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Sr. Ms Dynamics Crm Developer Resume

Austin, TX


  • Around 7 years of experience in Microsoft Technologies in Designing, Developing and Web Development, Object Oriented Programming in Software Development Life Cycle (SDLC) using Microsoft Dot NET Framework 4.5/4.0/3.5, ASP.NET, C#.NET, JQuery and HTML5.
  • Hold good experience in configuring Business Rules, Work Flows and Business Process Flow and Charts.
  • Over 3 years of experience in implementing Azure based platform using Paas, Iaas, and Saas.
  • Experience with MS Dynamics CRM 2015/2013/2011 and Microsoft Dynamics CRM 365 in developing Plugins, custom Workflows and supporting Dynamics CRM solutions.
  • Good Confidential customization of forms, views and JavaScript extensions
  • Experience in developing of workflows, dialogs, business processes, business rules, dashboards, charts and wizard - based reports.
  • Strong knowledge in OOB functionality of MS Dynamics CRM 2016/2015/2013/2011/4.0 . Also hold good experience on Sales, Marketing and service modules.
  • Good knowledge and experience of Web Development skills - HTML, XML, CSS, JavaScript, JQuery, Ajax and Visual Studio 2008/2010/2012/2015.
  • Experience in working with Web Services, WCF Services and ADO.NET Entity Framework.
  • Hands-on experience with Reporting Tools SQL Server Reporting Services (SSRS), creating ETL packages using SQL Server 2014/2012/2008 Integration Services (SSIS), SQL Server Tuning Advisor.
  • Hands on experience using Source Code Control Systems like MS Visual Source Safe and TFS.
  • Worked on agile methodologies such as following SCRUM, Waterfall model, TDD and different design patterns.
  • Extensive experience in using Plugins in various pipeline events l ike Pre- Validation, Pre- Operation, Post Operation.
  • Experience in building rich web experiences using JavaScript
  • Hands-on experiences in developing Web/Windows applications using C#, ASP.net, SQL Server and .Net Framework 4.5 with strong knowledge of Object-Oriented concepts
  • Expertise in Database Systems, SQL, and Stored Procedure
  • Hands on experience in using Source Code Control Systems like MS Visual Source Safe and Team Foundation Server TFS
  • Thorough with designing and supporting business processes including Sales, Marketing, Customer Service, Field Service, Financial Service and Project Service in MS Dynamics 365
  • Hands-on experiences in developing Web/Windows applications using C, ASP.net, ADO.net, SQL Server 2005/2008R2, and .Net Framework 3.5/4.0 with strong knowledge of Object-Oriented concepts
  • Good in performing functional Analysis, understanding business processes, understanding and finalizing requirements, scope mapping.
  • Expertise in Extraction, Transformation, loading data from SQL server, Access, Excel, Flat Files and XML using SSIS.
  • Performed well in identifying the customer issues and proposing solutions.
  • Worked on agile methodologies such as following SCRUM, Waterfall model, TDD and different design patterns.
  • Experience in converting client requirements and functional specifications to technical design with effort estimation and doing development for the same.
  • Developed Dynamics Reports using CRM Reporting interface and SSRS Deployed it on the CRM that were used in the application depending on the roles
  • Strong communication, organizational and interpersonal competencies along with detail oriented and problem-solving skills in the technology arena.


Languages: .NET 5.0/4.5/ 4.0/3.5 , ASP.NET 4.5/4.0/3.5, C#, XML, Web Services, WCF, Win Forms, Web Forms, T-SQL and PL/SQL.

Development Tools: Visual Studio 2008/2010/2012/2015 Team Edition and MS Dynamics CRM 365, 2016,2015, 2013 and 2011 .

Web Technologies: HTML 4.0/5, XHTML, CSS3/CSS, JavaScript, HTML, XML AJAX, JQuery and JSON.

Database: SQL, PL/SQL, T-SQL, SQL Server 2008/2012/2014.

