SUMMARY:

• 1 5 years in Agile Software. Usually in SDET/QA roles with heavy Agile + Automation + Jira focus. But also as Agile Coach, Scrum Master, Product Owner, QA manager, Jira admin, with some of DevOps - Build + Test in the cloud.
• I will fix / reconfigure your Jira - Advanced workflows, Custom fields, Screens, Permission, Notification schemes.
• I can teach your team how to do “the Agile.” The real Agile everyone talks about but only few achieve.
• I will find and manage all your bugs. They will be in good hands. I will write automated tests for them, so well know if there are regressions. And ultimately, I will guide them to the grave until we have “zarro boogs found…”
• I can build out automated test platforms. Or recommend new / better ones. I will own all the scripts, fix + maintain.
• I can hire QA teams and manage them. I know what it takes to thoroughly test software (automated + manual).
• Software Methodologies: Agile + XP, Scrum, Kanban, Scrumban, A/TDD, BDD (Given When Then And), others…
• Strong Mo bile + Device: All major phone / tablet platforms and most streaming devices (Roku etc.)
• Metrics driven performance tester, the test will fail if the time goal is not met eg.
• Detail oriented Front end / GUI / UX tester with thousands of bugs to my name. Versed in Responsive Web Design.
• Testing: Functional, regression, acceptance, smoke, integration, performance, exploratory, penetration, fuzz, stress
• Automated + CI: Selenium 2.0 / Webdriver , Hudson Jenkins (CI), BitBucket (Git) X-unit ( Tes t NG , JUnit), PageObject model, pom.xml (Maven), BeforeMethod/Suite, try catch blocks, Codeception (PHP) Nightwatch.js, Gremlins.js, Screener.io (JSON), Docker. BrowserStack, SauceLabs, Wraith.js, PhantomJS/CSS, BDD tools: Cucumb er/ Gherkin, RSpec, JBehave, FitNesse, SpecFlow, Spock, Robot, and any other webdriver wrappers you throw my way.
• Defect Tracking: J ira (expert / super admin level ) , Pivotal Tracker, Mantis, Bugzilla, Trac .
• Platform: all the basics - iOS Linux windows ch romeOS android / firefox chrome IE edge safari / tablet + streaming.
• Product Owner mindset - I champion both quality and it’ s process, work well with teams, driv e features and development, can interface with anyone, and am always mindful of user experience as I fight for quality software.
• Relish challenges - not afraid to ask questions, or dive into new tools, concepts, and platforms.
• Vigilant, energized software tester with a passion for useful software, a keen eye for detail, superior communication skills, and an intellectual penchant for QA and Agile development SDLC.
• I believe in testing as a shared activity - QA being a function of software development rather than a service, of course.

PROFESSIONAL EXPERIENCE:

Confidential

Agile QA Lead

• End to End testing ISACA website redesign, full automation in Screener.io , test cases / plan.
• Backend testing in SiteCore, Front end was Responsive so mobile was just resolution (BrowserStack + Screener.io )
• Jira admin - set up workflows with complex permission / screen / notification schemes. Pull Requests (Git), Jenkins Builds, Multi Browser automated test suites for Desktop + Mobile, Bug lifecycle management, triage, and heath guru of product.
• Agile Consultant bringing Blast’s first Agile project to life.

Confidential

Senior Consultant

• OnSpec Solutions - Agile Coach for a small BPO in the Philippines, teaching and building out Agile best practices (2016)
• Hyatt Hotels - Full QA cycle for billing team site re-design - managing user stories from inception (acceptance criteria) to QA stage to production ( hyatt.com ).
• Hyatt Hotels - Jira admin - fixed workflow and added custom fields / screens to increase project transparency.

Quality Assurance Manager / Scrum Master

• Arrived to find a large legacy app with zero automation, but upon leaving I had written thousands of tests in Java (TestNG) that were running in Jenkins continuously with about 85% of the application covered. Selenium Automation built from the ground up. Test suites that would take weeks or a month to run manually now ran in hours.
• Brought in Agile methodology and served as team Scrum Master and Agile Coach .
• Taught Agile from the ground up. Gradually w on over the resistance.
• Jira Admin - set up Jira Agile (Project Management), Fisheye (Code Review). Sprint Planning, Burndown, everything.
• Got Developers talking about “ story points ” and Product Owners about “ business values. ”
• Delivered accurate automated performance metrics that were guesswork before my arrival.
• Managed QA environments (data refresh / build) for other team members, and encouraged them to learn automation.

