Web Development Support Resume

OBJECTIVE

A career as Software programmer with a progressive IT company where I can use my technical, interpersonal skills & my professional work experience as my contribution towards growth of the company.

Work Experience

Confidential,Mumbai.
o Designation: Senior Associate.
o Duration: July 2007 – June 2009.
Confidential,Udhana, Surat.

o Designation: Software Programmer.
o Duration: May 2010 – Dec 2010

Confidential,Surat.
Designation: Executive.
Duration: Dec 2010 – April 2011.

IT Skills

Languages / Application / Technologies:
VB.Net, C#, Asp.Net, Crystal Reports, JavaScript, Ajax, HTML, DHTML,C, C++, Java.
Servers:
IIS 6.0 (Project deployment, xml configuration etc.).
Database:
Sql Server (2000, - 05), MS Access.
Testing:
Unit Testing.
Operating Systems:
Windows XP, Windows 2000.

ACADEMIC CREDENTIALS

Bachelor in Computer Engineering

Work Experience Details

Confidential,Mumbai.

Web Development Support: Developing Web Applications while interacting with the Senior Management and Team Leaders in process for different clients (Dell, British Telecom) taking requirements from them and building web tools based on process requirements.

Environment: .Net Framework 2.0, Asp.Net, C#, Asp.Net Web Matrix, Sql Server 2000.

· Primary job function involves programming web applications, testing, administrating database and project deadlines met.
· Ensured technical problems faced by implementation team are resolved.
· Gave significant contributions to over 4 different projects.
· Best Pragati Award, web based project for process improvement.

MIS Executive: Handling reports from clients (Dell and British Telecom) and presenting it to the Senior Management for review in Excel. Making graphs, formulas and macros in excel for efficient data handling.

Environment: MS Excel, MS Word, MS Power Point.

· Develop a macro which would collect details from many 6 – 10 different files on intranet at different locations and fill the data in excel sheet in almost 100 fields.

Technical Support Representative: Taking inbound calls for clients Dell. Giving resolutions to the customer issues which could be either related to the hardware i.e. laptops/portables for Dell and it\'s parts and accessories or software i.e. issues related with windows (browser, registry, etc.) or the client applications (antivirus, system recovery tools, office suite, etc.)

Environment: Windows XP, Windows Vista, Client Tools.

Given the certificate for best in customer satisfaction and accurate logging of calls.

Confidential,Udhana.

Software Development: Working on ERP system. Developing Windows Forms while interacting with the senior persons, taking requirements from them and making forms or updating. Also maintaining the Sql Server Database.

Environment: .Net Framework 2.0, VB Net, C#, Sql Server 2005.

· Primary job function involves programming windows forms, testing and administrating database.
· Ensured technical problems faced by implementation team are resolved.
· Also assisst in maintaining Reports through Crystal Report Tool.

Confidential,Surat.

Executive: Monitoring applications made in JSP, PHP, PERL and OS Linux and Windows. Executing queries on different databases like Oracle, MySql and Sql Server and giving the required data to different departments in company. Generating and Building reports of the performance and several other company parameters.

Environment: PHP, Perl, JSP, Linux and Windows, Sql Server, MySql and Oracle.

Generating data through queries on different database server Oracle, MySql and Sql Server.
Making sure that Jobs on Sql Server and Processes on Linux runs till completion and data generated goes to the desire destination mainly through email.
Looking after an application name “Monitoring System” which has above 40 indicators which when turn red has to dealt on priority. Process which goes red has to monitored first and issue has to be resolved on hand till the process becomes normal.

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