Reporting and Testing: MS SQL Reporting Services, Crystal Reports.

Versioning: Visual Source Safe (VSS) and Team Foundation Server (TFS).

Web Servers: IIS 6.0/7.0/7.5 and Windows Server 2008.

SDLC Methodology: UML, Agile, Object-Oriented Analysis/Design.


Confidential, Austin, TX

Sr. MS Dynamics CRM Developer

  • Worked on analysis of requirements and creating technical requirements documents
  • Integrated MSCRM with Messaging system via WCF services, CRM Plug-in, Custom CRMJobs
  • Install, configure, and Manage Dynamics CRM server.
  • Migrate from MS CRM 2011 to MS CRM 2013 and Dynamics 365. Customize MS CRM on business requirement.
  • Developed UI using jQuery and Java script for interactive cross browser functionality and complex user interface.
  • Customization of application using JavaScript and Visual Studio 2010.
  • Creating custom entities, Views, forms, Ribbon, Sitemap, and Web Resources.
  • CRM2013/16 Installation and configuration for Sales department.
  • Customized Dashboards based on the custom reports and charts created Used Visual studio test project and performed unit testing including both automated and manual testing.
  • Used JavaScript on Load, Save and Changed event of CRM control.
  • Generated various reports with drilldowns, calculated members, dropdowns from the cubes by connecting to Analysis server from SSRS.
  • Developed OLAP cubes, wrote queries to produce reports using SQL Server Analysis Services (SSAS) and Reporting Services (SSRS), Dashboards.
  • Development of plugins, Custom Workflow using C#.
  • Created SQL reports for required Business functions and scenarios related to Services, Sales, and customer support.
  • Created database maintenance plans and deleting of history data using SSIS packages.
  • Extensively involved in designing the SSIS packages to export data from flat file source to SQL Server database.
  • Extensively used CRM SDK and retrieved data from CRM using REST Endpoint with JavaScript and JQuery.
  • Developed external SQL reports in SSRS and deployed into MS CRM.
  • Customized Sitemap for entity navigation and customized ISV file for custom menus.
  • Team foundation Server (TFS) is used for collaboration and version control.

Environment: Microsoft Dynamics 2016/2015, JavaScript, .Net, SQL Server 2008/2012, Azure, SSRS, SSIS, Visual Studio, SharePoint, Microsoft Dynamics CRM SDK, TFS

Confidential - Middletown, NJ

MS Dynamics CRM Developer


  • Worked on analysis of requirements and creating technical requirements documents
  • Participated in discussions with BA and helping in creating stories for each Sprint.
  • Design and customize CRM 2015/2016 forms, ribbons, site map, workflows, Dialogs .
  • Worked extensively on creating entities, fields, relationships, mappings, business rules and processes
  • Have knowledge on installation and configuration CRM 2015/2013.
  • Designed the web UI using ASP.NET, HTML5, JQuery, CSS.
  • Developed plug-ins, and custom workflows for effective functioning of the application
  • Worked on Site Map changes with the help of xrmtoolbox
  • Performed code reviews and debugging
  • Worked in pushing both Managed and Unmanaged solutions.
  • Worked on pushing solutions between different environments and worked on version upgrades
  • Worked on Ribbon workbenches.
  • Designed and developed integration platform with external systems in an enterprise environment using MS Dynamics CRM, SCRIBE, BizTalk Server and Windows Azure.
  • Used SSRS to create reports in the system to provide accurate data for business decision making.
  • Worked on SSIS and Scribe packages for importing and exporting data.
  • Worked on fine tuning SQL queries for data management.
  • Used Application Lifecycle Management (ALM) for Defect tracking.
  • Worked on TFS for source control.
  • Worked as per Sprint using Agile Methodology.