Confidential

Quality Assurance Manager

• Complete QA management (process + scripts) for Mediafly website, flash player and device clients: Android, iOS, windows and blackberry, and a ton of streaming devices Roku, Boxee, Onkyo, WD, Iomega, Logitech, Realtek, Chumby etc.
• Community forum master and technical support, authored and maintained test plans for above devices, website, flash player, internal tools, and client side apps. Used Selenium whenever possible but there were some device limitations.
• Jira admin - created complex Jira workflows/security schemes allowing Mediafly clients the limited visibility.
• Got Agile up and running, despite the cowboy mentality.

Confidential

Lead QA Analyst

• Total QA (test plans, test execution manual / auto) for all internal JWT Worldwide IT applications which were used by about 9000 JWT employees in over 80 countries.
• Served as Product Owner with daily calls to offshore teams in Argentina as well as working with JWT team members in London and Singapore. Active in planning meetings, iteration reviews, and served as the general Agile QA lead to all projects and teams.
• 10 -day iterations where I made production ready release decisions. Some automated testing with Selenium (Java).
• They were Agile all the way but I helped to fine tune it.

Confidential

Lead QA Analyst

• Full QA for all vibes.com software and applications, m anual and virtual testing of over 60 cell phone models.
• Daily Scrum, Selenium scripting, manual and automated web app testing,
• Jira admin, test plan creation in Confluence, change control board, bug scrubs etc.
• Advocated Agile methodology, trained others in testing methods, recruited a new BA.
• As the entire QA department, I managed test resources, resolved conflicts, and provided leadership under pressure.

Confidential

QA Analyst

• QA of Sears website which was ported to Java from .Net
• Learned everything about Agile from people like Martin Fowler.
• Developed a fully automated testing suite for the entire site - daily test suite creation and upkeep using Selenium / JUnit / HTML editor, running over 900 auto tests which were integrated with CruiseControl.

Confidential

QA Analyst (UI lead)

• Complete large-scale front to backend testing and defect management for aolmusicnow.com (350K subscribers) and Nullsoft Winamp (65 million users worldwide) .
• Weekly Iterations for both AOL MusicNow site and Winamp player (Credited on Winamp 5.33-x).
• Automated testing of multiple web apps with Selenium IDE and a custom VB tool we built for billing scenarios .
• Collaborated with Streaming Ops to design and implement testing for streaming video and music service.
• Set up and managed our QA lab with over 50 computers uniquely configured for specific test scenarios, remotely and manually controlling dozens at a time to execute multi- platform testing.
• Extensive testing on portable audio / video devices with digital rights management (DRM) issues.
• Made production ready launch decisions (as well as complete testing cycles) on AOL software produc ts and Winamp
• Implemented image storing/restoring, PC virtualization, automated billing scripts, log file dumps .
• Created hundreds of test accounts and executed thousands of billings scenarios to test billing logic (SQL). Trained new staff members and led test teams on several projects, keeping tabs on offshore testing and dev teams contracted to AOL.

Confidential

Lead QA Analyst

• Led QA and Testing for Department of Defense (DoD) Healthcare System (Cobol, Mainframe), developed and executed all test scenarios, led daily Quality Assurance teleconferences, tracked defects and ensured their closure.
• Prepared QA reports and presented them to upper management.
• Wrote and QC'ed Technical Specifications, Requests for Service, and Problem Reports for software issues.
• Improved testing methods by collaborating with Wisconsin Physicians Services (WPS) throughout the SDLC.
• Supervised fees entry staff level testing and managed defects found by staff, increasing their workflow efficiency.

Confidential

QA Tester

• First QA job testing WebCheckout software, where I learned all the QA basics and was hooked by how fun it can be.
• We were doing our version of Agile way before it was popular, and there were many heated and interesting discussions.