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Salesforce Administrator / Developer Resume

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Farmington, CT

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SUMMARY:

  • Highly motivated and team - oriented IT Professional with progressive and relevant experience in information systems. Proven development and trouble shooting skills with reporting, database, web, client server and mainframe systems. Task oriented with a desire to do more than is required.

TECHNICAL SKILLS:

Salesforce.com Certified Administrator:, Salesforce.com Advanced Certified Administrator, Salesforce.com Certified Platform App Builder.

Languages: APEX, VisualForce, C#, ASP, COM+, JAVA, HTML, TRANSACT SQL, VB, COBOL, DB2, JCL, REXX, EXEC2, ASSEMBLER

Programs: Salesforce.com, Jenkins, Pyxis Application Studio, CRMFusion, Eclipse, DBAmp, CRYSTAL INFO, ACCESS, MONARCH, FOCUS, MICRO FOCUS COBOL, SAS, PROFS, DMS, PANVALET, ENDEVOR, DB2, IDMS, CICS, QMF

Operating Systems: MVS/ESA, VM/CMS, TSO/ISPF, DOS, WINDOWS

PROFESSIONAL EXPERIENCE:

Confidential, Farmington, CT

Salesforce Administrator / Developer

  • Help support client data mart creation and syncronizations.
  • Working on client level 2 and 3 support tickets supporting Evariant clients.
  • Build Work Flow, Process Builder, Triggers and other requested changes for client orgs.
  • Handle updates to page layouts like additional field and adding sections to organize data.

Confidential, Hartford, CT

Developer

  • Working on merging Confidential ’s and Confidential ’s Saleforce orgs into one org for the new combined life sales organization.
  • Reducing Transition Seperation Agreement costs by moving applications from Confidential ’s network to the Confidential network.
  • Lead the development and maintenance of the Pyxis application to send CRM and Application Status data to the users Blackberries.
  • Responsible for the maintence and development of the Salesforce web based CRM.

Confidential, Simsbury, CT

Developer

  • Lead the development and maintenance of the Pyxis application to send CRM and Application Status data to the users Blackberries.
  • Responsible for the maintence and development of the Salesforce web based CRM.
  • Responsible for designing and implementing solutions to enhance and correct problem with the FieldLink (Salesforce) CRM. Code, configure and unit test the implemented solutions.

Confidential, Bristol, Ct

Systems Analyst Programmer

  • Lead the development and maintenance of the Paragon application to support the Finance department initiatives.

Confidential, Hartford, Ct

Developer

  • Participate in the design, prototype, build and support of the FieldLink (Salesforce) CRM.
  • Lead the development and maintenance of the Pyxis application to send CRM and Application Status data to the users Blackberries.
  • Migrated data from the SalesLogix CRM and AMS to the FieldLink (Salesforce) CRM.
  • Acquired my Salesforce.com Certified Administrators certificate.
  • Successfully merge over 15,000 Account and 18,000 Contact duplicates with DBAmp and DemandTools in Salesforce.com
  • Responsible for the maintence and development of the SalesLogix client server based CRM.

Confidential

Programmer Analyst

  • Maintained and developed ASP, Com+ and HTML code for the web based Auto Policy application.
  • Maintained Cobol Stored Procedures for the Auto Policy application. These stored procedures were called by the Com+ objects to select, update and insert data into the DB2 tables.

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