Lead User Experience Architect Resume
Austin, TX
SUMMARY:
- 10+yrs experience designing and conducting usability testing of user interface applications across multiple platforms including SharePoint applications
- Gather and analyze user problems / needs and solve them through user - centered design (UCD) methodology, lean UX, and design thinking and solutioning
- Gather requirements and create information architecture artifacts like use cases, journey maps, personas, contextual inquiry, interactive designs, low and high fidelity prototypes, wireframes, cognitive walk-through
- Design and develop research and usability tests like surveys, interviews, card-sorting, remote/in-person moderated/unmoderated testing, eye-tracking, A/B testing
- Create test cases and test scripts for usability testing
- Create responsive wireframes and prototypes
TECHNICAL SKILLS:
Languages: HTML5, XML, CSS3, Javascript & Bootstrap (knowledge)
Applications: MS Office, Photoshop, Illustrator, Fireworks, Flash, Dreamweaver, Axure, Balsamiq, Omingraffle, Visio, Sharepoint, Jira, Morae, Validately
Research: Interviews, Surveys, Prototyping (low fidelity to high fidelity), Card sorting, Personas, Storyboards, Wireframes, Process flows, Heuristic evaluations, Use case scenarios, Formative & Summative usability testing
PROFESSIONAL EXPERIENCE:
Lead User Experience Architect
Confidential, Austin, TX
Responsibilities:
- Create responsive site with mobile first approach
- Create user-centric taxonomies based on personas, web analytics, research, user testing
- C reate personas, heuristics, sitemaps, user journey flows, use case scenarios, responsive high and low fidelity interactive wireframes and prototypes, usability test plans and test cases
- Analyze statistics and understand online funnel and conversion reports to identify opportunities to improve user experience and conversion
- Conduct user testing using tools like Tobii eye tracker and Morae, along with online tests and surveys for quick user feedback
- Work with business and technical teams spread in different continents throughout the project, create test plans, work on UAT
- Agile/Scrum environment
Tools: / languages used - Axure, Photoshop, Jira, Confluence, UXpin, Illustrator, InVision, Validately, HTML5, CSS3, SVN
User Experience Lead
Confidential, Chicago, IL
Responsibilities:
- Worked with business partners understanding the requirements and created user flows, site maps, navigation flows for the application
- Created high level conceptual designs suitable for mobile as well as desktop and performed usability test on them
- Conducted user testing and User Acceptance Testing (UAT)
- Presented test results from A/B testing to the team and modified the designs accordingly
- Created detailed wireframes, mock-ups, task flows and documented screen specifications for each screen
- Worked with test team to write the test cases
- Created personas, use case scenarios, user flows, mockups, and updated the user interface specification documents based on design requirements
- Performed heuristic evaluation to existing design
- Collaborated and partnered with various team members in an attempt to ensure intended designs remain intact
Tools: used - Fireworks, Dreamweaver, Visio, Photoshop, Illustrator, Axure, Excel. iRise
UI Designer
Confidential
Responsibilities:
- Applied UX design process from start to finish to ensure a consistent experience across all products to design web and mobile applications
- Conducted user analysis, task analysis, and competitive analysis
- Performed user acceptance testing (UAT) testing and usability testing
- Collaborated with product management and marketing to analyze user and business requirements
- Conducted user research to understand user needs and requirements and to validate design decisions
- Designed iPhone applications using Apple guidelines