Scrum Master Resume
Austin, TX
SUMMARY:
A people oriented technical leader with 16+ years experience in the finance sector, online retail, eCommerce, digital media space for web, TV and mobile experiences in various industries. Accomplished as a scrum master, product owner, web producer and independent iOS developer practicing in a SAFe environment. Experienced with customer requirements, UX best practices, coaching, planning, executing and managing relationships between business and delivery teams.
PROFESSIONAL EXPERIENCE:
Scrum Master
Confidential Austin, TX
- Organized workshops as team building activities to develop agile skills to departments
- Worked with leadership to advocate best practices on tools and processes
- Facilitated requirements and technical discussions while documenting specifications on Confluence
- Acted as JIRA Admin and trained various members on how to use the tool for their respective role
- Conducted ceremonies in daily scrums, grooming, planning and retrospectives for multiple teams
- Mended a sour relationship between business and delivery team to build a COE service model
Scrum Master
Confidential New York, NY
- Facilitated reoccurring meetings between the business and technical leads
- Participated in SAFe practices under the program level to co - ordinate release activities
- Managed resourcing budget, project scope and project timelines with 2 different vendors
- Analyzed and discussed requirements to vet validity of projects with program management
- Coordinated with lead engineers to determine scalability of solutions to propagate to sibling brands
- Mitigated issues and sheltered team from impediments and scope creep by managing stakeholders
- Reviewed and triaged bugs as a routine to maintain a constant flow of relevant work to teams
- Worked with QA team to develop test scripts and test automation plans
- Fostered scrum teams by empowering their voice and building a strong sense of we can do culture
- Worked closely with JIRA admin to improve internal processes that reflected in the tool
- Scrum Master for 3 different teams who were 70% remote
Owner / Scrum Master
Confidential, Mountain View, CA
- Facilitated scrum ceremonies and solutions meetings with cross functional teams for 2 scrum teams
- Analyzed, researched and documented 100s of templates to migrate from Team Site to Adobe CQ5
- Assisted in planning/analyzing Test and Target data to determine project’s direction for development
- Coached developers, probed them with questions to solve both business and technical issues
- Managed burndown charts, tracked team’s velocity, planned capacity and sprint/releases
- Performed reviews of product backlog, requirements, design, code and test scripts
- Contributed with management team in centralizing a center of excellences for scrum teams
- Promoted continuous improvements to help team’s productivity
- Wrote user stories, defined acceptance criterias, and triaged them for 3 scrum teams
- Reviewed PBIs, release plans and worked with program manager developing road maps
- Lead and facilitated discussions between business and technical teams to refine rules
- Managed prioritization of product backlog for grooming and sprint planning of multiple teams
Operations Manager
Confidential, Mountain View, CA
- Managed a global team of 16 web producers and an external vendor of 11 developers
- Took initiative as a SME to resolve workflow bugs as a result of user interaction on Teamsite
- In took Marketing requirements interpreting them into technical tasks for teams on Quickbase
- Maintained deployment timelines and tracked milestones against schedule
- Liaison between business and technical teams defining requirements and goals of projects
- Maintained various budgets for the team including resources, travel and operational activities
- Trained, lead discussions and documented solutions for areas of improvements
Sr Web Producer
Confidential, Cupertino, CA
- Worked closely with analytics team to evaluate Test and Target plans and possible solutions
- Implemented Site Catalyst and Google Analytics tagging solutions to webpages
- Coded A/B and multivariate tests, and worked with analytics team to analyze test results
- Diagnosed performance issue and planned tests to improve conversion rate on landing pages
- Developed strategies with SEO manager to improve organic search results on global scale
- Lead global team of web developers providing technical direction and strategies on product launches
- Managed localization of content, maintaining consistency of messaging for global sites
Web Developer
Confidential
- Managed Teamsite frontend template development for over 100+ websites owned by Rogers
- Built strong relationships with over a dozen stakeholders managing and prioritizing requests
- Worked closely with stakeholders defining technical requirements for website enhancements
- Lead and implemented analytics strategy with analytics team for new fore coming websites
