SUMMARY:

• Over 11 Years of experience in Software Development, core expertise lies in Confidential & Web Application Implementations, Development, Data Migrations, Deployment, Production support and Testing
• Highly Proficient with Sales Cloud, Service Cloud, Force.com, Web Service, Chatter, Call Center, Community Portal, Knowledge One, and App - exchange on Sales force.
• Confidential Lightning Experience
• Knowledge Base & Case Management Implementation
• Experience in SFDC development in implementing Apex classes, Test classes, Triggers, Visual Force pages, Standard Controllers, Force.com IDE, SOSL, SOQL.
• Extensive experience on Debug Apex scripts using Debug Logs and System Log Console to catch exceptions and execute Governor Limits.
• Competent in Confidential .com - Import wizard, Apex Data Loader, Excel Connector, Vlookup and ther integration tools to perform DML operation using CSV files.
• Expertise in Confidential .com platform by designing the required entities like custom objects, creating the relationships/junction objects like Master-Child, lookups, Entity Relationship data model, Roll-up summary, Pages, Classes, S-controls and Interfaces.
• Integrated using SOAP based web services by generating the necessary stubs from the WSDL files for extracting the data.
• In-depth experience with business CRM processes like Lead Management, Pipeline management, Case and Account Management, Forecasting and Campaign Management.
• Proficient in Data Integration and ETL TOOLS from Traditional Applications to Sales Force Using REST/SOAP API, Cast Iron, Informatica on Demand.
• Complete knowledge of Apttus CPQ
• Proficiency in working with Confidential .com sandbox and production environments, also with eclipse IDE Force.com, ANT migration tool Plug-in for writing Business logic in Apex programming language.
• End to end process flow with Docusign (send with Docusign button)
• Worked with exceptional handling and displaying custom error messages for effective end user interactive experience using visual force pages.
• Highly motivated team player with Excellent communication organizational and analytical skills

TECHNICAL SKILLS:

Confidential .com: Apex Language, Apex Trigger, Apex Scheduler, Batch Apex, Apex Class & Apex, Visualforce (Page, Component & Controllers).

Force.com tools: Apex Data Loader, ETL Data Extraction, Force.com Apex Explorer, Force.com Migration Tool, Force.com Excel Connector and Force.com Eclipse IDE Plug-in.

Mobile App Development: Phonegap, Confidential SDK, Ionic Framework, Confidential 1

Custom Integration: Outbound Messages, Workflow & Approvals, Field updates, Reports, Custom Objects, Custom Settings, Custom Labels and Tabs, Account Management, Contact Management, Email Services, AppExchange Package & Custom Application and Sandbox Data Loading

ETL Tool: Informatica Power Center & Web Methods EAI

Operating System: Windows NT and Windows XP, Linux

Database: Oracle 8i/9i, MS SQL Server

Web: JSP, HTML, DHTML, JavaScript and XML

Agile Tool: Rally, Jira

Communication Tool: Skype for Business, Slack

PROFESSIONAL EXPERIENCE:

Confidential, San Francisco, CA

Sr Developer

• V2MOM Lightning App Development with features available in all Classic, LEX & S1
• Feedback Lightning App Development
• Worked on various Confidential .com features using latest Confidential Lightning Design System
• Effective using of Git for version controlling and GUS Board for issue tracking. Maintain, create and manage user accounts, profiles and security.
• Responsible for mid-level professional support for the implementation, management, and evaluation of all phases of the Confidential .com (SFDC) system
• Configure, maintain, develop and support the Confidential .com application.
• Worked on Agile Model with rigorous 2 weeks sprint

Confidential, San Francisco, CA

Lead Developer

• Develop process to onboard Delcam Sales Process with Confidential Process
• Worked on Apttus CPQ to generate Quotes based on country
• Worked on Docusign to send Quotes / PO to customer & track it back on Quotes
• Worked with business and IT resources to ensure timely and effective delivery of Confidential requirements.
• Integrated with SAP ERP to get real time pricing
• Created custom objects, Visual Force pages, triggers, validation rules by using Apex as per
• Customer requirement.
• Worked on various Confidential .com standard objects like Accounts, Contacts, Leads, Opportunities,
• Quotes, Cases, Orders, Products, Price books, Territories, Chatter, Reports and Dashboards.
• Created custom application for Configure Primary Quote and Order Management (CPQ/OM).
• Participated in the bug review meetings with testing team and, updated requirements document as per business user feedback and change in functionality of the application. Develop and schedule Batch Jobs when required.
• Effective using of Git-Stash for version controlling and JIRA Board for issue tracking. Maintain, create and manage user accounts, profiles and security.
• Responsible for mid-level professional support for the implementation, management, and evaluation of all phases of the Confidential .com (SFDC) system
• Configure, maintain, develop and support the Confidential .com application.

