PROFESSIONAL SUMMARY:

• 7+ years of working Experience in different roles of a Software Development Life Cycle including Programmer, Admin and consultant.
• Strong experience in development and customizations of Salesforce.com applications using Visualforce, Apex classes, Apex triggers, Page Layouts, Workflows, Approval Process, Sharing Rules, Custom Buttons & links.
• Strong hands on writing WSDL, SOAP (web services) that support the Big Machine BMI/SFDC integration. (BMI Integration on salesforce.com)
• Designed Custom Formula Fields, Field Dependencies, Validation Rules, Work Flows, and Approval Processes for automated alerts, field updates, and Email generation according to application requirements.
• Created integration with Apttus CPQ and CLM applications and automating processes on salesforce1 platform.
• Experience in creating rich user interfaces (UI) using CSS, HTML, JavaScript and AJAX.
• Good understanding of salesforce Governor limits and experience in overcoming limitations in Apex classes, Triggers, SOQL and Batch classes.
• Hands on experience in writing queries using SOQL and SOSL in Apex Classes and Triggers.
• Sound experience in integration of Salesforce.com applications with external systems using - SOAP and REST Web Services.
• Expertise in Force.com, Visual-force and Apex.
• Experience in modifying visualforce pages to be supported in Lightning Experience and good understanding of lightning mode and its features.
• Developed various customized solutions like retail portal, Customer Portal, Inventory Management system, Customized Order Management, Order Processing and Billing applications using FORCE.COM, Visual-forceand Apex.
• Expertise in developing SOAP and RESTapex web services classes and tested using tools like SOAPUI and Workbench.
• Experience in salesforce security setup using Profiles, Permission Sets, OWD, Role Hierarchy and Sharing Rules.
• Sound experience in creating Custom Apps, Custom Objects, Custom Fields, Applying Sharing Rules, Page Layouts, Search Layouts, Related List and defining Field Dependencies, Custom buttons.
• Prepared unit test cases using apex test classes and to fulfill the 75% of test cases for the development in Salesforce.
• Experience in import/export of data using Data loader, Informatica cloud connector from legacy CRM database into salesforce.com.
• Strong experience in generating Reports, Dashboards and analytical snapshots for the management.
• Experience in deployment from Sandbox to Production using deployment tools like Force.com IDE, Force.com migration tool and Change Sets.
• Strong work experience in user interface Designing, System Testing, Performance tuning, Go-live support and Post-production support.
• Strong scripting experience in writing build scripts using Apache Ant and Maven.
• Experience with RDBMS implementation and development using Oracle PL/SQL, SQL Server and MySQL.
• Good understanding and knowledge of preparing System Design using UML methodology with Rational Rose. Preparation of class and sequence diagrams using Rational Rose.

TECHNICAL SKILLS:

Salesforce.com: Apex, Visualforce, SOQL, SOSL, Apex Triggers, Apex Controllers, Bulk triggers, Salesforce.com, Workflows and Approvals, AppExchange, Email Templates, DocuSign, Wave Analytics, Formulas, Validation Rules, app exchange,Eclipse, Apex Data Loader, SVN, Jenkins, Force.com IDE, web services

Web Technologies: JavaScript, PHP, Angular JS, XML, HTML, XHTML, XSL, CSS, AJAX, ASP

Force.com tools: Apex Data Loader, ETL, Data Extraction, Force.com ApexExplorer, Apttus, Force.com Migration Toll and Eclipse IDE PLUG-IN, FORCE.COM Explorer, GIT, Jenkins

Management tools: Outbound Messages, Workflow & Approvals, Field updates, Reports, Custom Objects, Custom Settings, Custom Labels and Tabs, Account Management, Contact Management, Email Services, Security Controls, AppExchange Package & Custom Application and Sandbox Data Loading, MS Visio, HP ALM, QC, JIRA

Windows Family, MS: DOS, UNIX, SOLARIS

Relational DB: SQL, SOQL, SOSL

PROFESSIONAL EXPERIENCE:

Confidential, San Diego, CA

Salesforce Developer

Responsibilities:

