PROFESSIONAL SUMMARY:

• 8+ years of IT Experience, includes Pega PRPC BPM tool, Java/J2EE and related technologies in financial,Insurance, Banking and Healthcare domains.
• Experience in writing, debugging, creating flowcharts, coding, and documenting programs and with Business Rule Engine, Business Process Management process for Pega Rules Process Commander (PRPC).
• Extensive knowledge in Design, Development, Migration and Deployment of PRPC (PegaRULES Process Commander)and Java/J2EE based applications.
• Designed Object Model (Class Diagrams), Functional Model (Use Cases, Sequence Diagrams) for software applications using UML with Rational Rose
• Experience in Eclipse, IBM Web Sphere, BEA Web Logic, Apache Tomcat and knowledge on EAI Tools like Web methods.
• Involved in complete Software Development Life Cycle (SDLC) starting from requirements gathering and performed Object - oriented analysis and design using UML. Knowledge of RUP and Agile/Scrum development and delivery models.
• Strong Analytical, Problem Solving, Debugging and Interpersonal skills with excellent understanding of system development metrics, techniques and tools.
• Made extensive use of Connectors and Services in PRPC to integrate with the external systems.
• Good experienced Developer for defining class structure and hierarchy based on PEGA best practices and guardrails, security based on role and privileges, configuring agents.
• Well versed with Flow Actions, Agents, SLA, Correspondence, PRPC Security, Reports, Listeners (File, MQ).
• Highly organized with ability to manage multiple projects and meet deadlines.
• Inherit the Inherit Smart Dispute flows and customize them per Business needs.
• Expert in PRPC construction and debugging tools such as Tracer utility, Clipboard, Application accelerators and Expression builders.
• Used new PRPC's features like Data pages to auto populate the external database details, Data transform and many others new features.
• Experience in implementing Agents and Case Management.
• Ability to work independently with minimum supervision as well as a group member.
• Experience in troubleshooting & performance tuning of PRPC applications utilizing Clipboard, Tracer and Performance Analyzer (PAL) for performance analysis and Preflight to check application Guardrails Compliance, Live UI, Log Analysis/Log Analyzer.
• Experience in developing applications using Service Oriented Architecture (SOA) and Web Services.
• Excellent communication, interpersonal analytical, problem solving, fast learner, oral and written skills

TECHNICAL SKILLS:

BPM: Pega Rules Process Commander (PRPC 5.x, 6.1,6.3, 7.1)

Application Servers: Web Sphere, Tomcat, Web logic

Languages: JAVA, SQL

Source Code Versioning Tools: Git, GitHub

Web Authoring Tools: HTML, DHTML, XML, AJAX, SOAP

Design Tools: Microsoft Visio 2003/2005 Professional, UML

Oracle, MS: SQL Server, DB2, MySQL

Operating Systems: Windows, NT, Windows 98/XP/2000,7,Linux

PROFESSIONAL EXPERIENCE:

Confidential, Purchase, NY

Sr. Pega Developer

Responsibilities:

• Define requirements for new applications and customization adhering to MasterCard standards,processes and best practices.
• Implemented Agile / Scrum Methodology and participated in development & conversion of business requirements into Jira stories and analyzed that with team to make sure development is according to business need
• Review process design and reusable component development.
• Design & Development of the Business Process Management (BPM) components which includes PRPC Flows, Business Rules for MasaterCard Next Gen application flow
• Involved in design and development of Data Model, Complex Process flows, Activities, Functions and User Interface (UI) Rules.
• Design and development of Harness rules,Section rules and Layouts
• Created Activities and steps for implementing Core Business Logic.
• Design and development of Report Rules,Technical Rules and Security Rules
• Implementation of Decision tables, Decision Maps and Declarative expressions
• Created Gadget and HTML Fragment rules for custom portals.
• Designed custom User and Manager Portals.
• Created rules for Validation, Integration rules like Rule-Connect-SQL using methods like RDB save, RDB Open, RDB list and SLA rules to assignments & work objects for time-constrained processing of assignments and work objects.
• Worked with DBA on improving the response times of the various queries, and the overall performance of the system.
• Worked with Declare Indexes,Agents and Listeners.
• Used Tracer, Clipboard, Performance Tool, System Management application, and the log files for debugging.
• Worked extensively in designing application security which involves setting up Access groups,Access Roles,Operators,Application ID,Org Divisions, Org Units and Work groups.
• Code Reviews and Peer reviews.
• Involved in Bug fixes and Unit testing.

