SUMMARY:

• IT Operations and Program Manager with over 18 years of international corporate, Federal and State Government experience.
• My core competence lies in developing strategic and tactical plans for information systems that supports the vision, strategic objectives, and organizational growth.
• Synergizing my management background with my extensive experience and training on emerging IT technologies such as cloud, SAAS, Oracle ERP, Hyperion, business intelligence reporting and Exa data/ Exa - logic Oracle databases to achieve superior results. I have successfully designed the overarching blue prints for technology and performed continuous review of IT investment to build a successful roadmap.
• I have managed and implemented key strategic IT initiatives leading variable team sizes from 7 to 35 direct fulltime reports with project budgets ranging between $4 - 25 million annually.
• I have developed IT standards, policies, and procedures regarding the acquisition, implementation and operation of IT-ERP, Oracle Cloud, EBS, Web, GIS and and telecommunication systems in compliance with ITIL policies and Federal/ State Grants statutes.
• I have managed, designed and negotiated the statement of work, technical cost proposals and annual contracts or bids for mid to large scale implementations, upgrades and integrations for the complete software development life cycles of the key initiatives. I am proficient in managing resource estimations, designing the projects KPIs and ROI calculations with effective resource planning and program budgeting.
• I have designed business architecture for multiple international clients with successful track record of mapping and upgrading from legacy systems to current Oracle Cloud SAAS, EBS, Business intelligence reporting tools and Hyperion essbase for budgeting and forecasting.
• I have been responsible for Cloud hosted website redesign initiatives and managed teams to integrate GIS maps and data for user friendly applications and data mining for reporting and analysis and designed the analytics and key performance indexes/ Business intelligence matrices and reports for management for multiple clients.
• My professional experience has been fast-paced, team spirited and has required strong management and strategic planning capability. As a Manager, I have been instrumental in mentoring, improving, and streamlining team function of my teams and the overall IT delivery experience.

TECHNICAL SKILLS:

Business Intelligence: Hyperion EPM, PSPB and Essbase certifications from Oracle University

Oracle Cloud &ERP Packages: Oracle Cloud, SOA,PPM,HR,I recruitment,, I store, Financials R12,Grants,Projects.FA,GL,AP, HRMS,I expense, Accounts Payables, Accounts Receivables, Purchasing and I procurement

Test and Configuration: HP Quality Center 10, QTP 10, Rational Clear Case, Rational Clear Quest, Remedy

Batch Processing tools: Autosys, See Beyond, Web Sphere

Operating Systems: Sun Solaris,HP Unix 11.0,AIX, Windows NT /2000

Database: Oracle Exa-data, Exa-logic

GUI/Utilities: Developer 8i,Forms 8i,Reports 8i,Workflow Builder, Toad, SQL Loader, XML Publisher, Discoveror

MS Utility: Visio, MS Projects, FP 2000,WEB ADI,Sharepoint

Project Management: MS Projects,EVMS

Business Intelligence: OBIEE,OBIA 11g, Hyperion PSPB,ESSBASE

PROFESSIONAL EXPERIENCE:

Confidential, Detroit, Michigan

Manager of Enterprise Applications, Web and GIS

IT Environment: Oracle Cloud, PPM, PBCS and Oracle cloud GL, FA, AP, AR and purchasing.

Responsibilities:

• Developed strategic and tactical plans and blue prints for the city s Information Systems i.e. planning and implementation of Oracle cloud for ERP system, Drupal for Web site redesign/ hosting and ESRI for GIS mapping. These changes encapsulate the the vision, strategic objectives, and Organizational growth in line with IT best practices and trends.
• Managing and controlling the execution of the R 12 Cloud Upgrade project from a complete Software Development Life Cycle perspective using PMI best practices. The project involves managing a team of 25 Application developers and functional SME s on the latest Oracle cloud R 12 upgrade.
• Managing the monthly patching and SDLC cycle for the monthly patching for Oracle cloud- Production environment.
• Performed project costing, resource estimations and implementation planning in addition to managing and designing risk and change management plans.
• Managing the GIS team and developing a virtual reality application for the city based on drone images for optimal police and EMS deployment traffic feeds and potential bottlenecks for the emergency responders.
• Planning, designing and implementing the planned automation of test suite for Oracle cloud EBS application.
• Responsible for overall city website refresh and enhancements using Drupal.
• Managing the Applications i.e. Oracle Cloud, Web and GIs production ticket s for timely resolution and Sla compliance.
• Contracts and vendor’s management - designed, written and negotiated Oracle, Managed services provider, Drupal and ESRI for GIS contracts using policies, procedures and practices that ensure compliance with federal, state and local regulatory requirements.
• Providing updates to Senior management on bimonthly meetings and steering committees and implementing the changes and recommendations proposed by the board essentially acting as a liaison between Top Management and IT teams on Oracle Applications, Web and GIS teams.
• Managing the team budgets.
• Managing the contracts and vendors- managed services and software renewals.

