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Customer Service Representative Resume

Arlington, VA

TECHNICAL SKILLS:

Applications: Salesforce, Wireshark (basic), Xcode, Eclipse

Languages/Frameworks: HTML, CSS, PHP, Bootstrap, Java, Swift

Software: Microsoft Office, SharePoint, ProjectLibre, Visio

PROFESSIONAL EXPERIENCE

Customer Service Representative

Confidential, Arlington VA

Responsibilities:

  • Maintained daily inventory records to ensure sales goals are met
  • Ensure customer service and satisfaction
  • Promoted sales

Marketing Strategist

Confidential, Fairfax VA

Responsibilities:

  • Analyzed, implemented Search Engine optimization (SEO) and improved different marketing strategy for non - profit company to grow and maximize social media presence.
  • Combined traditional and digital marketing strategy to expand company’s media presence.

Door to Door Sales Rep

Confidential, Mclean VA

Responsibilities:

  • Acquired new product knowledge and communicated them effectively and efficiently.
  • Negotiated best prices from different ranges of products.
  • Trained new sales representatives’ different methods of making effective sales.
  • Presented effective and efficient product presentation to existing and new customers.

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