• Worked on Apex Classes, Lightning Components, Visualforce Pages, Apex Triggers.
• Implemented Service Cloud for organization that includes Case management, Entitlement and service contract, Knowledge base, etc
• Configured Service Cloud console for internal support agents for case support.
• Configured routing rules to assign cases to agents through Omni-Channel
• Customized existing visualforce page to align with salesforce new lightning UI experience and rollout Lightning UI to some users.
• Create and customize visualforce page to enhance the functionality and display information from different objects.
• Used Force.com migration tool to deplot metadata between local sandbox environment,Production and other Salesforce organization.
• Encrypt some standard and custom field that contains PHI data using shield platform incryption.
• Enable Event monitoring to get report for audit track users activity.
• Developed various Custom objects,validation rules,Workflow rules and setup business process using process builder.
• Customized Salesforce CRM beyond native functionality with Visualforce and Apex code as per the requirements.
• Good experience in working on Eclipse IDE with Force.com Plug-in for writing business logic in Apex programming language.
• Working on Apttus Advanced Workflow approvals, Apttus order management, created agreement wizards, validation rules, contract templates.
• Provide training and coaching in the use of CPQ CRM systems. Identify training and development gaps and create plans to address.
• Integrate of Application with Salesforce.com with using SOAP and REST web services API.
• Extensive experience in using Roles, Profiles, Email Services, Page Layouts, Workflow Alerts and Actions, and Approval Process, Process Builder in Salesforce.com
• Chat servers created with node.js using redis for message routing, but never deployed to production.
• Experience evaluating and integrating Salesforce. AppExchange solutions within overall implementation.

Environment: Apttus CPQ,Data Loader, Force.com,Jitterbit, Service Now Tool, Force.com IDE, Sublime text,, Conga, Data Loader, Jira,Workflow & Approvals, Email Services, Rest API, Soap API, Reports, Dashboards, Custom Objects, Custom Tabs, Security Controls, Eclipse IDE Plug-in, Salesforce Sandbox, Controllers, REST API, HTML, Java Script.

Confidential - Houston, TX

Salesforce Developer

Responsibilities:

• Global implementation of APAC and EMEA salesforce Orgs with end to end processes.
• Developed several Lightning components, Global actions, process Builders and object specific actions.
• Created Impressive designs with Custom styling to bring dynamic versions of the components when setting up in Lightning App builder.
• Tested Apps by appending multiple components to a Lightning Application thereby deployed Applications from Sandbox to Production.
• Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
• Enhanced in Communities by adding new fields, field sets using Salesforce Lightning.
• Developing complex apex classes and triggers based on business requrements.
• Implemented custom and standard territory management for salesforce.com instances.
• Implemented Targeting Tool for sales team.
• Worked on Web Service Callouts for creating and updating data in Oracle EBS.
• Worked with Dynamic Apex to access sObjects and Field describe information, execute dynamic SOQL and SOSL.
• Implemented visualforce pages with custom controller,standard controller, controller extension and standard set controller.
• Created Custom Visualforce components and attributes to override the look and feel of standard Visualforce components.
• Implemented Approval Processes to ensure proper authorization in the high-stakes environment of capital management.
• Created various Reports (summary reports, matrix reports, pie charts, dashboards) and setup report folders to authenticate users based on their profiles (permissions).
• Used Field-level Security, Profiles and Audit Trail Setup to ensure that protected data is only shared with authorized persons as per Federal regulations.
• Implemented Docusign App Exchange Application.
• Deployed and Configured Chatter Usage Dashboards to keep track and generate reports and dashboards for high ranked users inside organization.

Environment: Apex, HTML,CSS, JavaScript, JQuery, Visual Force Pages, Custom settings, REST API, Components and Controllers,XML, Task Ray Management Tool, Conga,Data Loader, Force.com,Maven,Service Now Tool, Force.com IDE, Sublime text.