Environment: Microsoft CRM 2015/16/ 365, CRM SDK, Microsoft CRM 2016 (online and onpremise), Microsoft .NET 4.5, C#, Visual studio 2015, JavaScript, JQuery, AJAX, LINQ, Windows Azure, Entity Framework, SQL Server 2014, Office 365, IIS 7.5 and TFS.

Confidential - Portland, OR

MS Dynamics CRM Developer


  • As a part of the team worked on requirement analysis, effort estimation and high-level design document.
  • Understanding the capabilities for out of box functionality as well as custom code.
  • Created Users, teams, custom security roles, privileges/rights to roles, assigning and sharing of records.
  • Configured, customized Microsoft Dynamics CRM 2016 Online application software multiple times to meet business needs.
  • Created Custom Web resources using Java Script to validate forms.
  • Customized Dashboards based on the custom views, reports and charts.
  • Created organizations, business units, groups and their relationships.
  • Created several client-side extensions using JavaScript, CSS and HTML.
  • Used Advanced Find feature of MS Dynamics CRM and created multiple views of System entities.
  • Worked on setting up relationship between System & Custom entities.
  • Providing expertise Architecture Solution, Design Review, Code Review and Deployment process of MS Dynamics CRM, SCRIBE, BizTalk Server and Windows Azure.
  • Proposed a design concept for guaranteed message delivery through Azure HD Insight Strom and MSMQ and WCF services.
  • Design and customize CRM 2015/2016 forms, ribbons, site map, workflows, Dialogue.
  • Designed and developed a Restful web service to collect and retrieve high volume data
  • Experience in integrating CRM with external applications using REST and SOAP services
  • Developed Plug-ins in Dynamics CRM 365& 2016 to facilitate complex business rules and validate data, create events and automate marketing services.
  • Designed in doing CRM modifications such as Plugins, JavaScript and C# Web services for MS Dynamics CRM 2016.
  • Integrating MS Dynamics CRM with legacy systems, Office 365for exchange online and Lync call, Oracle ERP, external Websites, and InfoPath, and CRM on tablets and mobile platforms, SharePoint (Knowledge) using MSCRM/xRM platform.
  • Worked on Site Map changes with the help of Sitemap editor in CRM system 2016.
  • Worked on plug-in and workflows depends on business requirement.
  • Implemented the Dynamic 365 along with outlook after the upgrade in the organization.

Environment: Microsoft CRM 2015, Microsoft .NET 4.5, C#, Visual studio 2015, JavaScript, JQuery, Windows Azure, AJAX, LINQ, Entity Framework, Razor engine, SQL Server 2014, IIS 7.5 and TFS.

Confidential - Woonsocket, RI

MS Dynamics CRM Developer


  • Involved in understanding and transmitting the business requirements for the project and translating these into functional specifications.
  • Designing, customizing, and implementing Microsoft CRM 2015.
  • Worked on customer needs, requests by proposing appropriate solutions.
  • Responsible for gathering Business, Functional requirements and Use cases and requested for a walkthrough.
  • Customized MS Dynamics CRM application based on the business requirement.
  • Used Advanced Find feature of MS Dynamics CRM 2016 and created multiple views of System entities.
  • Implemented Client-side scripting using JavaScript, JQuery, and HTML.
  • Used various report items like tables, sub report and charts to develop the reports in SSRS
  • Collaborate with other development staff to problem solve, implement solutions, perform code reviews and troubleshoot
  • Collected existing infrastructure information including Active Directory, SQL server, Reporting Server instance for implementation of MS Dynamics CRM 2015 system.
  • Experience in integrating CRM with external applications using REST and SOAP services
  • Develop and integrate Dynamics CRM callouts, workflows, data migration, email integration, web forms, and sitemaps to plug in into out-of-the box Dynamics CRM Solution
  • Customized the CRM form programming and form validations through Java script.
  • Create Plug-ins, custom asp.net pages and workflows for enhancing the system and maintain data integrity.
  • Use TFS 2010 for Source Control of Project code
  • Customized CRM forms using JavaScript.
  • Resolve technical issues of varying complexity through an in depth understanding of CRM /.Net and engaging appropriate resources.
  • Worked on querying SQL database for customer production issue resolutions.
  • Develop plug-ins to synchronize/update payment details to CRM system.
  • Doing the initial setup of Production environment in order as creating Business Units, Roles, Territories, users and then importing accounts with assigning ownership.
  • Created the Dashboard front end using HTML5, CSS3, J Query techniques.

