User Experience Designer Resume

SUMMARY:

User experience design lead and creative director with more than two decades of experience mastering design challenges across a wide array of industries, including entertainment, finance, courseware, government, DOD, healthcare, and more.
An organized, engaging and self - driven individual with a thorough understanding of User Centered Design Principles and the integration of the design process within an Agile environment and Scrum framework.
Extensive experience across a range of design disciplines to include Information Architecture (IA), User Experience (UX), User Interface (UI), and Interaction Design (IxD) and many more.
Creative mindset with a touch analytical allowing for the ability to re-evaluate priorities and shift focus between multiple projects quickly, while also being self-motivated with a peer-leadership mentality.

CORE SKILLS:

Visual Design/Wireframing Tools: Sketch, Adobe Creative Cloud (Photoshop, Illustrator, InDesign, XD)

Prototyping Tools: InVision, Axure, Figma, UXPin, Justinmind, Adobe XD, HTML5/CSS3, Ruby, Jekyll

Programming: HTML5/CSS3, Jekyll, ruby, rails, GIT, YML, jQuery, Material Design, Bootstrap, Foundation

Platform Experience: Responsive Web, Native Mobile iOS, Android, Desktop Mac, and PC Process

Process Methodologies and Tools: Agile, Analytics, Card sorting, User Flows, Persona Development, Journey Mapping, Story Mapping, ADA Compliance, Style Guides/Pattern Libraries, Jira, Confluence, Slack

UAT/QA: Media Barn, User Testing, A/B Testing

EXPERIENCE:

User Experience Designer

Confidential

Responsibilities:

UX/UI Designer with expert level skills creating engaging experiences that customers expect from the modern responsive web and mobile applications.
Provide outstanding communication skills; listening, receiving and objectively considering feedback.
Utilize a range of design disciplines from Information Architecture (IA), User Experience (UX), User Interface (UI), and Interaction Design (IxD) as well as traditional marketing design, digital design, branding and brand management.
Provide exceptional attention to detail and organizational skills, and user-centered design approach.
Experienced with Sketch, Adobe XD, Adobe Creative Suite, UXPin, Justinmind, Axure, and many other design and prototyping tools.

User Experience Design Lead

Confidential

Responsibilities:

Reduced prototyping deliverable time utilizing United States Web Design System ( Confidential ) design systems and Jekyll
Created rapid high-fidelity prototypes
Facilitated design reviews with stakeholders across Certify. Confidential .com
Collaborated closely with product managers, developers, researchers fine tuning Certify Confidential application processes online

Director of UI/UX

Confidential

Responsibilities:

Provided expert level digital design, peer-leadership leveraging and upholding internal and client design standards.
Drove process and workflow improvements to ensure only the best design solutions reached the clients.
Communicated ideas and design decisions to all levels of the organization and clients in a way that created buy-in, consensus, and excitement about the proposed solutions clearly and effectively.
Created prototypes and user testing to improve the customer experience utilizing an iterative approach.
Delivered High fidelity prototypes using Confidential Design Standards within the same 3-month period
Confidential review, approval, and transition to development within 3 months after the redesign
Worked with development teams on the architecture of the application for modularity and customization for other companies

UI/UX Design Lead - Creative Director

Confidential

Responsibilities:

Created an internal marketing design team from the ground up, reduced outside design firm costs by 50% first 6 months and saving 2 million within two years.
Facilitated the design and development of a digital document and marketing sales application decreasing the delivery time to sales teams by 80%.
Drastically reduced print costs
Increased sales teams lead time in the field
Increased the overall number of sales leads generated
Integrated with Box technology and surface tablets transforming the way sales teams presented and interacted with clients and physicians

UI Design Lead

Confidential

Responsibilities:

Led user experience design and front-end development for the web design team.
Led UI/UX redesign on Genworth Financial in 2010 as well as all enterprise level or large-audience consumer-facing experiences.
Increasing user retention by 25% first six months, with a marked improvement each quarter
Drastically reduced bounce rate, through the evaluation and use of analytics
Established web standards and style guides
Established enterprise-level digital advertising standards

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