SUMMARY:

• Salesforce Certified Application Developer (Dev 401) and Salesforce Certified Administrator (ADM 201)
• 8 years of work experience in Application Software Designing, Development, Testing and Implementation across different functional areas.
• Experienced in all phases of Software Development Life Cycle (SDLC), quality management systems and project life cycle processes
• Have experience in SalesCloud/ServiceCloud.
• Exposure to Web Based Application, Client Server based Application with 4 years of java development experience and 5 years of experience in SalesForce development
• Extensive experience on Apex development in creating Objects, Triggers, Apex Classes, Standard Controllers within Governor Limits.
• Exposure to Custom Controllers and Controller Extensions
• Have performed page layout customization, page layout assignment based on profiles and created custom links based on user requirement.
• Good understanding of Data warehouse concepts and its features like Star Schema, Snowflake Schema, SCD’s etc
• Ability to write complex SOQL, SOSL queries across multiple objects within the SFDC database .
• Thorough understanding and good experience on Data Loader .
• Experienced in Creating Roles, Profiles, Users, Email Services, Page Layouts, Workflow Alerts, Actions.
• Experienced in Analysis, Design, Development and Testing of the SFDC application according to the business requirement.
• Generated various Reports, Dashboards and Approval Processes Experience in Implementing and executing System Logs and Debug Logs .
• Good exposure to Restful Web Services
• Experience in data migration and integration using Apex Data Loader, Jitterbit Data Loader and Lexiloader
• Experience in source version control system (SVN, Perforce).
• Used Jenkins/Hudson as continuous integration tool
• Expert in SFDC Administrative skills like creating Profiles, Roles, Users, Relationships, Page Layouts, Email Services, Approvals, Workflows, Reports, Dashboards, Tasks and Events. Experienced working with SalesForce.com sandbox and production environments, also with Eclipse IDE Force.com Plug - in environments
• Extensive Knowledge on SalesForce end to end implementation.
• Exploring App exchange applications and integrating them with SalesForce.
• Created Web Services for handling requests and API based applications using REST or SOAP-based web services (SOA)
• Extensively worked on web technologies like HTML, XML, CSS, JSP, JavaScript, WSDL, J-query, Tool tip & Auto Complete widget, SOAP, REST, BULK and METADATA API.

TECHNICAL SKILLS:

Salesforce Technologies: Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visualforce Pages/ Components, Apex Web Services, Apex Custom Controllers and Extension, Salesforce.com customizations like Workflow Approvals, Custom Objects, Record Type, Role Hierarchy, Validation, Quotes, Formulae, Page layouts.

Customization: Outbound Messages, Workflow & Approvals, Field updates, Reports, Custom Objects, Custom settings Custom Labels and Tabs, Email Services, Role Hierarchy, Dashboards, Security Controls, AppExchange Package & Custom Application and Sandbox data loading.

Force.com Tools: Apex Data loader, Force.com Apex Explorer, AJAX tool kit, Force.com Ant Migration Tool, Force.com Excel connector and Force.com Eclipse IDE Plug-in, Snapshot.

Programming Languages: JAVA, C, C++, APEX, SQL, and PL/SQL

Java/J2EE/Web Technologies: Java Script, JQuery, J2EE, HTML, XML, DHTML, AJAX, WSDL and Web service.

Development Tools: Eclipse IDE, Force.com GUI, Apex Data Loader.

Wire Frame Tools: Adobe Illustrator CS3

IDE, HTML Editor: Eclipse IDE, Notepad++, Adobe Dreamweaver, Edit Plus, JSfiddle, Webstrom, Tatastrom, Sublime text, PowerPoint.

Version Control: Perforce, CVS,SVN, GIT

Database: Oracle, MySQL, SQL Server

PROFESSIONAL EXPERIENCE:

Confidential, Sterling, VA

SalesForce Developer

Responsibilities:

