PROFESSIONAL SUMMARY:

• Over 7 years of professional IT experience, with 5 Years as Salesforce Developer/Admin/Business Analyst using Force.com, Visual Force, and APEX, with 2 Years of Lightning EXPERIENCE.
• Extensive experience in Apex Development, Visualforce pages, Classes, Controllers, Triggers, Web services API, Components, Custom Objects, Scheduler and Batch Processes Wrapper classes and Dynamic apex Design Patterns.
• Have good Experience in working knowledge in querying Salesforce database using SOQL & SOSL queries using Force.com Explorer. Experience in Workbench to fetch data using SOQL queries.
• Experience in customization of Salesforce Sales, Marketing, Service CRM clouds, Collaboration and Community.
• Expertise in working with REST, Bulk & SOAP/WSDL Web services for integrating with third party tools.
• Designed various Custom Objects, Custom Fields, Role Based Page Layouts, Custom Tabs, Sales, Services and Custom Reports as per the client requirements.
• Implemented various advanced fields like Picklist, Custom Formula Fields, Field Dependencies, Validation Rules, for automated alerts, field updates, entity relationships and Email generation according to application requirements.
• Good Experience in developing Custom Page Layouts, workflows, and Approval processes.
• In Aura used Apex Class as attribute type to pass data in specific format.
• Used Metadata API to retrieve, deploy, create, update or delete customization information, such as custom object definitions and page layouts, for your organization.
• This API is intended for managing customizations and for building tools that can manage the metadata model, not the data.
• Experience using Visualforce in Lightning experience, security authentication, digital signature.
• Proficient in creating the Lightning Component Tabs and Visual Force Tabs.
• Used test annotations @is Test, @test Setup and written classes for web services by implementing Web Service Mockups.
• Experience integrating Salesforce.com with enterprise - level applications though all available integration channels as well as Salesforce-to-Salesforce integration.
• Created sites, Visualforce pages with UI like application portal and gave access to internal and external users.
• Experience in migrating from Salesforce classic to Lightning by analyzing existing Visualforce components and converting them to Lightning components using Lightning app builder, SLDS styles and Aura framework.
• Experience in customizing and configuring Web-to-Lead, Web-to-Case, Email-to-Case and custom Lead conversion process.
• Experience in data migration using Import wizard, Apex Data Loader.
• Developed SFDC Customized Reports, Dashboards and Processes to continuously monitor data quality and integrity.
• Deployed customizations from sandbox to production environment by Eclipse IDE and Change Set.
• Experience in implementing Enterprise applications using Java/J2EE, JSP, Servlets, JDBC, Web Services, JavaScript, HTML, XML and WSDL.
• Good experience with HTML, JavaScript, jQuery, CSS, XML, ActiveX technologies and various database access.
• Expertise in writing SQL, PL/SQL triggers, procedures and functions with Oracle, MS SQL Server.
• Capable of quickly learning new technologies and processes, and successfully applying them to projects and operations.
• Strong knowledge and working experience with software Development Life Cycle Methodologies Agile, Scrum, Waterfall, RAD, POC and demos.

TECHNICAL SKILLS:

Salesforce Technologies: Apex Class & Apex Web Service, Apex Language, Apex Scheduler, Apex Trigger, Batch Apex, S-Control and Visual Force (Page, Component & Controllers).

Custom Integration: AppExchange Package & Custom Application, Approvals & Workflow, Custom Objects Custom Settings, Custom Labels and Tabs, Dashboards, Email Services, Outbound Messages, Field Updates, Reports, Role Hierarchy, Security Controls.

Force.Com Tools: Force.Com API Tools (Data Loader), Force.Com Explorer, Force.Com Excel Connector, Force.Com IDE, Force.Com Migration Tool.

