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Web Services Supervisor Resume

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SUMMARY:

  • One plus year federal government service supervisory experience at Confidential
  • Business writing from American Management Association.
  • Adobe Acrobat Section 508 Compliance/Accessibility Trainer.
  • 18+ years working in the web site management, design and development for non - profit organizations
  • 12+ years team management and project management experience.
  • 12+ years live event management experience.
  • 12+ years working as a contractor for the U.S. federal and state government agencies.
  • Understanding and had working experience in the Waterfall/Agile/Scrum project management methodology process.
  • Know how to remain calm and functional during chaos.

TECHNICAL SKILLS:

  • Drupal 7/8 CMS (Content Management System) Web Design and Development.
  • Section 508 Compliant Adobe Acrobat PDF and Accessibility Certified Expert.
  • Microsoft Office (Word, Excel, Access & Outlook).
  • Bootstrap Responsive Web Design.
  • Adobe Creative Suite (Photoshop, Dreamweaver, Premier, After Effect & InDesign).
  • Front-End Interface Design using, jQuery, JavaScript, HTML 5, PHP & CSS 3.
  • Linux, Apache Web Server, MySQL/MariaDB and PHP.
  • Kali Linux Penetration Testing Tools (John the Ripper, Armitage, DNSTracer, 4nonimizer, Reaver, AiroDump, AiroMon, BSSID Wireless Identification, etc).
  • Setting up a laptop for penetration test with Virtual Box (other VM software), Kali Linux and Wireless configuration.
  • Cybersecurity intelligence gathering and reporting on hacking and cybercrime activities from the Kremlin Russian Federation, APT33 Iranian hacker, Chinese PLA Unit 61398 (MSS), Tunisian Falaga Jihadi Group, Anonymous InfoSec Group, Romanian Blackhat and other black hat hackers from different countries (IP, Lat & Long information).
  • IP Tracing Application, Net Analyzer, Traceroute, WhoIs, IP Ping, & IP Detective.
  • Microsoft Project/Visio/Power Point.
  • Linux, Apache Web Server, MySQL and Windows IIS Environment.
  • Understanding other CMS web platforms such as Joomla and WordPress.
  • FORESEE Government Survey Integration.
  • Google Analytic and Google Office Tools Suite Management.
  • Video Production and Editing.
  • Computer Repair and Troubleshooting.
  • Graphic Design, Expo Booth Design, & Brochure Design.
  • JAWS Screen Reader.

PROFESSIONAL EXPERIENCE:

Confidential

Web Services Supervisor

Responsibilities:

  • Lead and project manage the new Confidential Drupal 8 web site development project.
  • Lead, coach, mentor and manage 5 direct team members from the Confidential Business Services division full time and 2 more team members from Marine and Family division part-time. The team consists of 1 SharePoint developer, 1 technical support, 1 business analyst, 2 computer programmers, 1 web UI/UX designer and 1 Drupal CMS developer.
  • Work with HR and Cybersecurity team to take care of new employee hiring paperwork and SAAR security clearance application forms to make sure that new employees have their Security+, background checks and other requirements before they are being granted the level 3 fully adjudicated level of clearance.
  • Lead and project manage multiple projects such as the Confidential ePR (online procurement application) project, Windows Server Upgrade, EFM Survey Software, etc.
  • Write team performance report, give feedback and discipline the ones with behavior issues.
  • Report directly to Confidential deputy directors and provide updates on how the team is doing.
  • Identifying developmental needs of my team members and arranging the development that will help them do their job better.
  • Approve work hours, vacation time, sick leave, leave, comp time and other timesheet related items.
  • Assign projects and task to team members.
  • Work with the Confidential Cybersecurity team to make sure that all the Cybersecurity related issues are being addressed and fixed.
  • Write project plan outline, project plan, PWS and other project related items.
  • Assign required s to team members.
  • Manage team schedule and sending attendance daily update.
  • Write and review the CIO weekly reports from the team.
  • Create project budgetary forecast
  • Manage contractors and perform Contracting Officer Representative (COR) duties as assigned by the Contracting Officer (KO) to make sure that the contractors complete their before we issue the payments.

Confidential

Project Manager/Web Developer

Responsibilities:

  • Managed Confidential Web Projects.
  • Securing Confidential Satellites web site from cyber-attacks.
  • Worked with the Confidential team on the JASON-3, GOES-R and JPSS satellite launch web sites.
  • Making sure all that al PDF files are Section 508 Compliant before being posted on the Confidential web site.
  • Integrated the FORSEE government survey into the Drupal system.
  • Work with Confidential Chief of Staff Leaders & Directors of Communication and provide technical assistance with Confidential web site.
  • Provide Google Analytics reports & presentations.
  • Work with Confidential content writers and graphic designers from other Confidential branch officers to produce web contents.
  • Work as the main Point of Contact for all Confidential Web sites like CRSRA.
  • Designed & developed OSGS (Office of Satellite Ground Service) web site.
  • Designed & developed OSAAP (Office of Systems Architecture and Advance Planning) web site.
  • Designed & developed OPPA (Office of Projects, Planning and Analysis) web site.
  • Worked with Confidential representative to Confidential to design and develop NESDOCS Policy web site.
  • Shoot and produce videos for Dr. Stephen Volz, the Assistant Administrator for Confidential 's Satellite and Information Service and the Acting Assistant Secretary for Environmental Observation & Prediction.

Confidential, Rockville, Maryland.

