Manager, Web, Technology And Information Management Services Resume
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US
SUMMARY:
- Seasoned Web Developer/Designer with 10+ years of experience in website design/development and supporting business needs and requirements gathering.
- Proficient in using PHP, HTML/HTML5, CSS/CSS3, JavaScript, MySQL, WordPress, and Adobe suite products.
- Strong knowledge of the inner - workings and methodology of WordPress, careful use of plugins and WP themes.
- Strong ability to write HTML, CSS, PHP from scratch.
- Strong ability to develop a WordPress theme from scratch.
- Excellent experience with a variety of CMS platforms (Wordpress, Drupal, Dotnetnuke) and with standardizing deployment practices.
- Experience in WordPress and PHP security vulnerabilities.
- Good Familiarity with Bootstrap and other web grid systems.
- Extensive experience with Adobe suite products such as Photoshop, Illustrator and Dreamweaver.
- Experience in working independently and has strong ability to manage own projects with little supervision.
- Proven background in large-scale enterprise application implementations.
- Superior communication, analytical, and interpersonal skills.
TECHNICAL SKILLS:
- YourMembership
- netForum
- Higher Logic - Administration
- Maintenance and Migration.
- HTML/HTML5
- PHP
- CSS/CSS3
- ASP.net
- Google Analytics
- Google Tag Manager
- SEO
- JavaScript
- MySQL
- SQL Server
- Dotnetnuke
- Wordpress
- Drupal
- Adobe Creative Suite
- Salesforce Administration
- Microsoft Office Suite 2010 - 2016
- Coldfusion
- Database Creation and Maintenance
- ERP Implementation
- Active Directory Support and Setup
- Microsoft Exchange Server
- VMWare
- Office 365
- VOIP Configurations
- Various stages of web development: coding
- testing and deployment
- All aspects of IT Technical Support: Retrieving and Resetting Passwords
- Resolving Printer Issues
- installation and resolution of software
- Technical Writing
- Document Analysis
- Standard Operating Procedures
- analysis and retrieval of website analytics.
PROFESSIONAL EXPERIENCE:
Confidential, US
Manager, Web, Technology and Information Management Services
Responsibilities:
- Developing AMS/CMS and website requirements documentation
- Identifying needed functionality unique to clients and users
- Partnering with client staff and boards of directors to support and elevate technology and web solutions
- Working with the design department to determine user workflow and user interface functionality between association management software (AMS) and client websites.
- Working with staff to document business rules needed
- Devising specific training programs for employees
- Consulting and advising clients on AMS selection and use
- Manage web domains and hosting for all client-managed websites
- Managing multiple projects for clients including custom web programming projects utilizing outside resources
- Researching and recommending technology solutions that are needed by clients
- Manage outside Technology Vendors
- Responsible for maintaining all IT services for a staff of 90 people.
- Manage all aspects of the information technology move from Virginia to Washington DC, including but not limited to; securing AV and Cabling, and VOIP Vendors, physically moving and installing equipment.
Confidential, Stafford, VA
Web Designer/ Developer
Responsibilities:
- Responsible for all aspects of website design and development using Wordpress, hard coding in PHP and HTML.
- Accountable for writing and editing content, designing web page layouts, and determining technical requirements.
- Creating backup files, successfully upload files to the web server via ftp.
- Design and develop new conceptual designs for banner ads and email blasts.
- Understand best practice marketing processes and align technology solutions to optimize those processes across the business.
- Keep current with the latest technologies and advise management on their implications for the organization.
- Support marketing team with insights on key metrics, analysis and interpretation of trends from data utilizing Google Analytics.
- Ensure Marketing technology products meet Security and legal requirements, such as 508 compliance.
- Propose and implement system enhancements that will improve the performance and reliability of systems, website usability and functionality.
- Collaborate with Digital Marketing Director on all SEM programs.
- Provides technical support, information and assistance to end users for software use; troubleshoots and/or resolves problems; explains departmental policies to department managers and end users.
Confidential, Culpeper, VA
Web Developer/ Business Analyst
Responsibilities:
- Maintains internet and intranet websites; manages website content; scans and formats images for websites; assists with the creation of databases and web applications that interact with databases.
- Enhances the functionality of the website, integration of intranet, and manages specific projects related to the website.
- Coordinates various projects involving software development, modification, or implementation;
- Coordinates, plans and executes vendor software and database system upgrades/patches at the direction of the software vendor.