Confidential, Arlington Heights, IL

E4 Employee and Project Manager

Environment: Oracle EBS R 12.1.3, GL, AP, Grants, Purchasing, AR, CM, Oracle Assets Management, OBIEE, Hyperion- PSPB Budgeting and forecasting, HRMS, Projects costing and billing.

Databases/Servers: Oracle 10g, SAAS, EXADATA, EXALOGIC,. MSSQL 2012 and mainframes

Responsibilities:

• Managing multiple ERP implementations/ upgrades and managed Hyperion(PSPB) budgeting and Oracle Assets projects.
• Technically designed the Hyperion Essbase dimensions, aggregate and block data cubes structure and the corresponding Business Intelligence dashboards to report the annual budget and forecasting thereof.
• Designed the technical Hyperion Essbase and corresponding OBIEE servers based upon capacity analysis and forecasting estimates
• Built the Statement of work, RFP and led the contract negotiations for the Hyperion, Oracle Assets, Post Production Support and OBIEE projects.
• Led the contracts negotiations and built the technical and cost proposal including designing the upgrade Implementations Statement of work for the $ 4 million Oracle E Business R 12.1.2 Upgrade contract
• Managing the Post implementation support teams for Oracle EBS and OBIEE including managing the post implementation problem tickets and interfacing with Oracle and support vendors on the SLA.
• Managing the change control and Requirements traceability matrix.
• Performed project costing, resource estimations and implementation planning in addition to managing and designing risk and change management plans.
• Managing and controlling the execution of the Upgrade projects from a complete Software Development Life Cycle perspective using PMI best practices.
• Interfaced with management and super users to upgrade the Oracle E business suite from 11.5.10 to R 12.1.2 and in this process Led all phases of Oracle E business and 11g database upgrade - Requirements Definition, system architecture, Fit - Gap Analysis, Report Mapping, Application Setup Configuration, System Testing, and End User Training
• Performed HR evaluations for the entire team and made the monthly assessments for the project and the team members including trainings plans to increase the fidelity of the project and core competence of the team.
• Managing the post production(go-live) support issues with 24*7 sla metrics.
• Designed the KPI and Business analytics for senior management for OBIEE implementation
• Implemented and installed EXADATA and EXALOGIC servers with Disaster recovery plans and site with fail over switch criteria.
• Managing weekly updates to the senior management on progress and projects Status and m anaging the timely delivery and compliance of work products and deliverables per the negotiated contract and designed complex financial reporting using Business intelligence, EVMS and WP status tools.
• Managing the vendors and ensure the tasks performed is in line with the contractual obligations; designed the vendor selection RFP and budget execution in addition to the management for the outsourced production support contract.
• Designed the regression test suite for the Oracle EBS suite including the automated smoke test suite for critical patches application.
• Designed the Oracle Assets integration for the agency.