• Gathered user requirements and involved in application design discussions and documentation for both Post Sales and Pre sales
• Involved in Workflow Management Template creation and Task Search page generation.
• Was also involved in generation of rules to automate the process of Creating Project, Auto assignment of Task, Auto opening of successor or predecessor tasks,
• Created Util classes and Batch files to clone Project, Phase and Tasks from its corresponding templates.
• Created VF page to display all Object Metadata on the Task template. These Metadata was in turn used to dynamically display fields on Task Page
• Optimized the code to resolve SOQL 101 errors
• Created trigger to identify the Seed and Node of Proposals on a opportunity
• Created dynamic VF Search pages using sObject parameters and Components for Service Console
• Created Generic Pagination to handle 7+ data tables pagination on the search page from Service Console
• Helped Business Analysts with data scrub and UAT
• Co-ordinated and helped tester and users to complete testing and UAT
• Worked in Agile project model and involved in documenting IT Stories and scoping sprints
• Involved in production deployment for the sprint stories that our team owned.
• Was involved in integrating to external application using Rest API Calls
• Generated various of Workflow, Triggers, Validation Rules, VF Components, VF pages, Controller class etc.,
• Worked in parallel with multiple projects.
• Designed and generated Triggers, VF pages to capture County Partner and Lending Partner on a Service Contract.
• Managed users, hierarchical roles, profiles, security controls and territory management.
• Actively involved in fixing production issues.
• Implement SalesForce.com Communities and on-board users utilizing standard profiles and objects
• Involved in setting up customer portal for better service process and solution management.
• Written Apex REST web service classes for inbound calls to salesforce from external applications; developed apex HTTP callout and generated Apex classes using WSDL2Apex (generated stubs) to invoke external application from SalesForce to retrieve data and render in SalesForce UI.

Environment : Salesforce.com platform, Workflow and Approvals, Reports, Custom Objects, Tabs, Email Services, Apex Language, Visual Force Pages, Components and Controller, Email Services, HTML, Reports, Dashboards and Informatica JavaScript, Eclipse IDE Plug-in, Data Loader, Java Script, CSS .

Confidential, Ashburn, VA

SalesForce Developer

Responsibilities:

• Gathered user requirements and involved in application design discussions and documentation
• Developed custom objects, profiles, sharing rules, roles and integration using web services, as needed by the business.
• Worked on solving the tickets raised by business users with very few information
• Changed the profile permissions, roles, permission sets, sharing rules, lead assignment rules and more
• Designing and developing functionalities for Opportunities renewals for the Renewals
• Created many Reports and Dashboards as per the business requirement with existing report types and custom
• Excellent experience in SQL databases and Familiar with Stored procedures Triggers and Functions using PL/SQL and AJAX
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Deployed Apex using Force.com IDE, Force.com Migration Tool and Web Services API .
• Implemented Classes and Interfaces
• Used Apex Data Loader for migrating records to SalesForce
• Worked in Agile project model and involved in documenting IT Stories and scoping sprints
• Used Visual force in development mode to change the behavior and appearance of Visual force components.
• Worked with Dynamic Apex to access objects and Field describe information, execute dynamic SOQL, SOSL and DML queries
• Worked with Jitterbit Data Loader (free version) to perform DML
• Created test scenarios on Sandbox environment , created packages and moved it between Sandboxes and Production environments to place final implementations.
• Involved in administering, configuring, maintaining SalesForce .com application user profiles, roles, Permissions, generating security tokens, validation Rule, upgrade installation.
• Involved in closing the technical issue tickets opened by the business team and got the confirmation.
• Supported the Data migration activities for migrating the data from various business centers and business center users with the support of SalesForce .com .
• Performed configuration and customization of Communities for external business partners and clients. Created multiple 'generic' communities that many external users could access, enabling further revenue from existing customers and management of cases.
• Integrated with external source systems using SOAP/REST API calls.

Environment : Salesforce.com platform, Workflow and Approvals, Reports, Custom Objects, Tabs, Email Services, Apex Language, Visual Force Pages, Components and Controller, Email Services, HTML, Reports, Dashboards and Informatica JavaScript, Eclipse IDE Plug-in, Data Loader.

Confidential, Columbia, MD

SalesForce Developer

Responsibilities:

• Involved in Force.com Application Setup activities and customized the apps to match the functional needs of the organization. Closely worked with other consultants while implementing the solutions for the needs of organization.
• Created Custom Objects and defined lookup and master-detail relationships on the objects. Also created junction objects to establish connectivity among objects. Created workflow rules and defined related tasks, time-triggered tasks, email alerts and field updates to implement business logic.
• Developed various Apex classes , Controller classes and Apex triggers for various functional needs in the application. Used Force.com Eclipse IDE for developing Apex Pages, Controller Classes and Triggers for deploying the projects components into different Sandbox Environments .
• Applied many logic into sending out email templates firing through Workflow based on the requirement
• Created ETL Jobs to validate data flow in BODS
• Developed Apex Classes and Triggers wherever required to fulfill the business need and automate the flow
• Worked on SalesForce.com Custom Objects like Postal Address, Competitive Tracking, Aircraft Products
• Created Custom Settings and utilized it in Apex Classes as well as Triggers
• Worked extensively on Custom objects, Custom tabs, Custom Settings, Visual Force Pages, and Apex Classes
• Used Data Loader for insert, update, upsert, delete and bulk import or export of data from Salesforce.com SObjects
• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using
• Tested and Installed AddressTools of Provenworks from AppExchange to implement their functionality
• Invoked DemandTools from AppExchange marketplace to identify and delete duplicate contacts, accounts, leads
• Created page layouts, search layouts to organize fields, custom links, related lists and other components on a record detail and edit pages.
• Performed the role of support engineer for the internal users and helped them in getting used to the application, generated reports and saved them for further access to the users
• Used Dataloader to update SalesForce account using the corresponding match from IJET2
• Worked parallel on BI project and generated estimates to manage work efficiently
• Prioritized work and implemented risk based analysis while te+sting
• Not only validated data in Warehouse but was involved in end-to-end testing.
• Imported both SalesForce and Ijet2 Data to my Local schema and generated SQL queries
• Grouped the data based on different scenarios and presented to user for coming up with business rules
• Helped Business Analyst to understand the table relationships
• Found all Orphan Accounts and used nested query to group data based on different scenarios
• Created Class Triggers to update objects in salesforce sandbox
• Worked on lead capturing from different resources using Web to lead functionalities.
• Development of SOAP and REST based web services used for custom development.

Environment: Salesforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services,Web services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows 7.

Confidential, Reston, VA

SalesForce Developer

Responsibilities:

• Developed and Unit tested the enhancement projects using agile and water fall methodologies.
• Created profiles and implemented Object and field level security to hide critical information on the profile users.
• Worked on various SalesForce.com standard objects like Accounts, Contacts, Cases, Leads, Campaigns, Reports
• Worked on developing multiple projects in parallel along with the support of different applications
• Designed, and deployed the Custom objects, Entity-Relationship data model, validation rules on the objects and tabs,
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Page layouts, Custom tabs, Components, Visual Force Pages to suit to the needs of the application.
• Communicated and collaborated with upper managements and senior business partners to define Project In-Scope and Out-Of-Scope, Strategies and Deliverable.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Interacted with the SalesForce.com premium tech support team on a regular basis.
• Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity
• Used the Force.com explorer/Developer console to build and test SOQL and SOSL queries.
• Created Visual Force Pages to override the standard functionality of New and Edit buttons.
• Developed Assignment rules, Escalation rules to enable proper routing of cases to the case team members.
• Developed workflow rules, tasks, emails and alerts to track customer related tasks and activities.
• Designed various types Email templates for auto response to customers.
• Developed several custom reports to better assist managers and also report folders to provide report accessibility to appropriate personnel.

Environment: Saleforce.com platform, Visual Force (Pages, Component & Controllers), Apex Language, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows.

Confidential

Java/J2EE Developer

Responsibilities:

• Provided day-to-day technical support in maintaining system. Identified, analyzed, and resolved problems in system.
• Analyzed, Designed, Implemented and Unit tested new enhancements/Bug fixes identified in WebServices and WebSphere Commerce applications in system.
• Monitored the application performance using tools like Wily Introscope.
• Developed and maintained technical documentation on the new enhancements and design changes.
• Communicated with the Business User to identify business requirement. Analyzed and converted the same into functional requirement
• Communicated and collaborated with upper managements and senior business partners to define the Project In-Scope and Out-Of-Scope, Strategies and Deliverable.
• Requirement Analysis and Detail Test Estimate.
• Co-ordination with System Architect and Development Team for test data setup during system testing.
• Worked with Database triggers for a change data capture testing.
• Involved in development of stateless session beans.
• Experience working Point-Point Queue and PUB-SUB.
• Deployed applications to WebSphere Application Server for Quality Testing and Acceptance Testing.
• Involved in end to end development using variety of coding frameworks including Java/J2EE, EJB and web based frameworks like JQuery, JSON, JavaScript.
• Good Exposure to Collections.
• Hands on experience with Core Java techniques
• Interactions with midtier session beans and converters for exposure to Business Logic and DB’s.
• Handled Implementation classes and Interfaces
• Strong exposure to DAO’s, DTO’s, Model Objects.

Environment: J2EE 1.3 specification, IBM WAS 5.0, WSAD 5.1.2, Spring 2.0.6, Struts 1.1, Hibernate 2.0, XML, SOAP, REST, JSP 1.2, EJB 2.0, JSTL 1.2, IBM MQ Series 5.1, HTML, JDBC, JavaScript, Servlets 2.3, SVN, Oracle9i, Unix.