Confidential - Chicago, IL

Salesforce Developer

Responsibilities:

• Developed pilot functionalities of related lists into lightning components for classic salesforce.
• Tested apps by appending multiple components to a Lightning Application thereby deployed Applications from Sandbox to Production.
• Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers, Visualforce pages, components for various functional needs in the application.
• D eveloped several Lightning components, Global actions, process Builders and object specific actions.
• Integrated the Web Services for extracting the data from external systems to display in the pages of Salesforce.com based on REST API.
• Involved in two-way data integration between SQL Server and Salesforce using .Net web Service.
• Implemented a functionality to accommodate UK as a part of an existing EMEA Process.
• Worked on Salesforce portal to stabilize the existing system by enhancing - restructuring the APEX code.
• Worked on several DocuSign documents used by various business teams.
• Worked on setting up Hoopla AppExchange application which helps derive better sales via gamifying the process.
• Helped the team to get Org wide test coverage above 90%.
• Interacting with business and attending meetings to get the requirements and providing the best solutions for the gathered requirements.
• Worked on Inside Sales and Demand Tools App-Exchange applications to make Salesforce.com instance effective.
• Managed with vendor partners and formulated optimal solutions for integration.
• Execution of Test Cases. Review of Test Cases/Test Documents/UE Documents and preparing Test Report.
• Configured Service Cloud for internal support agents for case support.

Environment: HTML,CSS, JavaScript, JQuery, Visual Force Pages, Custom settings, REST API, Components and Controllers, XML, Task Ray Management Tool, Conga, Data Loader, Force.com,Maven,Service Now Tool.

Confidential - Utica, NY

Salesforce Developer/Administrator

Responsibilities:

• Developed a comprehensive CRM strategy, defining Salesforce as the standard tool in both Sales Cloud and Service Cloud.
• Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers, visualforc pages, components for various functional needs in the application.
• Integrated the Web Services for extracting the data from external systems to display in the pages of Salesforce.com based on REST API.
• Providing the best solutions for the gathered requirements & functional support for existing and future business processes on the salesforce.com
• Created Task routing using Apex controller in such a way that ensure the sales team follows up on every task within due hours.
• Implemeted Single Sign on project.
• Involved integration of their legacy system with Salesforce CRM through web services based on BULK API.
• Worked on InsideSales and Demand tools App-Exchange applications to make Salesforce.com instance effective.
• Written Apex Test Classes for unit testing to ensure at least 75% of code coverage is met.
• Installed and configured Marketo AppExchange app to automate and measure demand generation campaigns that generate more high-quality leads.
• Recognized SF.com usage problems and produced optimal solutions.
• Managed with vendor partners and formulated optimal solutions for integration.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Execution of Test Cases. Review of Test Cases/Test Documents/UE Documents and preparing Test Report.
• Implemented Service Cloud for customer support that includes Case management, Entitlement and service contract, Knowledge base, etc.
• Configured Service Cloud console for internal support agents for case support.

Environment: JavaScript, JQuery, Visual Force Pages, Custom settings, REST API, Components and Controllers, XML, Task Ray Management Tool, Conga, Data Loader, Force.com,Maven,Service Now Tool, Force.com IDE, Sublime text.

Confidential

Salesforce Developer/Administrator

Responsibilities:

• Worked with Visual force Pages, Custom Controllers, Extension Controllers, Apex Coding, Apex Classes and Apex Triggers.
• Automated Sharing rules whenever there is a new change in Sales teams instead of using an Apex trigger.
• Developed various Custom Objects, Tabs, Entity-Relationship Data model, Validation rules, Components and Visual force Pages.
• Created workflow rules and defined related tasks, time-triggered tasks, email alerts, field updates to implement business logic.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.
• Created profiles and implemented Object and field level security to hide critical information on the profile users.
• Used web technologies like HTML, XML, CSS, JSP, JQuery, JavaScript, WSDL, and SOAP.
• Used Force.com IDE to create, modify, test, and to deploy Force.com Application.
• Provided post-implementation support to assist end users in creating reports, dashboards and certain Administration tasks including creating and maintaining user profiles and privileges.

Environment: Force.com IDE, Apex data loader,Saleforce.com platform, Data Loader, Workbench, Ant Migration Tool, SQL Server, Eclipse IDE,Excel.