Environment: APEX Class, Triggers, Standard objects, Sales Cloud, Eclipse, Visualforce Pages, Workflows, Custom Settings, Custom Labels and Validation rules

Confidential, Pittsburgh, PA

Lead Developer

• Client implemented SFDC CRM, for its retail and contract employees. The objectives of this project is to roll out application to manage lead generation, customer acquisition, manage accounts and forecast business. The initial rollout targeted 400 standard users, and 200 chatter free users.
• Performed the techno-functional role of Confidential .com Analyst/ Developer and Administrator in the organization.
• Configure, maintain, develop and support the Confidential .com application.
• Create and manage custom objects, fields, and formulas.
• Develop and maintain custom reports, dashboards, validation rules, approval processes and custom workflows.
• Integrated with other warehouse applications to process Quotes / Orders
• Involved in the integration process with other enterprise systems.
• Audit, uncover and resolve data integrity issues.
• Data mapping and data migration into current Confidential .com instance.
• Manage Confidential .com instance using the standard aspects of the Confidential .com setup menu.
• Customize new and existing page layouts for individual business units within the organization.
• Recommend, implement, test, and deploy Visualforce pages.
• Recommend, implement, test, and deploy Apex classes and triggers.
• Recommend best practices to configure and develop.

Environment: APEX Class, Triggers, Standard objects, Sales Cloud, Eclipse, Visualforce Pages, Workflows, Custom Settings, Custom Labels and Validation rules

Confidential, Pittsburgh, PA

Sr Developer

• Created custom objects, Visual Force pages, triggers, validation rules by using Apex as per Customer requirement.
• Worked on various Confidential .com standard objects like Accounts, Contacts, Leads, Opportunities,
• Quotes, Cases, Orders, Products, Price books, Territories, Chatter, Reports and Dashboards.
• Created custom application for Configure Primary Quote and Order Management (CPQ/OM).
• For Callcenter Support implemented Case Management with Email-to-Case and Avaya CTI with Confidential .com.
• Refracted the Work Item Logic in Consulting Application and wrote test classes for functional testing and code coverage.
• Worked on Maintenance Stuff for the Client connect Application (Lead Management) and also in converting Notes Application to force.com applications.
• Worked on the Service cloud Implementation on Knowledge base & case management implementation
• Worked as Deployment Lead for all Production Deployment at the end of Iteration.
• Designed, and developed the Record Types, Report Types, Formula fields, Page layouts, workflow rules, tasks, Field Updates, emails and alerts to track customer related tasks and activities.
• Integrated using SOAP based web services by generating the necessary stubs from the WSDL files for extracting the data from the homegrown applications by using the homegrown web services.
• Integrated with People Soft web services (People Soft Integration Broker) using Confidential web service callouts and used the Proxy server as Integration Layer. Tested the web services using SOAP UI.
• Created custom controllers implementing complex code for Sales Force, VF pages.
• Wrote SOQL, SOSL and SQL statements within custom controllers, extensions and triggers.
• Used the Debug Log and System Log Console to catch exceptions.
• Created custom components to be used in Visualforce pages and Visualforce email templates.
• Wrote Test Classes for every written code using Assertions which helps for code coverage and Functional Testing.
• Created Custom settings for implementing complex Apex code and VF pages instead of using hard coded strings.

Environment: APEX Class, Triggers, Standard objects, Service Cloud, Eclipse, Visualforce Pages, Workflows, Custom Settings, Custom Labels and Validation rules