- Evaluates new systems and new software: assists with procurement of application software packages; researches and evaluates market for best of breed, assists with the development of requests for proposal and bid packages; evaluates bids and makes recommendations for vendor selection, examining breadth and depth of the vendor's product line as well as financial stability and customer satisfaction to determine long range appropriateness.
- Develop strategies for integration, conversion, and customization of new software into business processes.
- Develops new software: determines users' needs and requirements; design system and schedule for software development.
- Develops a variety of technical documentation including workflow, entity relationship diagrams, system specifications, user manuals, or other documents.
- Develops and analyzes business process flows to improve efficiency of employees.
- Maintains a working knowledge of a variety of computer programming languages, operating systems, databases and software programs associated with work activities.
- Installs and implements new systems exercising change management skills to assist users in the transition.
- Assists in the preparation of procedural documentation on use of system and application software; and with in-house training sessions.
- Performs advanced technical work assisting departments and management with the use of information technology and through the appropriate application of technology improves operational efficiencies.
- Analyzing needs; assisting in the design, development and testing computer systems and programs; preparing proper program documentation and application related documentation; providing technical support; training users.
- Researches and gathers information to evaluate new and existing software and hardware technologies which could help improve user efficiencies.
- Performs deployment and installation of application upgrades: trains or coordinates the training for users on new application features; tests the upgrade; tests and modifies custom programs.
- Acts as liaison between vendors and user departments.
Confidential, Culpeper, VA
Web Developer/ Software Coordinator
Responsibilities:
- Designs, develops and implements Internet, Intranet and Extranet web services, e-government services, and online services/web applications.
- Performs ongoing maintenance and enhancement of web operations; develops and maintains database/website integration; maintains documentation of County websites.
- Establishes standards and contingency plans for web operations and applications.
- Reviews County websites to ensure compliance with handicapped accessibility guidelines.
- Works and trains other department personnel and agencies to design, implement, and maintain their portions of County websites.
- Assist in the design, development and implementation of software programs for County departments and agencies.
- Installs, configures and upgrades software and programs.
- Updates applications.
- Performs ongoing maintenance.
- Trains other department personnel and agency in using software.
- Develops training curricula and delivers training to end-users.
- Evaluates software for potential acquisition by the County and makes purchasing recommendations.
- Identifies new processes and alternatives to resolve problems or improve/enhance software operations.
- Performs backups and ensures user accessibility to the sites.
- Monitors site traffic and helps scale site capacity to meet traffic demands.
- Provides technical support, information and assistance to end users for software use; troubleshoots and/or resolves problems; explains departmental policies to department managers and end users; assists other technology staff with resolution of problems.
- Attends various meetings, serves on committees, and/or makes speeches or presentations as needed.
- Makes site visits to various locations to provide computer support.
- Maintains an awareness of new products, technologies, trends, and advances in the profession
Confidential, Fauquier County, VA
Substitute Bus Aide
Responsibilities:
- Assists Special Education children on and off buses, securing wheelchairs, infant seats, and seatbelts, monitoring children during transport.
- Ensures that all driving situations are safe for the Bus Driver and the children.
- Duty location is in the rear of the bus unless tending to a passenger.
- Reports any issues to the Transportation Manager.
Confidential, Gainesville, VA
Marketing Designer/Coordinator
Responsibilities:
- Designed and created marketing materials for the company using Confidential and Adobe Photoshop 8.0.
- Created and maintained invoicing and budget database for the company.
- Wrote and edited Business Plan.
Confidential, Alexandria, VA
Programmer Analyst/ Web Developer
Responsibilities:
- Assisted in retrieving requirements information and detailed design documents from the client including but not limited to technical requirements and design elements.
- Implemented requirements information into documentation form using Microsoft Word 2003 and created project schedules in Microsoft Project 2003.
- Accountable for ensuring that deliverables were following the project life cycle process, including creating business plans, design ideas for the product, implementing the design ideas to the client and ongoing operations of the project in accordance with the project schedule.
- Designing and developing front-end and back-end websites pertaining to the specific needs of the client utilizing, Microsoft Active Server Pages, JavaScript, VBScript, Macromedia Flash MX, ColdFusion MX, Macromedia Dreamweaver MX, Adobe Photoshop 7.0, and Confidential .
- Created and made use of databases such as SQL Server 2000, and Microsoft Access.