Web Technologies: HTML, DHTML, HTML-5, CSS, java script, Aura

Web Services: SOAP, WSDL, XML, REST

Operating Systems: Unix, Windows-xp/Vista/7 /2000/2003

Databases: Oracle, MS Access, Microsoft SQL Server, SQL & PL/SQL

Programming Languages: Apex, C, C++, C#, SQL, SOQL, SOSL, Java

Methodologies: Agile Scrum, Iterative, SDLC Methodology Waterfall

PROFESSIONAL EXPERIENCE:

Confidential - Sunrise, FL

Salesforce Lightning Developer

Responsibilities:

• Involved in various activities of the project, like development meeting, requirement gathering, and analyzing requirements, documenting the functional and nonfunctional requirements.
• Designed, developed and deployed the Custom Apps, Custom objects, Custom Fields, Custom buttons, Page layouts, Custom tabs, Components, Visual Force Pages, Apex classes to suit to the needs of the application.
• Worked in Agile methodology, attended daily scrum meetings, weekly grooming meetings and sprint review meetings.
• Implemented Salesforce Lightning Web Components for small set of users within the organization, developed Lightning components and server-side controllers to meet the business requirements.
• Developed web apps for desktop using Salesforce Lightning Component UI framework.
• Created Lightning web components and apps combining Lightning Design system, Lightning App Builder and Lightning Component features.
• Implemented Quote-to-Cash solution using APTTUS CPQ. Good understanding of the Apttus CPQ.
• Involved in CPQ (Configure, Price& Quote) design and mapped to the Salesforce custom objects and involved in Apttus Advanced Workflow Approvals
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Worked with SFChatter which helps the users to communicate with the organization easily and quickly.
• Used field level security along with page layouts in Lightning to manage access to certain fields.
• Implemented Salesforce web services like SOAP and REST API, Java, XML.
• Performed Data Migration from home grown legacy system to salesforce CRM using Data loader.
• Developed Lightning Component Framework and built Lightning component using Aura framework.
• Automated 80% of our manual processes using declarative tools like workflows, process builder, Flows, Approval processes and formula fields thus reducing significant manual effort across all our internal teams.
• Manage page layouts, fields, and system interface/capabilities, Lightning Component.
• Experience in creating Lightning Components and used Lightning Design System to convert existing Visualforce pages to lightning components.
• Implemented Sales cloud and incorporated the enhanced features as required to streamline the business process.
• Strong Experience in Salesforce Lightning components design & designing compact layouts using Apex triggers, Page layouts, Visual force pages, workflows for Mobile platform.
• Created Lightning Components using Controllers, Helper Methods, AngularJS, CSS and Bootstrap.
• Upgraded some Apps from Classic to Lightning experience to develop rich user interface and better interaction of pages.
• Created multiple Lightning Components, added CSS and Design Parameters that makes the lightning component look and feel better.
• Hands on experience on salesforce packages and lightning. Implementing salesforce lightning components for small set of users within the organizations.
• Created Apex methods for the lightning controller and helper methods to perform DML operations on the case records.
• Responsible for building integration processes integrating cloud-based applications (SaaS/PaaS), and On-Premise Enterprise Applications.
• Done with integrations using connectors such as Sale force, Database, HTTP, FTP and File Connectors.
• Worked on Data migration of objects like Account, contact, lead, attachments and custom objects from source SFDC to Target SFDC, used data loader and file exporter tools.
• Worked with Integration and web services. Integrated Salesforce with legacy systems using Apex Web services and outbound messaging.
• Integrated the web services using REST and SOAP by generating the necessary stubs from the WSDL files for extracting the data from the homegrown applications by using the homegrown web services.
• Interacted with the Business team on a weekly scheduled basis for discovery on the requirements, discussing the open-sprint topics and presenting the completed development tasks.
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, field updates to implement the business logic.
• Integrating Marketing Cloud with sales and service cloud using the API functionality and making the Synchronization happening for every 15 minutes.
• Design Mobile responsive email mock-ups that are built out and integrated into the Salesforce Marketing Cloud.
• Created journeys and implemented marketing campaigns using Marketing cloud tools like Journey Builder, Email Studio and Automation Studio.
• Manage users, Public Groups, Profiles, and Roles within the Salesforce CRM; this involved designating access to the applicable user within the user hierarchy.

Environment: Saleforce.com platform, Apex Language, Visual Force Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox, Eclipse IDE Plug-in, SOQL, SOSL.

