SUMMARY

• 5 Years of total IT experience with exclusive 2+ years of PRPC experience in Analysis, Design and Development in Healthcare, Communication industries.
• Experienced as a PEGA Architect in writing, debugging, creating flowcharts, coding, and documenting programs.
• Having good experience in working with team of Agile/Scrum environment.
• Sound Skills in developing PRPC High Level Class structure, Rule set management and using PEGA Rules Process Commander (PRPC).
• Experience in developing Work Flows, Rule based Business Process Management (BPM) applications on PEGA Rules Process Commander (PRPC).
• Having extensive knowledge in Development and testing of Inbound and Outbound.
• Implemented various PRPC components like Decision Tables, Decision Trees, Declare Expressions, Constraints, Indexes and Activities.
• Sound Skills in providing Production Support in fixing all kinds of severity Issues.
• Knowledge in Design, Development and Deployment of PRPC (PEGA RULES Process Commander) and Java/J2EE based applications.
• Well versed with entire software development life cycle (SDLC)
• Excellent skills in Java, Struts, Hibernate, SOAP, REST, SQL, PL/SQL.
• Experience in RDBMS Design, SQL, PL/SQL.
• Experience in RDBMS technologies like Oracle SQL, PL/SQL and MS - SQL
• Expertise in developing Web Services using Connect-SOAP, and Connect-HTTP
• Strong analytical skills, logical, presentation skills with strong communications skills at different technical and managerial Levels.

TECHNICAL SKILLS:

BPM Suites: PEGA Rules Process Commander (PRPC) 7, 7.1.x, 7.2.x, 7.3.x, 7.4, 8

Languages: C, C++, Java, J2EE (JDBC, Servlets, JSP), SQL.

RDBMS: Oracle 11g, SQL Server 2008, My SQL

Application Servers: Web Sphere, J-Boss.

Web Servers: Tomcat.

Scripting Languages: XML, HTML and CSS.

IDE: Eclipse.

Operating Systems: Windows XP/Vista/7/8/10, Linux Bistros (Ubuntu, Fedora)

PROFESSIONAL EXPERIENCE:

Confidential, Atlanta, GA

PEGA Developer / SA

Responsibilities:

• Gathering Business Requirements from Business Users and Business Architects for effective data mapping.
• Designing Class structure, Data types, Activities, Flows and Services.
• Preparing Technical Design documents and sits with Data modeler to design data model and high level design documents.
• Implementing process, screen flows as per the requirements to achieve business objectives.
• Developing User Interface elements like Harness, Flow Actions and Sections..
• Creating field validations using declarative expressions and declare constraints for known issues in the framework.
• Developed and Implemented activities involving number of steps and methods for calling standard activities that come with the framework and the PRPC.
• Developing decision & declarative rules..
• Integrating to External Oracle DB from PRPC by using Stored Functions, Procedures and also Update the database to ensure data integrity.
• Integrating to External Services from PRPC by using Connect SOAP services.
• Implementing summary, list reports for both manager & associates by creating report definition rules.
• Working with LEAD on code reviews for optimizing code using PEGA OOTB features and Best practices.

Environment: PEGA PRPC 7.3.1, Oracle10g, SQL Server, Windows XP, HTML, XML, JSON, SOAP UI, Microsoft-Excel.

Confidential, Atlanta, GA

PEGA System Architect - COE Team

Responsibilities:

• Worked with the business and off-shore teams to define the Use cases for the application based on the business specifications.
• Created technical Design documents and requirements documents on the basis of use cases.
• Implemented critical workflows part of day to day business operations, the workflows is crucial to success of the system, especially considering the PEGA guardrails
• Designed the Class Structure, Activities, Flows and Services.
• Created REST services to expose and fetch the data from internal and external systems
• Developed and Implemented activities involving number of steps and methods for calling standard activities that come with the framework and the PRPC.
• Implemented field validations using declarative expressions and declare constraints for known issues in the framework.
• Performed integration by developing rules pertained to rule-connect and rule-service.
• Major tasks involved integrating with SQL databases to fetch data and with SOAP/Web services to review particular data.
• Designed and implemented the NEXT BEST ACTION by creating the strategy rules, propositions, analytics, decision data etc.,
• Worked on Database mapping, acquiring remote database connection, and other database related operations.
• Connecting External Oracle DB from PRPC using Stored Function and Procedures.
• Connecting External Services from PRPC using Connect SOAP services.
• Participated in code reviews for optimizing code using PEGA OOTB features
• Deployment and Production support for the releases.

Environment: PEGA PRPC 7.1.8, PEGA PRPC 7.2.2, Oracle10g, SQL Server, Windows XP, HTML, XML, JSON, SOAP UI, Microsoft-Excel.

Confidential, Atlanta, GA

PEGA System Architect

Responsibilities:

• Worked with the business and off-shore teams to define the Use cases for the application based on the business specifications.
• Created technical Design documents and requirements documents on the basis of use cases.
• Implemented critical workflows part of day to day business operations, the workflows is crucial to success of the system, especially considering the PEGA guardrails
• Involved in Design of Class Structure, Activities, Flows and Services.
• Created REST services to expose and fetch the data from other systems.
• Resolving technical issues, enhancements.
• Created document for the impact when migration of current system to 7.1 with pros and cons by doing POC’s.
• Implemented activities, UI Changes for business logic.
• Connecting External Oracle DB from PRPC using Stored Function and Procedures.
• Connecting External Services from PRPC using Connect SOAP services.
• Working on User Interface elements like Harness, Flow Actions and Sections
• Working on decision rules and declarative rules.
• Implemented summary, list reports for both manager and associates by creating report definition rules.
• Created Trend, Line, Pie etc., types of charts to show them in Dashboard UI.
• Participated in code reviews for optimizing code using PEGA OOTB features
• Deployment and Production support for the releases.

Environment: PEGA PRPC 7.2.2, Oracle10g, SQL Server, Facets Exploring tool, Windows XP, MS Visio, HTML, XML, JSON, SOAP UI, Microsoft-Excel.

Confidential, Minneapolis, MN

PEGA Developer

Responsibilities:

• Responsible to make sure all Pega 7 Guardrails followed in the new development.
• Actively engaged with product owners to define requirements using agile methodologies.
• Designed and developed the common functionality required by the other applications.
• Designed non-blocking user interface to improve the home page load time, when CSR accepts the call
• Implemented logic for cross thread communication between Standard / Interaction / Intent threads for Caller type changes
• Implemented REST Connectors to integrate Pega with external systems.
• Enabled Confidential application on Mobile platforms IOS and Android using Model-driven web app in a native wrapper
• Well-versed in using the Pega 7 UI components for web and Mobile applications.
• Implemented the case processing Stages, steps in the claim process.
• Removed Thread family scope Declare pages and top level pages and re-built the processing flow logic using data pages.

Environment: PEGA Rules Process Commander 7.1(upgraded to PEGA 7.1.7), IBM Web Sphere 6.1, MS Visio, SQL, XML, HTML, HP Quality Center, SQL Developer and DB2.

Confidential

Test Engineer

Responsibilities:

• Designed the efficient manual test cases based on analysis of requirements, functional specifications, Technical design documents, Use cases, supporting documents.
• Involved on testing the new functionalities based on test cases and coordinated with development team in fixing the issues.
• Tested critical bug fixes including critical fixes and coordinated with developers in release of bug fixes meeting tight timeline.
• Participated in Integration, System, Smoke Testing.
• Identified the initial setup, input data, appropriate steps and expected responses in the manual test cases.
• Performed End to End Testing and involved in User Acceptance Testing.
• Used Quality Center (HP QC) as a bug tracking system.