Confidential, Greenville, SC

Consultant

Responsibilities:-

• Gathered requirements from various business teams and converted them into detailed technical specifications.
• Involved in addressing strategic business issues involving CRM, Marketing and Sales operations.
• Created APEX Classes, Visualforce pages and APEX Triggers to develop custom functionality as per the requirements.
• Migrated application from one environment to other using force.com IDE, Maintained different versions of code using rational clear case.
• Developed Validation rules on various objects. Also, created assignment rules on Lead object to assign the Leads automatically to various groups of users based on the region.
• Created Content Management System and gave permissions to the different profiles based on the Sales and Marketing user’s requirements.
• Created approval process for agencies multiple step approvals. Here approval process has been created based on the regions.
• Designed, build, test and deploy enhancements to Confidential custom objects, UIs, Workflows, Triggers, Alerts and Reports within Confidential using Apex and Force.com.
• Customized Confidential .com Fields, Page Layouts, Record Types, Queues, Reports and Dashboards
• Performed Data Management, including Data Integration from external data sources.
• Pulling the data from ERP & other Legacy system through Informatica ETL tool
• Data migration and updates through the tool provided by Sales force.com and Apex Data Loader in Sales force.com.
• Developed training plans, materials, and documentation for business users, keep materials up-to-date, coordinated new users and ongoing training sessions.

Confidential

Consultant

Responsibilities:-

• Collaborate with business users to identify opportunities to further utilize AppExchange to achieve business goals
• Design, configure, test and deploy functionality
• Develop reports, analytics and dashboards to support and monitor daily activity and key performance measures
• Participate in the design of data integration
• Use root cause analysis and troubleshooting skills to resolve functional and technical issues
• Serve as the primary point of contact for requests submitted to the Help Desk
• Develop work instruction guides and training materials
• Assist in the on-boarding and training of new users
• Actively promotes observes safety and security procedures, and uses equipment and materials properly.
• Other responsibilities or projects assigned by manager.

Confidential

JAVA/J2EE Tech Lead

Responsibilities:-

• Responsible for Requirement gathering & Requirement Analysis.
• Responsible for creating Functional Specification Document.
• Responsible for the hand-over of the functional design document to the developers.
• Develop Functional / User acceptance test plan.
• Responsible to make sure system gets developed according to the specification document.
• Responsible for adjust priority according to changes in requirement and workload
• Proficiency in Visio, Rational Rose
• Having complete SDLC Knowledge
• Having business process understanding
• Responsible for all the documentation - BRD, FSD, UI Doc, TAD, TSD
• Response to RFP (Request for Proposal)
• Prepare Project Estimations

Confidential

JAVA/J2EE Tech Lead

Responsibilities:-

• Responsible for Requirement gathering & Requirement Analysis.
• Responsible for creating Functional Specification Document.
• Responsible for the hand-over of the functional design document to the developers.
• Develop Functional / User acceptance test plan.
• Responsible to make sure system gets developed according to the specification document.
• Responsible for adjust priority according to changes in requirement and workload
• Proficiency in Visio, Rational Rose
• Having complete SDLC Knowledge
• Having business process understanding
• Responsible for all the documentation - BRD, FSD, UI Doc, TAD, TSD
• Response to RFP (Request for Proposal)
• Prepare Project Estimations

Confidential, Houston, TX

JAVA/J2EE Tech Lead

Responsibilities:-

• Involved in the designing of app-tire, web-tire
• Separation of logic for Prepaid module.
• Worked as Software developer for above mentioned prepaid module.
• Responsible for Code Review and provided feedback on the same to improve the code usability and readability
• Provided end user training on the application.
• Provided post production support till the warranty period

Confidential, Atlanta, GA

JAVA/J2EE Software Engineer

Responsibilities:-

• Migrate Production and Non-production databases to Confidential Environment from Oracle 8i to Oracle 9i
• Migrate Production and Non-production servers from Web Logic 6.1 to Jboss 4.0.3
• Have migrated the EJB deployment from Web Logic to Jboss
• Improved the performance of the application be re-architect the real time call to business ERP using multithreaded concept.
• Have prepared DB scripts for Object and Data Migration from Oracle 8i to Oracle 9i.
• Responsible for Code Review and provided feedback on the same to improve the code usability and readability
• Provided end user training on the application.
• Coordinated with eOPS & DBA team to move the application into Stage & Production environment.
• Provided post production support till the warranty period

Confidential

JAVA/J2EE Software Engineer

Responsibilities:-

• Online search using Mercado Engine - Web Service
• Search results including real time price and availability using web service
• Ability to request a formal quote or order. The quote / order needs be published into respective ERP & SAP systems using EAI BUS / Web Methods.
• Develop SOOB components using Web Methods to receive Quote / Order status
• Update the EJB component for the new business integrations
• Integrated all the modules and validated the same
• Provided post production support till the warranty period