SUMMARY:

• Dynamic, detail oriented, hands - on technology leader with experience shaping innovative strategies while guiding development, security, integration, QA and support solutions for enterprise systems. I am adept at directing internal and remote resources to deliver quality service 24x7x365 with an emphasis on automation in a DevOps culture.

TECHNICAL SKILLS

Atlassian Tools: Confluence, Jira, Trello

Automation: Ansible, Kickstart, Cron, Bash

Application Servers: Weblogic, Websphere, Jboss, Tomcat

Change Management Tools: Service Now, Remedy, Kibana, Jira, IPcenter

MuleSoft Products: iPaaS, MuleESB, Anypoint Platform, MMC, Runtime Manager, API Manager, Studio

DevOps: Ansible, Postman, SoapUI, Jenkins, Puppet, Git, MuleSoft

Platforms: Technical Support on PaaS, IaaS, AaaS, iPaaS, SaaS platforms

Cloud: AWS, Cloud Computing, EC2, S3, ELB, IAM, RDS, Route 53, AutoScaling, VPC, Cloudwatch

Monitoring Tools: Nagios, NewRelic, Patrol, Amazon CloudWatch, MoogSoft, Anypoint Monitoring

PROFESSIONAL EXPERIENCE:

Sr MuleSoft Infrastructure Engineer

Confidential

• Work as a Sr Mulesoft Solutions Engineer where involved in API gateway services migration project in which all the gateway services were migrated from HASBRO to Mulesoft API Manager
• Strong experience in Mule ESB Administration area with strong Application server management (WebSphere/Jboss/Tomcat)
• Troubleshoot iPaaS issues, working with debuggers, flow analyzers and configuration tools
• Experience in Mule Clustering, Load Balancing & MuleSoft MMC
• Strong Unix scripting knowledge with automation tools including puppet and Ansible
• Hands on Experience with API architecture, design, build, and deployment
• Provide engineering and Operation support and able to produce documentation on delivered services
• Work in cloud computing (iPaaS/SaaS) including on-premise Infrastructure
• Expertise in gateway and integration technologies (file, API, SOAP and RESTFUL Web Services, Web Service Security)
• Strong understanding of service-oriented architecture (SOA)
• Knowledge of basic Database skills for writing MySQL scripts
• Expert Knowledge of EAI /SOA Design Patterns and Best Practices
• Highly involved in Problem solving /analytical thinking while working with the middleware team and DBAs regarding the database issues and code deployments
• Manage workload, multiple priorities, and conflicts with customers/employees/managers, as applicable
• Experience in deploying/managing Mule flows to CloudHub
• Highly experienced in Mule 3 & 4, by creating POCs environments such as Snow Integration, Healthcare Application integration, better utilization of Enterprise DBMW and other solutions

Unix Supervisor

Confidential

• Managed Unix staff and operations to ensure performance delivery to a diverse array of clients
• Fostered streamlined and effective communication between departments, vendors, staff, and clients
• Leveraged experiences both prior and present as a Sr. Systems Engineer and Technical Account Lead to assist in training and development of Junior Admins
• Developed, created and led autonomic and cognitive solutions for fortune 100 clients
• Managed 2nd and 3rd Shift Linux engineers for continuous 24x7 coverage of multiple technical verticals
• Guided engineers through an agile pipeline to ensure proper automation development for our clients on an ongoing basis
• Worked with HR and Managers to recruit and retain hardworking and dedicated engineers
• Built Checks using new MIBs and OIDs to provide monitoring via Nagios for Riverbeds , BigIP , XtremIO , VMWare , and other technologies
• Mentored, trained and guided L0 - L3 engineers to constantly grow their skill sets and careers
• Managed large cloud environments for fortune 100 companies, including openstack , Tomcat , PostgreSQL , F5 Load balancers , checkpoint , MuleESB , gemfire server clusters
• Responsible for Service Delivery in Operations , Automation , and Thought Leadership for Midwest clients
• Primary KPI’s are MTTRespond , MTTResolve , QoS and, most importantly, DPMO for all work completed
• Managed work in multiple development platforms, IPcenter , Atlassian products - JIRA / Confluence
• Stayed on top of all events , incidents , and requests/change management during assigned shifts
• Dedicated to bringing clarity to grey areas of support and processes
• Govern the collaboration between the engineering and automation development teams
• Created new escalation standard and procedures increasing support efficiency
• Lead the proactive research and development of Linux/Unix -based services and products
• Worked with business analysts and other business partners to present quality reporting
• Ensured the teams compliance with client Service Level Agreements and other KPI's

Linux/Unix Engineer

Confidential

• Provided L2 level support to large and mixed Unix/Linux/Solaris environments
• Maintained documentation and SOPs for my clients and automated daily incidents
• Displayed outstanding interpersonal, verbal and written skills, along with customer service skills
• Demonstrated ability to own projects, proactively driving them to completion within timelines
• Installed and configured Linux hosts (generally, but not limited to, Redhat, Scientific Linux)
• Created, deployed, managed virtual hosts using VMware
• Deployed, configured, managed multiple Java applications, Apache and Tomcat installations
• Troubleshooted performance issues within the application, web and database tiers
• Used knowledge of open source/existing software to adapt solution
• Examined my clients' metrics to improve SLAs, QoS, MTTR
• Utilized automation tools like Puppet, Chef and CFEngine and Automated common tasks using Bash
• Served as the first level of escalation for issues in the Confidential Linux environment

Linux Admin

Confidential

• Performed Day-to-day Linux Administration tasks, checking tickets, making sure Infrastructure is running, responding to tickets, etc.
• Deployed, Administered and Maintained VMware ESXi Infrastructure, vSphere and VCenter
• Created and managed Virtual Machines in VMware VCenter based on requests from different teams and tasks
• Configured and Maintained Network Services like DNS, DHCP, NIS, LDAP, NFS, Samba, vsFTP, NTP, Sendmail, HTTP/s, xinetd etc.
• Working experience writing automation scripts using bash and shell
• Created automated Kickstart environment for RHEL standard builds for WEB, APP and DB servers
• Worked with system, network, security, and storage engineering teams to prepare and configure new servers for the environment