SUMMARY:

• Devops Engineer with 6 Years of experience in IT industry comprising of Strong background in VMWare, CI/CD process, Software Configuration Management (SCM) and Cloud Management.
• Extensively worked on AWS Elastic Container Service and EKS to host containerized Applications. Devised Automation solution to update the Tasks and Services, provide in depth feedback and visualization while deploying the Microservices.
• Expertise in Amazon Web Services(AWS) cloud platform and its services like EC2, S3, RDS, Lambda, VPC, VPN, Dynamo, EBS, ELB, SNS, Glacier, Auto - Scaling, IAM, Route53, AMI, Security-Groups, CloudFront, CloudWatch, and CloudFormation through AWS management console and AWS CLI (Command Line Interface).
• Created Application Load Balancers to support AWS Cloud environment with multiple AWS instances, configured Elastic IP & Elastic Storage, and Auto scaling to design cost effective, fault tolerant, and highly available systems.
• Create and maintain fully automated CI/CD pipelines for code deployment using Octopus Deploy and PowerShell
• Maintain build profiles in Team Foundation Server and Jenkins for CI/CD pipeline
• Splunk Searching and Reporting modules, Administration, Add-On’s, Dashboards, Clustering and Forwarder Management, Visualizations, alerts, reports.
• Experience in amazon workspace like to provision either windows or Linux desktops.
• Created and Managed Splunk DB connect Identities, Database Connections, Database Inputs, Outputs, lookups, access controls.
• Good working knowledge on change and Incident management.
• Designed and maintained scripts for VMware infrastructure with processes ranging from configuration of template/parents to detailed VMware queries.
• Assisted the operations team with escalated issues and day to day operations.
• Disaster recovery replication configuration and testing.
• Experienced in making documentation for issues we worked on and provide knowledge transfer to other team members to share the work load when we get multiple priority 0 issues at the same time.
• Monitored Database Connection Health by using Splunk DB connects health dashboards.
• Experience with OpenStack Services such as Compute, Network, Storage, Dashboard.
• Monitored the servers and checked the network performance using Splunk for Resource Monitoring/Network Monitoring/Log Trace Monitoring.
• Splunk technical implementation, planning, customization, integration with big data and statistical and analytical modeling.
• Worked in build packages tools like MS Build, Octopus.
• Analyzing data, correlating trends, building reports and report writing.
• Involved in Analysis, Design, Development, and Testing phases of the project.
• Prepared, arranged and tested Splunk search strings and operational strings.
• Created and configured management reports and dashboards.
• A Rewarding career in web Application services and infrastructure, Application development operations and Technical solutions.
• Created and managed VMs (virtual server) and involved in the maintenance of the virtual server.
• Extensive experience in Installing, upgrading and configuring in Windows OS such as Windows Server 2003/20 R2/2012-R2.
• Experience in System Administration, Configuration, upgrading, Patches, Troubleshooting, Security, Backup, Disaster Recovery, Performance Monitoring and Fine-tuning on UNIX & LINUX Systems.
• Strong knowledge of DNS, DHCP and IP Addressing. Installation and configuration of various services like DNS, DHCP, NFS, LDAP and Send mail, Apache Web Server, SSH, HTTP package management. Experience in administering Active Directory and group policies.
• Hands-on administration experience on Windows 2003/2008 server -Active Directory, DFS, DNS, WINS, DHCP, Distribution lists, Windows folder security.
• Experience in analyzing the IIS logs to collect information about server events, performance and user activity.
• Test and implement software upgrades to ensure compliance and vendor support.
• Maintain system security through regular patching and antivirus updates.

TECHNICAL SKILLS:

Operating Systems: Windows Server 2003/2008/2012

Network Protocols: SMTP, SNMP, ICMP, TCP/IP, FTP, TELNET, UDP, NIS, NFS, DNS, DHCPLAN, SSH and Firewalls

Cloud Platforms: Amazon Web ServicesDevOps Tools: Ansible, Jenkins, Chef Puppet

Languages: Shell Scripting, PowerShellWeb/Application Servers: Apache Tomcat, IIS, Microsoft IISMonitoring tools: Splunk, AppDYnamics, Keynote Dyntrace, Go Anywhere

Cloud Platform Tools: CloudHealth, Cloud CheckerSoftware and Tools: Service Now, Akamai, Octopus, F5 Load Balancer, GoAnywhere.

