SUMMARY:

• Pega V7.1 Certified Senior System Architect having 10+ years of IT experience with BPM Pega technologies and Java/J2ee Technologies.
• Good domain knowledge and work experience in Healthcare, Insurance and Banking domains.
• Experience in Design and Development of large scale Business Process Management (BPM) and Business Rules Engines (BRE) applications using Pega.
• Expertise in building the Pega environments and solution frameworks with various types of Data Base & Application Servers Hands on experience in Business Process, Analysis, Designing, Development, Integration, Testing and Deploying the BRE and BPM applications.
• Experience in Design and Development of large scale Business Process Management (BPM) and Business Rules Engines (BRE) applications using Pega.
• Expertise in PRPC flows, interpretation of Flow shapes, Tickets, interpretation of complex flow shapes for business scenarios, Activities, Activity step methods, Class structure design and Data Model, Class structure, Access Groups, Process flows and UI properties.
• Experience in the Designing the Automating Business Policies Using Declarative rules, Collections and Decision Rules.
• Experience in Agile Development Methodology, especially Pega Scrum and Smart BPM.
• Expertise in developing PRPC High Level Class Structure, Rule set management
• Good Working knowledge on using debugging and performance tools like Clipboard, Tracer, Performance Analyzer (PAL), System Management Application (SMA) and Pega AES.
• Experience in developing SOAP, REST, SQL, HTTP and File connectors in the PRPC application. Used parse XML and parse structured rules for services and connectors .
• Experience in building Case Management applications using PRPC.
• Experience in various rules Like Agents (bulk processing), SLA, Correspondence, Single - Sign-On, External Authentication, PRPC Security, Reports, Rules Skimming and import/Export.
• Experience developing on Pega V7.1.9 with Pega Mobile.
• Experience in building Case Management applications using PRPC
• Worked with various RDBMS technologies like Oracle, SQL, PL/SQL, and MS-SQL and well versed with Web Scripting Languages: XML, CSS, JavaScript and HTML
• Good experience in mentoring and monitoring team, performing code reviews and providing feedback to team as well as working independently.
• Experience in coordination and completion of Modules in Project, meeting deadlines, distributing responsibilities, monitoring and summarizing the progress.
• Experience in Designing the applications which includes multiple technologies and proficient in providing excellent solutions to the business problems.
• Worked in multiple agile teams, have experience in adopting agile methodology.
• Supported many applications post production releases and guided production support team to handle production cases/issues.
• Extensive Experience in many areas of PRPC which includes Flow Actions, Activities, Harness rules, Section rules, HTML, Correspondence rules, List Views, Declaratives, Integration Services and Reporting features.
• Good experience with Know Your Customer(KYC) Framework.

TECHNICAL SKILLS:

Platform: PEGA PRPC

Languages: Java, JavaScript, C, C++, HTML, XML, XSLT, JSON, XSD, SQL, PL/SQL, Unix shell scripting

Database: Oracle 9i,10g,11,12c, SQL Server, DB2

Development tools: Pega RULES Process Commander 5.1 to 7.4

Tools: SQL Developer, SQuirrel SQL,SOAP UI, POSTMAN

Project Tracking Tools: Quality Center, PMF, JIRA

SDLC Methodologies: Waterfall & Agile

PROFESSIONAL EXPERIENCE:

Confidential - Charlotte, NC

Senior System Architect

Environment: Pega 7. 3, Oracle, Tomcat

Responsibilities:

• Provides in-depth technical consultation to business partners and IT teams to ensure development of efficient Pega applications utilizing best standards, procedures and methodologies.
• Provides technical expertise and ownership in the diagnosis and resolution of an issue, including the determination and provision of workaround solution or escalation to GCS and/or Product engineering.
• Deep understanding and knowledge of current & enterprise wide technologies including Open Source, web application development, web services (REST/SOAP/XML), WebSphere, Tomcat, messaging infrastructures and databases (Oracle, SQL). Involved in Gathering the Requirements, DCO sessions with the customer.
• Analyze high level business requirements to identify technical impacts and participates in the requirements understanding sessions and document the clarifications and gaps with the requirements
• Provides detail level estimates for the Build Phase
• Design solutions to meet requirements and analyze the pros and cons
• Designing the Application structure & Class Structure.
• Coordinate with team involved and perform design and code Reviews
• Prepare framework with common functionality which used across the P ega applications.
• Responsible for Rule Set Management, creating and migrating the product rule to Test environment.
• Involved in designing Business process Flow and Creating security rules (Access Roles, Access Role to object, Privileges, Access Group, Application, Access When, Model users).
• W orked closely with external teams within the organization.
• Integrat ing application with current legacy systems .
• Work ing closely with external teams within the organization.
• Mentor ing the teams that are working off shore by providing business insight and resolv ing functional and technical queries raised by the team.
• Troubleshoot and communicate with PEGA Support team in order to resolve technical issues which require hot fix from PEGA systems.
• Mentored the teams that are working off shore by providing business insight and resolved functional and technical queries raised by the team.
• Prepared Manifest document to validate production.