Environment: PEGA PRPCV6.1,Jira,Oracle, IBM WebSphere, Windows 7,Toad JAVA, MS Visio, SQL, HTML, CSS, XML.

Confidential, Omaha, NE

Sr. Pega Developer

Responsibilities:

• Created Application profile and executed Application Accelerator using Pega DCO tools and assisted in creating use cases and HLD documentation.
• Participated in creation of application specific Class structure and Rule set structure.
• Created Draft Flows, mockup screens in Pega for business demo and LLD documentation.
• Involved in technical discussions related to integration with external applications.
• Developed business rules in PPFN Pega application to identify PPFN eligible loans using activities, decision rules.
• Developed application specific integration tasks to intake loan and case details for bankruptcy cases from iSeriesusing MQ.
• Exposure in Configuration of Agents, Service and parse rules to intake data from iSeries, receive and process feedback on PPFNs received from attorneys using LPS application.
• Responsible for creation and updates of activities, flows, workbaskets to intake PPFN eligible cases, create cases and assign for BAC user review in case of exception as per business requirements.
• Responsible to create eForm file, eForm map rules to generate PDF of the PPFN work object and refer the PDF to attorney.
• Created the flows and UI - flow actions, section, harness and controls to allow BAC user to perform different tasks of including/excluding a fee on PPFN, approve or stop a PPFN, Create a manual PPFNs etc.
• Attended Status calls with Business, Technical and Infra structure Teams to discuss and update project status.
• Extensively used Pega Clipboard and Tracer for debugging of processes developed.
• Participated extensively in designing application security which involves setting up Access groups, Access Roles, Operators, Application ID, Work groups, Work basket and SLA rules.

Environment: Pega PRPC V6.2, Web Sphere, MS Visio 2007, Oracle 11g.

Confidential, Nashville, TN

Pega Developer

Responsibilities:

• Created High Level Class structure, Workflows and Rule sets in Pega PRPC.
• Participated extensively in designing application security which involves setting up Access groups, Access Roles, Operators, Application ID, Org Divisions, Org Units and Work groups .
• Involved in creating Properties, Activities and Service Rules, Developed Flows and activities, Created flows to handle Exceptions in the system.
• Designed and implemented user interfaces using Sections, Harness and HTML stream rules.
• Implementation of Decision tables, Decision Maps and Declarative expressions.
• Developed Mailbox Routing functionality to route the Security request to a Mailbox.
• Worked with Spin Off and Split-Join flows to create multiple assignments for Approvals.
• Migrated data instances and rule sets from Dev to UAT & Performance environment when needed.
• Creation of search reports using List view and Summary view rules of PRPC.
• Worked with Clipboard, Rules Inspector, DB trace and Tracer for troubleshooting the issues.
• Involved in bug fixing for phase 1.
• Responsible for creating Product.
• Actively involved in the User Interface solutions for the clients.
• Testing and debugging using tracer and Rules Inspector .

Environment: PRPC 6.1 SP2, MS Visio, HTML, XML, SQL Connectors, Oracle 10g, Java, J2EE, CSS and Java Script, IBM Web Sphere Application Server 6.1/7.

Confidential - Woodland Hills, CA

Pega developer

Responsibilities:

