Content Manager Resume AZ - Hire IT People

SUMMARY:

I’m a telecommuter south of Phoenix, AZ with over 20 years of technical writing experience.
As a former .NET developer, I also have experience developing web apps, APIs, and custom software.
My salary or hourly rate is negotiable.
I’m looking for a remote - only position with no travel, preferably in the Mountain/Pacific/Central time zones.
Develop and document APIs utilizing .NET, Node JS, Postman, and Swagger
Lead writer for New Employee, CrashPlan and Windows 10 topics at Confidential
Digital Media/Instructional Video creation with Confidential
Experienced blogger with knowledge of webmaster tools and SEO optimization
Full Stack Developer (Graphics, HTML/CSS/Javascript/JQuery, .NET, and SQL expert)
Project Manager and Test Plan Administrator for large scale data migrations and backfills
Subject matter expert in Windows 10, CrashPlan, Finance, Mortgage, FOREX and Stock Trading, State/Government Procurement, HR online assessment testing and Taleo integration, and Real Estate
I built this app to showcase my API development and documentation skills.
I wrote it in Visual Studio Code using Node JS and Express, and documented it using Swagger.
I’m also familiar with Swagger Inspector, ReadyAPI, and other SmartBear tools.

EXPERIENCE:

Confidential, AZ

Content Manager

Responsibilities:

Met with Product Owners and SMEs to determine documentation requirements and priorities Installed, utilized, and troubleshot custom
Confidential integrations at an expert level Ran through test and use cases to document various procedures
Wrote, edited, and organized technical documents in an Agile SDLC environment
Ensured that all topics conformed to the Confidential style guide and accessibility considerations
Customized topics by location and language
Conducted peer reviews and edits for topics written by other team members
Monitored and responded to feedback from communities, Slack channels, and usability reports
Wrote content and storyboards for Windows 10 training videos and oversaw video creation
Optimized and improved screenshots/designed new images
Worked on various platforms including Mac, Linux, and Windows 10

Confidential, AZ

Project Management * Test Plans * User Guides * API & Web Development

Responsibilities:

Met with owners and research associates to determine requirements for new features
Developed business requirements for client facing presentations
Created detailed project plans outlining the entire SDLC for new features
Developed test plans unique to various clients and custom web app features
Developed internal user guides and training materials for an admin site that stores client settings and billing information
Implemented an interactive training program that utilized Articulate and PowerPoint
Developed and enhanced web apps using JavaScript, jQuery, Ajax & JSON, Web Services, Web API, Angular, SQL, and dynamic PDF reports

Confidential, AZ

HTML & Graphic Designer

Responsibilities:

This was an exciting one year contract with Confidential “R” Us to create an eCommerce portal (AspDotNetStorefront) that allows customers to send personalized ecards.
I also created a back-end Order Vault for store admins (.NET Front-end, API, and SQL).

Confidential, MD

Senior .NET Developer

Responsibilities:

I was responsible for designing and documenting an in-house CRM app that tracks a customer’s loan application process (similar to Point and Encompass).
I also oversaw the work of our graphic designers and assisted the owners with print materials, charity events, and online campaigns.