the quantity and quality of CRM contacts.