Digital Marketing Applications Specialist Resume
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New York, NY
TECHNICAL SKILLS;
- AmpScript
- ASP
- CSS
- Dreamweaver
- Eloqua
- EpiServer
- Fireworks
- HTML
- InfoPath
- Illustrator
- JavaScript
- SF Marketing Cloud
- Microsoft InterDev
- Microsoft Office
- Nintex
- Photoshop
- PHP
- Salesforce.com
- SharePoint
- SQL
- Tableau
- Vignette
- XML
- XSL
PROFESSIONAL EXPERIENCE:
Confidential, New York, NY
Digital Marketing Applications Specialist
Responsibilities:
- Digital Marketing Strategy support for Sales Channels, Marketing, Legal, Compliance, Client Services, Operations and Information Technology.
- Project management of digital marketing initiatives (Web, CRM, email automation, process automation)
- Salesforce.com Administrator; Client Relationship Management (CRM) - 9 years
- System implementation (objects and custom objects) - Organization of contacts, clients, agreements, cases, activities, reporting, campaigns, segmentation, and data management
- Marketing Cloud Administrator (Eloqua, Salesforce Marketing Cloud) - 7 years
- System configuration, integration, training and support
- Contact segmentation based on business channel and/or contact ownership
- Create Responsive HTML templates for various email communications and campaigns
- Lead nurturing and scoring using campaign management workflows
- Reporting based on opens, clicks and views for marketing and sales decision making processes
- EpiServer Content Management System (Web)
- Website development and content updates for the Americas, including: SEO, social media, and personalization
- SharePoint/InfoPath/Nintex; Workflow and Processes Automation
- Interdepartmental requirements gathering and creation of workflow and processes automation
- Data Analytics - SharePoint, EpiServer, Marketing Cloud, Salesforce.com, Google Analytics, SQL, Tableau
- Specification documentation and/or requirements gathering from various departments, including, but not limited to: Marketing, Compliance, Client Services, Operations, Fund Administration, Sales and Information Technology
- Part of the global committee along with European and Asia Pacific counterparts where needed
- Interview and hire new applications support team members to assist with growing demand of requests and projects, including: SQL, SharePoint, Mobile, and CRM experts
Confidential, New York
AVP of Interactive Marketing
Responsibilities:
- Manage projects and a team of four developers to improve user experience of websites
- Use Dreamweaver software to edit and create HTML5, JSP, ASP, CSS, XML and XSL files
- Created templates/includes with Information Technology team
- Clear organization of file structures
- Clean and concise writing of code
- Assist interactive team during production phases of the front-end
- Work with Fireworks, Photoshop and Illustrator software to edit and design artwork/content
- Create Sitemaps, Wireframes, Specifications/Requirements documentation
- Liaise with Sales Channels, Marketing, Legal, Compliance, Design and Information Technology teams during development phases. Project Planning to determine the requirements, timetables and resources needed for each team to complete the project(s) successfully
- Information Technology - Develop architecture and scope of technology to be utilized
- Design - Work with design team to translate from concept to screen
- Legal/Compliance - Implementation of legal and compliant content online
- Sales & Marketing - Requirements of marketing and sales content/branding online
- Interactive Marketing - Delegate tasks to developers
Confidential, Los Angeles/New York
Computer Graphics Specialist
Responsibilities:
- Created graphs and slide show content using PowerPoint and Excel
- Utilized Illustrator and Photoshop to insert artwork and photography to presentation slides
- Assisted Copy Editor with edits for final legal review/sign-off
- Attended client conferences to assist in the A/V and setup of the presentation shows