Confidential, Washington, DC

Oracle Manager

Responsibilities:

• Managed the team on the Confidential HRMS Implementation and managed the roles and responsibilities projects.
• Interfaced with senior management from the government and ensured seamless project delivery
• Designed the SOW and Technical projects for the Baltimore county and DC courts projects
• Designed the automated test suite for the Postal services project
• Managed the project budget financials using Earned value management system
• Managed the project deliverables and ensured the timely delivery.
• Performed the HR appraisal of the project employees

Confidential, Linthicum, MD

Project Manager

Responsibilities:

• Confidential (Healthcare Integrated General Ledger Accounting System) is the largest Oracle implementation in the world that is aimed at integrating entire 27 Medicare contractors of United States on Oracle Financials for an efficient Medicare and Medicaid payment disbursal.
• Environment 11.5.10.2 R12 AP, GL, HRMS, AR, CM, OBIEE, Identity Management, HP QC 10 & QTP9.5
• Interfaced with senior CMS and Government(HHS) management and performed the business functional design and performed the, GAP- Fit analysis on key Health care initiatives like HIPPA, NPI, NTDO, Oracle Business Intelligence, Identity /Security Management design and subsequently implemented the same and lead the test team to test support code, extensions and RICEL changes.
• Led the contracts negotiations, built the Technical and cost proposal including designing the Testing Statement of work for the annual $ 18 million CMS test budget for Confidential . Managed a team of 22 Full time testers. Designed and led the projects on key Health Care initiatives; Performed project costing and Planning from a complete SDLC managed and stat used the KPI s & Milestones using Agile and Projects.
• Led the test team and ensured that all the functional enhancements, bugs and defects get functionally and operationally tested before deployment to national Medicare Payment Production environment and in this process designed, managed & maintained all UAT Test and Configuration Deployment Master Test Plans from a complete SDLC perspective.
• Designed the security architecture and roles and responsibilities matrix for the concurrent users using Oracle Identity Management.
• Designed and maintained the overall framework for the Test and Configuration management teams based on mapping functional requirements & integrated Master Schedules(IMS), Test plans and Cases in Quality Center 10
• Managed the Change management process via Change management tools Rational Clear Case and effective build deployment tool Clear Quest for effective deployment of builds and RICEL code changes to production instance after successful test.
• Integrated the Requirements traceability matrix with Quality center 10 to map the new functional changes with the test scripts and performed the reverse integration with the regression test suite in order to have a complete requirements mapping and traceability as the program gained increased complexity due to enhanced functional customizations to the RICEL components.
• Interfaced with Oracle and other 3rd party vendors on SR s on the test or patches and major database and Instance upgrades and designed specific test scripts frames to test the same via Manual and automated test tools.
• Ensured timely delivery and compliance of work products and deliverables per the negotiated contract and designed complex financial reporting using Business intelligence, EVMS and WP status tools.

Confidential, Dallas, Texas

Oracle Implementations Lead

Environment: 11.5.10.2 Modules GL, AP, AR, CM, HRMS-I recruitment, Purchasing, Order Management, QTP 9.0 Test Director

Responsibilities:

• Involved in leading all phases of Financials implementation - Requirements Definition, Fit - Gap Analysis, Report Mapping, Application Setup Configuration, System Testing, and End User Training.
• Modules implemented General Ledger, Accounts Payables, Accounts Receivables, Fixed Assets and Cash Management.
• Designed the chart of accounts for the parent and the subsidiary set of books.
• Wrote the BR 100 and the MD 50 documents for Financials and recruitment modules(HRMS).

Confidential, Secaucus, NJ

Lead Oracle e Business Financials

Environment: 11.5.10.2 Modules GL, AP, AR, CM, FA, OM, QTP 9.0 Test Director

Responsibilities:

• Providing day-to-day global support for Oracle Financials Release 11i GL, AR, AP, FA, I Expense, Purchasing, iprocurement, OM, Ipayment, System Administrator, Mark view, more 4apps, ADI and other client custom applications.
• Acted as a liaison between the user communities, outsourced partner’s helpdesk, and oracle metal ink.
• Reviewing, prioritizing and triaging production support tickets effectively by understanding customer needs and meet the service level requirements.
• Provided status reports and support metrics to management
• Performed daily business activities for the AP and GL modules including trouble shooting the daily problem a handling the Oracle SR for the complex issues.
• Designed the Chart of accounts for the subsidiary set of books.
• Performed the setups and configurations
• Wrote the RD 20, Br 100 and MD 50 documents
• Functionally designed the RICEL customizations
• Wrote the test scripts for regression suite and UAT.
• Designed the CRP test scripts for Oracle financials - AP, GL and FA modules
• Provided post implementation support.