Senior UX Designer Resume Sunnyvale - Hire IT People

SUMMARY:

Internationally experienced Product Designer with more than 15 years insight into user - centered design and proven ability to deliver customer-driven designs that meet and exceed business needs.Real-life design leadership skills in crafting solutions with Agile technical teams, influencing business stakeholders and mentoring younger designers.

KEY STRENGTHS:

Coming up with radically simple solutions for highly complex enterprise software task flows.
Directing user experience work through design sprints, concepts and principles.
Creating hi-fi and lo-fi interactive prototypes, wireframes and user flows.
Interviewing users for actionable research findings.
Working with Agile cross-functional teams, preferably with a Lean UX approach.

FURTHER SKILLS:

Design in an Agile environment, including Lean UX.
Mentoring other designers, collaborating with Product, Marketing and Technology specialists.
Authoring and giving training for designers.
Showing and explaining designs to designers, developers and business stakeholders.
Interviewing users, facilitating think-aloud user testing in person and remotely.
Interpreting quantitative and qualitative research results, and applying the findings to designs
Incorporating heuristics, cognitive psychology, existing metrics and best practices into the user experience

TECHNOLOGY SKILLS:

Sketch, Invision, Omnigraffle, Axure, Visio, Adobe Creative Suite, Microsoft Office
HTML, CSS, content management systems, file versioning iOS and MacOS devices

RELEVANT PROFESSIONAL EXPERIENCE:

Confidential, Sunnyvale

Senior UX Designer

Responsibilities:

Led design on financial advisor tools, including Salesforce and in-house developed software:
Social Security advisor tool. The tool increased NPS from 0 to +30.
Live events scheduling tool that reduced time spent on task by 50-75%, while improving data purity.
Created and taught design principles for mediated customer experiences to other designers, product managers and developers.
Designed consumer-focused web apps and marketing interactions:
An investment scorecard that breaks down complex financial information for lay people.
Conducted user research internally and externally, facilitated and unfacilitated, in person and remotely.

Confidential, San Jose

Senior UX Designer

Responsibilities:

Created user journeys and wireframes for highly interactive legal compliance projects on a global scale.
Raised pass rate from 30% to 70% for British due-diligence interaction.
Designed, maintained and wrote over 60 patterns and 20 guidelines used on Confidential .com.
Mentored designers in better use of design patterns, raising conversion and improving customer experiences.

Confidential, San Jose

Lead UX Designer

Responsibilities:

Architected user flows and wireframes for a Salesforce B2B price quoting application.

Confidential, San Jose

UX Designer

Responsibilities:

Designed user flows and wireframes for seller onboarding and check-out on Confidential classifieds.

Confidential

Senior Information Architect

Responsibilities:

Created sitemaps and wireframes for Confidential consumer-facing sites in the Middle East.
Designed in Arabic, English and both.

Confidential

User Experience Architect

Responsibilities:

Designed functionality and interactions for a consumer self-service site for the Confidential 's largest insurance company.

Confidential

User Experience Specialist

Responsibilities:

Worked with internal stakeholders and external vendors to design and develop the many digital assets of Confidential and the Post Office, with over 50 million visits per month.
Conducted expert reviews and designed improved experiences for all 2,000 pages.
Coded HTML, JSP and CSS.
Hired and managed support staff.

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Senior Ux Designer Resume

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