Environment: Net 4.0, MS Dynamic CRM 2011/2013, Asp.Net MVC 3, C#.Net, AJAX, JSON, Agile, HTML, IIS 6.0, MS Visual Studio 2010, jQuery, SQL Server 2012, SSIS and SSRS.


.Net Developer


  • Implemented business logic using C#, CRM.
  • Design, develop, test, support and deploy desktop, custom web, and mobile applications.
  • Developed GUI using ASP. .NET and C# as code behind language to implement the business logic.
  • Presented Data in connected and disconnected mode using ADO. .NET objects.
  • Created composite web custom controls for easy reuse.
  • Improved code reusing and reduced class coupling through Dependency Injection design pattern.
  • Implemented data editing, Filtering, Sorting, Paging in Data list and Data grid controls using .NET.
  • Designed a CSS (Cascading Style Sheet) file for giving a standard look and feel for all the Form.
  • Extensively used Application and page level tracing feature of . .NET to trace and debug the code.
  • Created stored procedures to extract the data from the SQL Server.
  • Developed Web services using ASP .NET and C#.

Environment: Microsoft Dynamics CRM 2011, CRM SDK, C#, Asp.net, Visual Studio 2012, .NET Framework 4.0, MS Outlook, IIS 7.0, JavaScript, Message queues(MQ), XML, HTML/CSS, SQL Server 2008, SSRS and SSIS, TFS2012, MVC, XRM Toolbox, XML, Ribbon Workbench.


.Net Developer


  • Involved in analysis, design, development and deployment of software solutions.
  • Designed and developed Web Forms using ASP.NET.
  • To understand the Specifications Document and work with Design to develop the Mappings using SQL Server Integration Services (SSIS)
  • Used C#.NET Technology for server-side programming.
  • Implemented WCF for communication between Business-to-Business (B2B) and Business-to-Consumer (B2C).
  • Designed web pages using Silverlight, Expression Blend which must interact with host servers.
  • To work on SQL Server Integration Service (SSIS) Tool creating Packages for performing ETL
  • To create SSIS Packages by using different Transformations like Derived Column, Conditional Split, Sort, Lookup, Merge Join, Union, Execute SQL Task
  • Used C#.NET Technology for server-side programming.
  • Write SQL Queries, Stored Procedures, Functions and Indexes per the Requirement
  • Involved in designing and development of web-based application. • Used Visual Studio .NET 2005, C#, ASP. .NET and SQL Server 2005 to develop the application • Designed and developed the user interface web pages by generating Dynamic HTML using ASP .NET. • Developed GUI using Microsoft Visual C# Web form. • Responsible in writing the stored procedures, sub queries, joins, triggers and functions.
  • Designed the Front-end screens using C#, CSS and JavaScript.
  • Taking SQL Server Database Backups and work on restoring Database
  • Created stored procedures in SQL Server 2005, wrote the SQL statements using T-SQL, executed and tested stored procedures on SQL Server 2005.
  • Developed Interfaces for data exchange using SQL Server, Visual Basic and XML.
  • Used AJAX for Partial Page Updating, Invisible Data Retrieval, Constant Updating, Smooth Interfaces, Simplicity and Rich Functionality with JQuery and JSON.
  • Wrote stored procedures and SQL statements to access data from SQL Server 2005 Database.
  • Designed the Front-end screens using C#, CSS and JavaScript.

Environment: C#.NET, ASP.Net, ADO.Net, XML, SSIS, SSRS, and SQL SERVER 2005

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