Confidential, NY

Senior System Architect

Environment: Pega 7.1, Oracle, WebSphere, Linux

Responsibilities:

• Worked on kyc types in Know Your Customer(KYC) framework as this project NGT is developed on KYC framework.
• Created Service-File rules to automate back-end office operations and enhanced Connect-SOAP rules to support latest business changes.
• Optimized Activities for Agents, worked on SLA processing, experience in using Integration rules like connectors and Services to Integrate External Systems.
• Involved in enhancing/ supporting other integration rules like Service-SOAP and other integrations with applications built across organization.
• Handling and communicating with business as well as other technology architects and understanding the problems from business perspective rather than as a developer perspective.
• Developed unix scripts as well to support other business units in organization in terms of application perspective.
• Interacting with team of Business Analysts, Project Manager to get the functional and usability requirements and analysis of the application as per the requirements & specifications provided by the client and research on new Pega OOTB features to identify the best suit for our requirement.
• Involved in Production Support and code migration from Development - UAT - Production.
• Designed Database tables, views and created DB Table rules as well as RDB rules along with SQL queries and PL/SQL functions and stored Procedures.
• Reviews code developed by team and ensures implementation of Pega guard rails.
• Actively guided production support team as part of managing team to handle production incidents.

Confidential, N J

Senior System Architect

Environment: Pega 7.1, Oracle, WebSphere, Linux

Responsibilities:

• Working with the Business users, Business Leads, and Business Analysts to define business requirements for designing, testing, and building Pega systems solutions to meet those requirements.
• Work with team members to get the work done and help them if any technical assistance needed. Understanding business cases by analyzing the production process.
• Created the Business Process Flows and flow actions in Pega PRPC.
• Participated in designing application security which involves setting up Access groups, Access Roles, Operators, Application ID, Org Divisions, Org Units and Work groups.
• Involved in Designing High Level Class structure, Workflows and Rule sets in Pega PRPC.
• Implemented various PRPC components like Decision tables, Decision Trees, Declarative expressions, Constraints, circumstance, Model rules etc.
• Developed and designed Class Structures, Decision rules, Declarative rules, Activities, Collections, Reports in application.
• Effectively used the debugging tools including Clipboard, RULE Inspector, Tracer.
• Hands on designing and attaching/including SLA in assignments and created SLA activity depending upon the requirement of the project and End to end Integration testing of the application.
• Creation of Rules for Validation, Integration rules like Connect-Http, Connect-SQL using methods like RDB save, RDB Open, RDB list, Creation of Work Objects, assigning to Operators.
• Upgraded existing application List view and Summary view rules to new report definitions and customized out-of-box reports.

Environment: PEGAV7.1, Web Sphere, MS Visio 2007, Oracle, XML, HTML, JavaScript, Quality Center

Confidential

Senior System Architect

Environment: Pega 6.2, Oracle, WebSphere, Linux

Responsibilities:

• Integration of Pega Workflow & UI with downstream systems.
• Development of Pega Business Rules, Agents, Case Management.
• Design solutions to meet requirements and analyze the pros and cons
• Perform code review, design review of modules developed.
• Migration and Implementation of Application across environments.
• Creation of Application with Application Accelerator as per the requirement gathered in DCO session.
• Involved in peer reviews between the business lead and the application relevant SME’s personal to design UI screens to convey the business information apparent to the Use case.
• Developed User Interfaces, screen layouts using Harness, Section, JSP’s and HTML . And developed few custom sections and custom HTML properties .
• Implemented the Agile methodology in design and the rule development phases using the Pega Rules Process Commander.
• Implemented the design flows with initial and custom rules of BRE which are developed using Application accelerator.
• Implemented the application based hierarchal Class and Data structures relying on Pega practiced Guardrails.
• Defined Activities, Properties, Decision rules, Declarative rules, Validation rules, When condition, Process Flow.
• Worked on integration rules like Connect-SQL, Connect-SOAP to perform query operations on the external databases and consuming external web services.
• Created service rule like Service-SOAP for implementing service interface from external systems to PRPC.
• Knowledge in troubleshooting and performance tuning of the applications using PRPC tools like Clipboard, Rules Inspector, Tracer and PAL respectively.
• Created new portals and reports per the business requirements.
• Experience in mentoring team members with PRPC flows and activities and upgrading them with the enhancement Change Request (CR’s) implemented within the project as requested by the business users.

Confidential

Senior System Architect

Environment: Pega 6.2, Oracle, WebSphere, Linux

Responsibilities:

• Participated in Analysis, Build, Execute, Monitor and UAT and Production of Business Process Management (BPM) and Business Rule Engine (BRE) implementation phases using PEGA PRPC.
• Participated in technical discussions and conducted design reviews with business.
• Actively involved in setting up/ creating a high-level application (Designing the Class Structure, Keying in the required info in the Application Profiler and Ran the Application Accelerator).
• Involved in designing and creating the Work baskets design for the application.
• Responsible to do the code and design reviews for the work done by the team.
• Responsible to ensure that the team follows / create the documents as suggested by the UHG QMS team.
• Run the Preflight tool on a regular basis and guide the team resolve the items found in the report.
• Involved in designing and creating exception handling approach.