Confidential - SanRamon, CA

Salesforce Developer

Responsibilities:

• Requirements gathering and doing configuration and customization according to business requirement.
• I was involved in estimation and analysis for migration from classic to lightening.
• Created custom objects and custom fields in Lightning experience
• Involved in creating a component for custom buttons which are not supported in lightning.
• Created Email Templates and Mail Merge Templates and was involved in doing the mail merge for different standard and custom objects in lightning experience.
• I was Involved in developing Salesforce Lightning applications using Lightning Components, Controllers and Events and used custom CSS in the components.
• Developed Lightning Component Framework and built Lightning component using Aura framework.
• Knowledge on Salesforce Lightning Process Builder, Lightning UI/UX, app builder and creating Visual Workflows, Salesforce Support, communities and Chatter groups.
• Maintenance of installed Managed Packages in Lightning using Apex
• Worked on preparing Technical Design Document.
• Created Apex Classes, Batch Classes and Schedule class according to the business requirement, helper classes to support Apex Triggers.
• Used the Apex code according to governor limits.
• Doing Bulk notification of the trigger using Collections like list, set and Map.
• Developed Visual force pages using standard controller, Custom controller, extension controller along with handling view state errors.
• Worked on Soap API and Rest API to design and support web services platform.
• Developed the Batch process to load data from external system to salesforce.
• Worked on Visual force pages and its attributes.
• Writing Experience in Implementation, Support of Salesforce CRM, and Salesforce SFA applications based on Apex Language and leveraging Force.com Platform.
• Created Visual flow for achieving the user triggered actions for displaying customer information on the screens.
• Worked on Process builder for automating the actions such as creating and updating the custom object records.
• Used Batch classes and wrapper classes to improve the work efficiency.
• Wrote SOQL and SOSL queries within custom controllers, extensions and triggers.
• Worked on External enterprise applications with salesforce using Metadata API.
• Using Metadata API to retrieve, deploy, create, update or delete customization information, such as custom object definitions and page layouts, for your organization.
• Responsible for weekly and monthly data export, updates, and backup for the organization.
• Used Apex data loader, import wizard to Inset, Update, and Import data from Microsoft Excel into Salesforce.com.
• Worked on Sales cloud in opportunity management, account management.
• Involved in Salesforce.com Application support activities and customizing the apps to match the functional needs of the organization.
• Performed other administrative tasks such as managing Accounts, Contacts and Cases, setting workflows and approval process for approving new accounts and other business process.

Environment: Saleforce.com platform, service cloud Apex Language, Visualforce (Pages, Component & Controllers), Data Loader, HTML, Java Script, Resource Management, Custom Objects, Custom Tabs, Email Services, Security Controls, Eclipse IDE Plug-in, Windows XP, SOAP, REST, XML.

Confidential - Irving, TX

Salesforce Developer

Responsibilities:

• Implemented Agile Methodologies in developing Software Development Life Cycle.
• Develop reporting and dashboards to communicate campaign and marketing effectiveness.
• Research, evaluate, implement, and present statistical methods to provide actionable insights across CRM and other platforms as necessary.
• Created Objects, Page Layout, Record Types, Relationships, Validation Rules, Workflows and Approval Process.
• Working with Administration activities like Users, Profiles, Permission Set Role, OWD settings and Sharing Rules, Designed and Developed Service Cloud and Integration.
• Created Workflows for automated Lead Routing, Lead Escalation, Alerts and Custom Coaching Plans and implemented Email-to-Case, Web-to-Case for automation of the case creation.
• Using Data Loader and Import Wizard for Data Export, Updates and Backup for the organization.
• Worked with various Salesforce.com objects Lead, Account, Contact, Opportunity, Campaign, Cases, Solutions Standard Objects and Custom Objects.
• Created Public Groups, Queues, Permission Sets, Profiles, Users and Security Settings based on role hierarchy.
• Implemented Salesforce Service Cloud and Opportunity Management (Case Management, Entitlement Management, Product and Price book, High Volume Customer Portal, Partner Portal, Visual Force Sites) for business support and technical support for its channel customers.
• Worked with SOQL, SOSL queries with Governor Limitations to store and download the data from Saelsforce.com platform database.
• Experience in developing and maintaining email templates within Marketing Cloud.
• Developed and implemented both the time dependent and time independent workflows as per the requirement.
• Architect solutions for the data analytics and Einstein platforms, both discovery and wave and provide direction for both the business and technical teams to develop a solution.
• Manage re-architecture of Jenkins and integration with Confluence for Release Management and documentation assets. Re architect a Maven based system reducing build times.
• Experience in ETL Methods for integrating data feeds on Salesforce cloud
• Developed Complex Apex Batch Jobs for updating the accounts daily basis and monthly basis. Used custom settings wherever possible to avoid SOQL queries.
• Migrating Metadata from one sandbox to another sandbox using Force.com IDE Tool.
• Used Web Services like SOAP API and Rest API to integrate with external systems.
• Performed Unit, Integration, Regression and User Acceptance Testing.

