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Sr Mulesoft Infrastructure Engineer Resume


  • Dynamic, detail oriented, hands - on technology leader with experience shaping innovative strategies while guiding development, security, integration, QA and support solutions for enterprise systems. I am adept at directing internal and remote resources to deliver quality service 24x7x365 with an emphasis on automation in a DevOps culture.


Atlassian Tools: Confluence, Jira, Trello

Automation: Ansible, Kickstart, Cron, Bash

Application Servers: Weblogic, Websphere, Jboss, Tomcat

Change Management Tools: Service Now, Remedy, Kibana, Jira, IPcenter

MuleSoft Products: iPaaS, MuleESB, Anypoint Platform, MMC, Runtime Manager, API Manager, Studio

DevOps: Ansible, Postman, SoapUI, Jenkins, Puppet, Git, MuleSoft

Platforms: Technical Support on PaaS, IaaS, AaaS, iPaaS, SaaS platforms

Cloud: AWS, Cloud Computing, EC2, S3, ELB, IAM, RDS, Route 53, AutoScaling, VPC, Cloudwatch

Monitoring Tools: Nagios, NewRelic, Patrol, Amazon CloudWatch, MoogSoft, Anypoint Monitoring


Sr MuleSoft Infrastructure Engineer


  • Work as a Sr Mulesoft Solutions Engineer where involved in API gateway services migration project in which all the gateway services were migrated from HASBRO to Mulesoft API Manager
  • Strong experience in Mule ESB Administration area with strong Application server management (WebSphere/Jboss/Tomcat)
  • Troubleshoot iPaaS issues, working with debuggers, flow analyzers and configuration tools
  • Experience in Mule Clustering, Load Balancing & MuleSoft MMC
  • Strong Unix scripting knowledge with automation tools including puppet and Ansible
  • Hands on Experience with API architecture, design, build, and deployment
  • Provide engineering and Operation support and able to produce documentation on delivered services
  • Work in cloud computing (iPaaS/SaaS) including on-premise Infrastructure
  • Expertise in gateway and integration technologies (file, API, SOAP and RESTFUL Web Services, Web Service Security)
  • Strong understanding of service-oriented architecture (SOA)
  • Knowledge of basic Database skills for writing MySQL scripts
  • Expert Knowledge of EAI /SOA Design Patterns and Best Practices
  • Highly involved in Problem solving /analytical thinking while working with the middleware team and DBAs regarding the database issues and code deployments
  • Manage workload, multiple priorities, and conflicts with customers/employees/managers, as applicable
  • Experience in deploying/managing Mule flows to CloudHub
  • Highly experienced in Mule 3 & 4, by creating POCs environments such as Snow Integration, Healthcare Application integration, better utilization of Enterprise DBMW and other solutions

Unix Supervisor


  • Managed Unix staff and operations to ensure performance delivery to a diverse array of clients
  • Fostered streamlined and effective communication between departments, vendors, staff, and clients
  • Leveraged experiences both prior and present as a Sr. Systems Engineer and Technical Account Lead to assist in training and development of Junior Admins
  • Developed, created and led autonomic and cognitive solutions for fortune 100 clients
  • Managed 2nd and 3rd Shift Linux engineers for continuous 24x7 coverage of multiple technical verticals
  • Guided engineers through an agile pipeline to ensure proper automation development for our clients on an ongoing basis
  • Worked with HR and Managers to recruit and retain hardworking and dedicated engineers
  • Built Checks using new MIBs and OIDs to provide monitoring via Nagios for Riverbeds , BigIP , XtremIO , VMWare , and other technologies
  • Mentored, trained and guided L0 - L3 engineers to constantly grow their skill sets and careers
  • Managed large cloud environments for fortune 100 companies, including openstack , Tomcat , PostgreSQL , F5 Load balancers , checkpoint , MuleESB , gemfire server clusters
  • Responsible for Service Delivery in Operations , Automation , and Thought Leadership for Midwest clients
  • Primary KPI’s are MTTRespond , MTTResolve , QoS and, most importantly, DPMO for all work completed
  • Managed work in multiple development platforms, IPcenter , Atlassian products - JIRA / Confluence
  • Stayed on top of all events , incidents , and requests/change management during assigned shifts
  • Dedicated to bringing clarity to grey areas of support and processes
  • Govern the collaboration between the engineering and automation development teams
  • Created new escalation standard and procedures increasing support efficiency
  • Lead the proactive research and development of Linux/Unix -based services and products
  • Worked with business analysts and other business partners to present quality reporting
  • Ensured the teams compliance with client Service Level Agreements and other KPI's

Linux/Unix Engineer


  • Provided L2 level support to large and mixed Unix/Linux/Solaris environments
  • Maintained documentation and SOPs for my clients and automated daily incidents
  • Displayed outstanding interpersonal, verbal and written skills, along with customer service skills
  • Demonstrated ability to own projects, proactively driving them to completion within timelines
  • Installed and configured Linux hosts (generally, but not limited to, Redhat, Scientific Linux)
  • Created, deployed, managed virtual hosts using VMware
  • Deployed, configured, managed multiple Java applications, Apache and Tomcat installations
  • Troubleshooted performance issues within the application, web and database tiers
  • Used knowledge of open source/existing software to adapt solution
  • Examined my clients' metrics to improve SLAs, QoS, MTTR
  • Utilized automation tools like Puppet, Chef and CFEngine and Automated common tasks using Bash
  • Served as the first level of escalation for issues in the Confidential Linux environment

Linux Admin


  • Performed Day-to-day Linux Administration tasks, checking tickets, making sure Infrastructure is running, responding to tickets, etc.
  • Deployed, Administered and Maintained VMware ESXi Infrastructure, vSphere and VCenter
  • Created and managed Virtual Machines in VMware VCenter based on requests from different teams and tasks
  • Configured and Maintained Network Services like DNS, DHCP, NIS, LDAP, NFS, Samba, vsFTP, NTP, Sendmail, HTTP/s, xinetd etc.
  • Working experience writing automation scripts using bash and shell
  • Created automated Kickstart environment for RHEL standard builds for WEB, APP and DB servers
  • Worked with system, network, security, and storage engineering teams to prepare and configure new servers for the environment

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