PROFESSIONAL EXPERIENCE:

Confidential, Miami, FL

Devops Engineer

Responsibilities:

• Configuring and deploying instances on AWS environment and Data centers, also worked extensively with ECS, EKS, Cloud watch, SNS and Elastic Search to set up the required infrastructure and monitor it.
• Responsible for Troubleshoot various network problems, system problems like Core Dump Analysis.
• Implemented AWS high-availability using AWS Application Load Balancing (ALB), which performed balance across instances in multiple availability zones and automated AWS infrastructure.
• Configured and managed AWS VPC peering connection between VPCs to route traffic between them by using IPV4, IPV6 addresses to establish communication across multiple EC2 instances in different VPCs.
• Experience in monitoring system health and performance of instances deployed in AWS.
• Worked in setting up new instances in Amazon web services.
• Deployed applications on multiple web servers and maintained Load balancing, high availability and Fail over functionality.
• Implemented Service Now process of implementation for Incident Management, Problem Management, Change Management, Asset Management, Service Request Management (Service-Catalog).
• Deploying and managing applications in Datacenter, Virtual environment.
• Create and manage configurations of AWS EC2 instances and created AWS Infrastructure using resources like VPC, S3, Subnets, Route Tables, Load Balancer etc.
• Policies can be encrypting S3 buckets, auto-tagging of AWS resources, stop/start instances, create snapshots, etc.
• Installing and configuring .NET applications on IIS 8.5/8.0/7.5/6.0 Web servers on Windows 2012/ 2008 R2/2003 Servers
• Configuring Load balancing and working with content delivery networks to improve the reliability.
• Troubleshoot production support issues post- deployment and come up with solutions are required.
• Working Knowledge of APIs.
• Worked in type scripts.
• Experience in amazon workspace like to provision either windows or linux desktops.
• Helping in eliminating tasks associated with managing in workspaces.
• Worked on installing and uninstalling different .Net versions running on different applications.
• Working on providing security by configuring SSL certificates as well as authentication techniques.
• Akamai flush Content Issues on JS version.
• Working in building new environments by creating VMs, deploying windows operating system then installing platform pre-requirements, deploying applications and configuring security.
• Assess security patches and windows patches of any impacts.
• Supporting, troubleshooting and incident resolution as level 1 and coordinating with Network Team, Apps Team, Wintel Team, Exchange Team and DTS Team.
• Designed numerous cloud formation templates to create EC2 instances, RDS, Cloud Watch, S3, ELB, Auto-Scaling groups, Elasticsearch service, API-gateway, Lambda, ECS, EKS and other services in AWS
• Setup API-gateway, deployed DynamoDB and ingested members information as a part of membership purchase history project, which will reduce load on Mainframe servers.
• Experience in writing AWS IAM policies and S3 bucket policies to enable granular level access to the services being used.
• Provided Production support on behalf of the team during the holiday season, which is the peak traffic season being a retail client.
• Managed and configured Centrify server to restrict access to the servers and users.
• Providing on call support for both staging and production environments
• Working on creating CSR (Certificate sign in request) and communicate with CA (Certificate authority) to get new certificates and configure them on web servers to provide security to internet facing web applications.
• Worked on various modules in Service Catalog Management.
• Created Scheduled Imports to load User data into ServiceNow using Import Sets and Transform Maps.
• Implementation, Customization and Maintenance of ITIL modules such as Incident, Change, Problem, Knowledge, Service Catalog, CMDB in ServiceNow
• Created and secured reports Using List, Bar and Pie charts.
• Involved in creation of reports, dashboards in Splunk.
• Worked with Microsoft teams to coordinate with other teams and deliver the project.

Environment: IIS 8.5, IIS 8.0, IIS 7.5, IIS 6.0, .Net 4.0, Windows Server 2008R2/2012,Docker, Kubernetes, Ansible, Perl, Shell, DB2, ELK, Cloud Custodian, CloudHealthAWS: EC2,Lambda,S3, EFS, RDS, DynamoDb, ElastiCache, Redshift, VPC, Route53, API Gateway, CloudWatch, CloudTrail, Kinesis, Elasticsearch service, IAM, SES, SQS, KMS.

Confidential, CA

DevOps Engineer

Responsibilities:

• Experience working with IAM to create, manage AWS users and groups, and control access for DEV and Testing teams to ensure a secure AWS environment
• Managed Windows systems, including Windows Server 2008 R2, Windows Server 2012 R2.
• Plan, deploy, monitor, and maintain Amazon AWS cloud infrastructure consisting of multiple EC2 nodes and VMWare of VM's as required in the environment.
• Troubleshoot and resolve network related issues using various network commands like NSLOOKUP, TELNET, TRACEROUTE, PING.
• Created inbound Scripted Web Services to update catalog requests with PO Number from Tally.
• Created complex work flows for both standard and nonstandard catalog items.
• Prepared, arranged and tested Splunk search strings and operational strings.
• Created and configured management reports and dashboards.
• A Rewarding career in web Application services and infrastructure, Application development operations and Technical solutions.
• Created and managed VMs (virtual server) and involved in the maintenance of the virtual server.
• Extensive experience in Installing, upgrading and configuring in Windows OS such as Windows Server 2003/20 R2/2012-R2.
• Experience in System Administration, Configuration, upgrading, Patches, Troubleshooting, Security, Backup, Disaster Recovery, Performance Monitoring and Fine-tuning on UNIX & LINUX Systems.
• Strong knowledge of DNS, DHCP and IP Addressing. Installation and configuration of various services like DNS, DHCP, NFS, LDAP and Send mail, Apache Web Server, SSH, HTTP package management. Experience in administering Active Directory and group policies.
• Hands-on administration experience on Windows 2003/2008 server -Active Directory, DFS, DNS, WINS, DHCP, Distribution lists, Windows folder security.
• Experience in analyzing the IIS logs to collect information about server events, performance and user activity.
• Test and implement software upgrades to ensure compliance and vendor support.
• Maintain system security through regular patching and antivirus updates.
• Responsible for access control, security, minor enhancements such as form or workflow editing, and UAT.
• Working in different Applications like CRM, Metasolv, Epos, EProcess, ITSME, BPM Tools, BP Report, Wavier Portal for resolving the Costumer issues.
• Coordinating with IT Team and Switch Team for the Concurrent issues by Mailing them for the resolution.
• Performing VAS related Activities such as modifying or changing the plans or schemes.
• Implementing a CI/CD (Continuous Integration /Continuous Delivery).
• Day to day activities like building and deploying code in different environments in production Pre-Prod and Prod using Octopus, Web Application servers.
• Hands-on experience leading the design, development and deployment of business software at scale which include technology infrastructure, network, compute, storage, and virtualization experience
• Involved in continuous integration and continuous deployment system.
• Working on creating CSR (Certificate sign in request) and communicate with CA (Certificate authority) to get new certificates and
• Administration of testing, tuning, upgrading, patching and troubleshooting day-to-day issues.

Environment: AWS, VMware, Application server, Web Logic, shell, SMTP, storage, Service Now, ITSM, HTML, CSS, Web Services, CMDB, CRM, EPOS, Metasolv.

Confidential

DevOps Engineer

Responsibilities:

• Experience working with IAM to create, manage AWS users and groups, and control access for DEV and Testing teams to ensure a secure AWS environment
• Managed Windows systems, including Windows Server 2008 R2, Windows Server 2012 R2.
• Plan, deploy, monitor, and maintain Amazon AWS cloud infrastructure consisting of multiple EC2 nodes and VMWare of VM's as required in the environment.
• Troubleshoot and resolve network related issues using various network commands like NSLOOKUP, TELNET, TRACEROUTE, PING.
• Created inbound Scripted Web Services to update catalog requests with PO Number from Tally.
• Created complex work flows for both standard and nonstandard catalog items.
• Implemented Service Now process of implementation for Incident Management, Problem Management, Change Management, Asset Management, Service Request Management (Service-Catalog).
• Worked on various modules in Service Catalog Management.
• Created Scheduled Imports to load User data into ServiceNow using Import Sets and Transform Maps.
• Worked on PPM project management and demand management.
• Implementation, Customization and Maintenance of ITIL modules such as Incident, Change, Problem, Knowledge, Service Catalog, CMDB in ServiceNow.
• Created and secured reports Using List, Bar and Pie charts.
• Migrated code between environments using Update Sets.
• Involved in creation of reports, dashboards in ServiceNow.
• Responsible for access control, security, minor enhancements such as form or workflow editing, and UAT.
• Working in different Applications like CRM, Metasolv, Epos, EProcess, ITSME, BPM Tools, BP Report, Wavier Portal for resolving the Costumer issues.
• Coordinating with IT Team and Switch Team for the Concurrent issues by mailing them for the resolution.
• Performing VAS related Activities such as modifying or changing the plans or schemes.
• Implementing a CI/CD (Continuous Integration /Continuous Delivery).
• Day to day activities like building and deploying code in different environments in production Pre-Prod and Prod using Octopus, Web Application servers.
• Hands-on experience leading the design, development and deployment of business software at scale which include technology infrastructure, network, compute, storage, and virtualization experience
• Involved in continuous integration and continuous deployment system.
• Working on creating CSR (Certificate sign in request) and communicate with CA (Certificate authority) to get new certificates and configure them on web servers to provide security to internet facing web applications.
• Worked on various modules in Service Catalog Management.
• Created Scheduled Imports to load User data into ServiceNow using Import Sets and Transform Maps.
• Implementation, Customization and Maintenance of ITIL modules such as Incident, Change, Problem, Knowledge, Service Catalog, CMDB in ServiceNow
• Administration of testing, tuning, upgrading, patching and troubleshooting day-to-day issues.

Environment: AWS, VMware, Application server, Web Logic, shell, SMTP, storage, Service Now, ITSM, HTML, CSS, Web Services, CMDB, CRM, EPOS, Metasolv.