Salesforce Administrator / Developer Resume
Farmington, CT
SUMMARY:
- Highly motivated and team - oriented IT Professional with progressive and relevant experience in information systems. Proven development and trouble shooting skills with reporting, database, web, client server and mainframe systems. Task oriented with a desire to do more than is required.
TECHNICAL SKILLS:
Salesforce.com Certified Administrator:, Salesforce.com Advanced Certified Administrator, Salesforce.com Certified Platform App Builder.
Languages: APEX, VisualForce, C#, ASP, COM+, JAVA, HTML, TRANSACT SQL, VB, COBOL, DB2, JCL, REXX, EXEC2, ASSEMBLER
Programs: Salesforce.com, Jenkins, Pyxis Application Studio, CRMFusion, Eclipse, DBAmp, CRYSTAL INFO, ACCESS, MONARCH, FOCUS, MICRO FOCUS COBOL, SAS, PROFS, DMS, PANVALET, ENDEVOR, DB2, IDMS, CICS, QMF
Operating Systems: MVS/ESA, VM/CMS, TSO/ISPF, DOS, WINDOWS
PROFESSIONAL EXPERIENCE:
Confidential, Farmington, CT
Salesforce Administrator / Developer
- Help support client data mart creation and syncronizations.
- Working on client level 2 and 3 support tickets supporting Evariant clients.
- Build Work Flow, Process Builder, Triggers and other requested changes for client orgs.
- Handle updates to page layouts like additional field and adding sections to organize data.
Confidential, Hartford, CT
Developer
- Working on merging Confidential ’s and Confidential ’s Saleforce orgs into one org for the new combined life sales organization.
- Reducing Transition Seperation Agreement costs by moving applications from Confidential ’s network to the Confidential network.
- Lead the development and maintenance of the Pyxis application to send CRM and Application Status data to the users Blackberries.
- Responsible for the maintence and development of the Salesforce web based CRM.
Confidential, Simsbury, CT
Developer
- Lead the development and maintenance of the Pyxis application to send CRM and Application Status data to the users Blackberries.
- Responsible for the maintence and development of the Salesforce web based CRM.
- Responsible for designing and implementing solutions to enhance and correct problem with the FieldLink (Salesforce) CRM. Code, configure and unit test the implemented solutions.
Confidential, Bristol, Ct
Systems Analyst Programmer
- Lead the development and maintenance of the Paragon application to support the Finance department initiatives.
Confidential, Hartford, Ct
Developer
- Participate in the design, prototype, build and support of the FieldLink (Salesforce) CRM.
- Lead the development and maintenance of the Pyxis application to send CRM and Application Status data to the users Blackberries.
- Migrated data from the SalesLogix CRM and AMS to the FieldLink (Salesforce) CRM.
- Acquired my Salesforce.com Certified Administrators certificate.
- Successfully merge over 15,000 Account and 18,000 Contact duplicates with DBAmp and DemandTools in Salesforce.com
- Responsible for the maintence and development of the SalesLogix client server based CRM.
Confidential
Programmer Analyst
- Maintained and developed ASP, Com+ and HTML code for the web based Auto Policy application.
- Maintained Cobol Stored Procedures for the Auto Policy application. These stored procedures were called by the Com+ objects to select, update and insert data into the DB2 tables.