Summary

Information Technology Professional with a good blend of skills who can contribute to multiple initiatives and adapt to changing conditions. Motivated and dependable professional who works with little direction and is effective working with multi-cultural and geographically dispersed teams. Honest, ethical, hard worker who has a good sense of humor and gets along well with others.

• Create brand specific GUI's for web, Facebook and iPhone Online Ordering application.
• Key contributor to sales team for creating customer demos.

• Delegated web site authoring to administrative staff by developing a content management application.
• Streamlined web site by populating a single page with different data from a database depending on passed parameters.

Information Technology Engineer/Project Leader

• Participated in designing a tool to facilitate the sales force in configuring and quoting an order by managing a small team of developers in the investigation, design, coding, and prototyping of a new application.

ASP
ASP.NET
ClearCase
Crystal Reports

CSS/CSS3
HTML/XHTML
IIS
JQuery
JavaScript

SQL Server2000
SQL Server2005
MS Access2000

Adobe Illustrator
Adobe Photoshop
Paint Shop Pro
Dreamweaver/Eclipse
Image Composer
Subversion
Visual Source Safe
Windows 9x/NT/2000/XP
Mac

NT Server Server2000
xml
xsl
MS Office 2010
MS Project
Visio
MS Infopath
Business Objects

Oracle/SAP
Allbase
CICS
COBOL
DYL260/280
Easytrieve
IDMS
IMS DB/DC
JCL

Confidential, Andover, MA (2009-2011)
Implementation Manager

Created customer specific GUI's for a JAVA based online ordering web and Facebook application using CSS, CSS3, XHTML, JavaScript, JQuery, Dreamweaver, Eclipse, Photoshop, Illustrator, Subversion and Clearcase. Used an iMac mini to apply client's look and feel to the iPhone ordering application. Installed new customers by setting up SQL Server Databases and deploying build packages. Gained exposure to HTML5.

• Managed team of 3 to on-board new clients and apply upgrades to existing clients.
• Created customer satisfaction by applying the client's look and feel to the online ordering web application and providing quick response to customer's change requests.
• Performed cross browser testing on web and Facebook applications.
• Installed Online Ordering application for customers by creating SQL Server Databases, deploying build packages, configuring application environment and changing firewall settings.
• Reduced application footprint by 30% after removing over 300 unnecessary images from a directory used in the build process.

Wright Consulting, Dunstable, MA (2003-2009)
Web Developer
Created and modified web sites for small businesses by using CSS, HTML, Paint Shop Pro, Image Composer and Frontpage2000.

• Improved the web sites by standardizing the look and feel and modularizing code for inclusion on every page.
• Enhanced search engine results by modifying web site hyperlinks and picture file tags.
• Identified retail locations by creating a “Where to Buy” web page.

Confidential, Woburn, MA (2007)
Web Development Contractor
Developed new functionality to core web pages by using ASP, CSS, XHTML, JavaScript, VSS, Visual Studio, XML, XSL and MS Infopath.

• Assisted in the return of Orbitz, Cheaptickets and Yahoo customers by developing new ship content functionality for one of the nation\'s largest online and offline leisure travel companies.
• Enabled the Orbitz, Cheaptickets and Yahoo programs by creating a content management system that allowed marketing to manage photographs and features of cruise ships.

Confidential, Boxborough, MA and Westford, MA (1999-2003)
Information Systems Engineer (2000-2003)
Used ASP, Crystal Reports, CSS, HTML, IIS, JavaScript, SQL Server 2000, VB Script, Paint Shop Pro, Image Composer, Visio, Frontpage2000, MS Access2000, MS Office, Business Objects and Oracle to create and enhance several web sites and applications.

• Provided management team and engineers with visibility of assets by developing a web-based business application for managing assets located internally and at the EMS provider sites.
• Created the ability for engineers and suppliers to collaborate more effectively by developing a web-based application to log issues, request product design enhancements, post quality reports, drawings, and shared documents.
• Delivered Supplier Delivery, Quality and Design For Manufacturing Reporting Key Performance Indicators for the Leadership Team by building an on-line New Product Introduction Scorecard application.
• Organized the department's summer outing by reserving venue, ordering food and managing funds.

Quality Analyst (1999-2000)
Published Quality data and reports for customers, management team and engineering staff by using Crystal Reports, HTML, MS Office, MS Access2000 and Oracle.

• Preserved customer satisfaction by producing Bellcore-GR929 Standard Quality reports.
• Assisted in lowering customer return rates by participating on several investigative teams.
• Established a customer Installed Base to use for reliability reports by developing shipment data extracts from Oracle.

Confidential, Chelmsford, MA and Andover, MA (1987-1999)
Information Technology Engineer/Project Leader (1989-1999)
Managed development teams and participated as an individual contributor on many Order Fulfillment projects. Worked with team members from Japan, England, California, Colorado, Texas and Maryland. Technologies used were Crystal Reports, HTML, MS Office, MS Project, VB, VSS, SAP, Allbase, CICS, COBOL, DYL260/280, IMS DB/DC, JCL and TSO/ISPF.

• Realized a 50% reduction in distribution cycle time by re-using code shelved from a previously cancelled project that eliminated a manual process to pick and ship an order.
• Helped to reduce mainframe operating costs by 30% by leading a small team of developers to re-engineer interfaces between a custom order management system and a manufacturing system.
• Participated in the acquisition of a company by mapping data elements, developing interfaces between HP's Order Fulfillment system and the other company's SAP R/3 system, coordinating geographically dispersed resources for information, testing and implementing the new interfaces.

Senior Programmer Analyst (1987-1989)
Used CICS, COBOL, DYL260/280, IMS DB/DC, JCL and TSO/ISPF to produce monthly revenue and backlog reports to Management, and the Marketing, Sales and Accounting departments.

• Aided in converting the order management system from HP environment to an IBM mainframe by reconciling the backlog of orders between the two platforms.
• Provided revenue information to the Finance, Marketing, Sales, Manufacturing Planning, Order Management, and Distribution organizations management by maintaining on-line applications and producing monthly reports, including backlog and gross margin.
• Lead Information Technology initiatives for Marketing and Sales by communicating to users, supervising junior programming staff and managing the project plan.

BS
Associates - Data Processing.