Environment: Saleforce.com platform, Visual Force pages, Apex Language, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Salesforce.com Data Loader, Security Controls, HTML, Java Script, Web Services, Sandbox.

Confidential - Dallas, TX .

Salesforce Developer

Responsibilities:

• Interacted with the business unit for gathering the Salesforce.com CRM implementation requirements.
• Created Custom objects, custom fields, Picklist, Role-based page layouts, Workflows, Validation Rules, Approval Processes, custom Tabs, custom reports, report folders, report extractions to various formats, Dashboards according to application requirements.
• Automated the process of creating Leads directly from Web and Auto-Response rules.
• Developed Formulas, Validation rules to maintain the quality of the data.
• Created Many-to-Many relationships and created Junction objects to implement Roll-up Summary fields to aggregate data from child records on the parent.
• Used SOQL and SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Created Dashboards using customized Dashboard components.
• Leveraging Sales Cloud functionality, including Account Planning, Sales Forecasting, Opportunity Management and Lead Management.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Worked with various Salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Reports, and Dashboards.
• Developed Apex Classes, Controller Classes, Triggers and Visualforce Pages for various functional needs in the application.
• Developed and configured various Custom Reports and Report Folders for different user profiles based on the need in the organization.
• Developed Custom Objects, Custom Reports and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics.
• Maintained user roles, security, profiles, and workflow rules wherever necessary.
• Interacted with the Salesforce.com premium tech support team on a regular basis.

Environment: Saleforce.com, Apex Classes, Controller Classes, Triggers, Visualforce, Salesforce.com Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Page layouts, Email Services, SOQL, SOSL, Sandbox, Force.com IDE.

Confidential, TX

Java Developer

Responsibilities:

• Develop the scripts used to convert ASP to ASP.NET modules.
• The data access layer was designed on the middle tier, which would connect to various databases for various groups. Object oriented technology was extensively used for developing re-usable frameworks for Data access layer and Standard EXE framework using C#.
• Used JavaScript to perform validations and catch the events on client’s browser.
• Involved in various phases of Software Development Life Cycle (SDLC) of the application like requirements gathering, Design, Analysis and Code development.
• Developed Use case diagrams, Object diagrams, Class diagrams, and Sequence diagrams using UML.
• Extensively designed and developed web pages using JSP, HTML5, JavaScript, AngularJS and CSS in the front end.
• Used Web services (SOAP) for transmission of large blocks of XML data over HTTP.
• Developed Restful Web services for transmission of data in JSON format.
• Developed ANT scripts for automating build process
• Used Spring Model View Controller (MVC) 2 architecture. Used JSPs in front-end, Used XSL/XSLT for transforming common XML format into internal XML format.
• Used Log4J API for logging and debugging.
• Used JIRA as bug tracking tool.
• Implemented the Web Services with WSDL, UDDI, and SOAP from the scratch by using Apache Axis.
• Deployed the application on WebSphere server.
• Debugged the code using Java debugger and Eclipse and used exception, condition and other break points.
• Involved in installation of Oracle Client, troubleshoot and establish the connection to Oracle database.

Environment: Servlets, Java, CSS, JDBC, SQL, AJAX, JSP, Apache Tomcat, Java Beans, JDBC, Java Script, HTML and Rational Rose and Dream weaver