• Development using PEGA Rules Process Commander V 6.3 according to the Business Requirements.
• Worked in Production Support team, wherein handling many critical defects and delivered it on time.
• Responsible for making Design documentation of the project, RTM (Requirement Traceability Matrix) of the project.
• Interacted with Users, Developers, Project Manager to understand the business process, identify enhancements and gather Business Requirements. Interacted with testing team and provided support.
• Monitoring Log files for abnormal issues on application and database servers.
• Debugging using Tracer and Clipboard Management.
• Preparing development test cases as per the PRPC suggested approach.
• Generated the reports using PRPC OOB Functionalities. Development activities were performed using Smart Dispute Framework.
• Troubleshoot and communicate with PEGA Support team to resolve technical issues.
• Implementing User Interface for various flows like claims, complaints etc. using Portals, Sections, Harness,
• HTMLs and other supportive UI related rules.
• Implemented Decision tables, Decision Maps and Declarative expressions.
• Took ownership of several modules and delivered the work on time.
• Handled the Ruleset Management for this application in an efficient way.
• End to end Integration testing of the application.
• Expertise in Performance Testing using Rules Inspector, DB Tracer, PLA (Pega Log Analyzer) and PAL
• (Performance Analyzer).
• Designing and developing Process Flows, Activities and User Interface Rules.

Environment: PEGA PRPC V6.3 SP2, MSSQL, Visio 2003, Oracle 9i, Windows XP1

Confidential, Houston, TX

Jr. Pega Developer

Responsibilities:

• Involved in design and development of prototype
• Used PRPC's List View and Summary View reporting functionality to enhance business agility, measure business value and streamline processes
• Created activities and steps for implementing core business logic
• Created Operators and Workbaskets, Test types, Test environments, and Test applications.
• Preparing environment for development by creating required Classes, Rule Sets, Rule Set Versions, Access Groups, etc.
• Creation of HTML rules, Properties (Data types), Embedded Pages and Correspondences.
• Created Rule-Obj-Class, Rule-Obj-Property, Rule-HTML-Property and Rule-Obj-Model instances.
• Involved in the creation of user interface using Rule-HTML-Harness, Rule-HTML-Section and Rule-Obj-HTML.
• Experienced in integrating Pega with SOAP web services using Connectors/Services
• Involved in Unit Testing of the application and fixed bugs before migrating data instances and rule sets from development to UAT & Performance environment

Environment: PRPC 5.1, Microsoft Oracle, HTML, XML, SOAP, Java, J2EE, Websphere 6.1.

Confidential, NYC

Jr. Pega PRPC Consultant

Responsibilities:

• Involved in designing the Technical Design Documents for the Workflow development team.
• Developed Rules based process to support business needs and expansion.
• Worked with the Business Leads, and Business Analysts to define business requirements for designing, testing, and analyzed those requirements.
• Created High Level Class structure, Workflows and Rule sets in Pega PRPC.
• Developed Business Rules document for the implementation of Workflows in Pega PRPC.
• Created Activities, steps and methods which create the attachment objects and a link object that connects the attachment to the work object.
• Created Decision Rules, Map Value, Decision Table, Decision Tree and Declarative Expressions as per the requirements.
• Created Rules for Validation, Integration rules like Rule-Connect-SQL using methods.
• Creation of database, users, schema, tables partitioning and Indexes on tables.
• Responsible for the migration of Rule-Sets and Databases.
• Involved in Bug Fixing with System Architects for Harness, Declare Expression and When Rules.
• Created the Agents that run activities and listeners that support the integration implementations which routes the messages to the appropriate service rules and to the appropriate flow.
• Creation of search reports using List view and Summary view rules of PRPC.
• Actively involved in the User Interface solutions for the clients.
• Testing and debugging using tracer and Rules Inspector .

Environment: PRPC 5.3 / 5.4, HTML, XML, SOAP, Oracle, DB2, Java, J2EE, CSS and Java Script, Web Sphere 6.1.

Confidential, Richmond, VA

Java/J2EE Developer

Responsibilities:

• Designed JSP changes for UI part, created new JSP pages for the UI environment.
• Created mock up diagrams using MS VISIO and provided the screenshots replicating the changes to the User Interface (UI) as per the requirements. User Interface Requirements were optimized formobile and touch screen interfaces.
• Created new data base tables or customized current ones using DAT files.
• Successfully upgraded JSP pages and database references from Clarify 12.0 to clarify 13.1.
• Handled the security content and issues.
• Maintained the client-server environment and implemented the updates successfully
• Created and modified required views/tables/triggers using SQL and worked on database bug fixes.

Environment: Java, JSP, Clarify CRM 13.1, JavaScript, Java beans, Html, Xml, SQL, Unix, Spring Framework, BEA WebLogic 8.1.