IT Technician Resume Baltimore, MD - Hire IT People

SUMMARY:

Ambitious, detail - oriented student with strong technical skills and a passion for learning new concepts. Cooperative team member, computer proficient, extremely organized, flexible and adaptable. Strengths include leadership skills, courteousness and professional demeanor.

PROFESSIONAL EXPERIENCE:

IT Technician

Confidential, Baltimore, MD

Provides technical assistance and support for incoming queries and issues related to computer systems, software and hardware
Assisting increased productivity by providing a single point of contact
Maintaining daily performance of computer systems
Update and organize customers’ emails and service calls
Followed up with customers to ensure issues has been resolved
Successfully run diagnostics programs to determine malfunctions and to resolve issues

IT Help Desk Technician

Confidential, Baltimore, MD

Assisted in increased productivity by providing a single point of contact
Successfully run diagnostics programs to determine malfunctions and to resolve issues
Responsible for rapid closures of our users’ technology and telecommunication problems
Updated and organized students’ emails and service calls

Web Designer

Confidential

Designed web pages using Code Fusion and HTML code
Updated and managed existing website properties for FLRA Human Resource Department

Cashier

Confidential, Largo, MD

Efficiently and effectively performed tasks within a high paced, high demand working environment
Provided the highest levels of customer service by welcoming the guest with open arms and attending to their needs
Processed an average of 100 or more transactions each day in a timely manner

TECHNICAL SKILLS

Java
JavaScript
CSS
HTML
Web Design
Data Structures and Algorithms
Construct2
Unity
JSFiddle

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It Technician Resume

Baltimore, MD

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