Project Manager

Responsibilities:

  • Mentored, trained and managed contractors and internal web development team.
  • Prepared wireframes for the Drupal web development team.
  • Tracked and processed web changes requests.
  • Assisted the Content Manager and Social Media Manager with technical help.
  • Prepared Google Analytics report for the Director of Web Communication.
  • Managed footprint tickets status and make sure each tickets are completed properly.
  • Tracked tasks/projects to make sure they are completed on time.
  • Met with stakeholders and making sure that they get what they need.
  • Coached/mentored team members and help the team members when they have questions about Drupal and web development related questions.
  • Created web graphics using Photoshop.
  • Created Power Point presentation for the Director of Communications.
  • Produced video presentation for USP.

Confidential, Green Belt, Maryland

Project Manager/Web Developer

Responsibilities:

  • Managed a short term/fixed budget web development contract for ARES Corporation.
  • Developed Confidential Code 300 Safety and Assurance Division web site using Drupal 7/Joomla CMS.
  • Posted videos on Code 300 Confidential Safety and Assurance Division web site.
  • Met with Confidential Code 300 Chief and contracting site manager in planning meetings.
  • Trained and mentored a junior level Drupal developer.

Confidential, Glen Burnie, Maryland

Project Manager/Web Developer

Responsibilities:

  • Created a project management plan for the State of Maryland Highway Administration web site MD511.org web site redesign using Microsoft Project/Visio/Power Point.
  • Presented the project management plan to the State of Maryland CHART state officials.
  • Developed the KnowtionGroup.com Web site using Apache Web Server, PHP, MySQL, JQuery and Drupal 7 Content Management System.
  • Managed, updated and designed the Knowtion Group Company Social Media Web sites (Facebook, Twitter and LinkedIn).
  • Prepared monthly/quarterly Google Analytics report for the executive team.
  • Designed and developed the Prince George's County Department of Public Works and Transportation Web site.
  • Designed and developed the State of Maryland Department of Transportation CHART Web site.
  • Managed the Knowtion Group Drupal Internal Project Management Web site.
  • Designed and created the Knowtion Group Marketing materials for business development team. (Banners, Video Advertisements & Handouts)
  • Designed and created Skyline ITS Mobile Web site.
  • Designed graphics for employee materials for the Knowtion Group.
  • Designed the State of Maryland Highways Administration CHART Program Web site.
  • Designed the Prince George's County Department of Public Works and Transportation Web sites.
  • Created graphical Power Point presentations.
  • Designed and create Web graphics using Photoshop.
  • Designed Skyline Technology Solution Web site and manage all the Knowtion Group companies’ Web sites.

Confidential, New Carrollton, Maryland

Web Analyst/Section 508 Compliant Specialist

Responsibilities:

  • Trained the Confidential Subject Matter Experts on how to produce 508 compliant PDF.
  • Proof read Confidential documents and edited the documents to make sure the information that was posted on the Confidential .gov Small Business/Self-Employed was accurate and formatted correctly for the Web.
  • Created new pages, inserting information and updating information on the SB/SE IRG.GOV site by using Vignette Content Management System.
  • Created 508 compliant Flash video streaming with video captioning.
  • Checked and analyze PDF and HTML documents to make sure they are 508 compliant by using Adobe Reader and JAWS screen reader.
  • Worked with subject expert matters in updating the information on the SB/SE section of the Confidential .gov and making sure the information is accurate.
  • Processed tasks requests assigned by the team leaders.
  • Designed and developed the 2009 Confidential Small Businesses/Self-Employed Online Calendar.
  • Managed the Confidential .gov SB/SE web content inventory system.

Confidential, Silver Spring, Maryland

Web Manager

Responsibilities:

  • Created a project management plan for redesigning the Adventist Risk new web site.
  • Trained, mentored, supervised and assigned projects to intern and freelance contractors.
  • Worked with the ARM video producer and publish the Solutions Video on the web.
  • Worked with the Healthcare Department, Personal Risk Department, Claims, Field Services directors and their staff to keep the information in each department's section up-to-date. I provide technical support for all website issues.
  • Edited and produced videos by Final Cut Pro/Compressor on MAC OS X
  • Developed and setup an online payment site by using PHP, OS Commerce and Paypal.com shopping cart on Linux/Apache server.
  • Worked with the Corporate Communication Department's graphic designer and an event coordinator to publish the monthly Solutions newsletter (using Adobe InDesign) and work with a printing house to print the final version of the newsletter.
  • Worked with the Corporate Communications Department's team to help organize the Risk Management conference events by creating list of equipment, helped organize on-line payment and registration, provide support for clients who need computer support, create printer network system for the ARM staff and clients.
  • Worked with the President, vice presidents and presenters to provide them with Power Point presentation design templates for the domestic and International Risk Management Conferences. Provide technical support as needed.
  • Prepared organization mapping process flow chart and business reports using MS Visio.
  • Prepared monthly web income statement and report for the accounting department in MS Excel format.
  • Met with planning and resource committee, risk management conference committee, and advertising committee to discuss annual plans and brain storming new ideas.
  • Setup a VPS Windows Web Server 2003 and Drupal Content Management System.
  • Managed video al library for clients.

Confidential, Simi Valley, California

Project Manager/Webmaster

Responsibilities:

  • Created a project plan for the redesigning the Voice of Prophecy Web Site.
  • Managed outside contractors.
  • Trained and mentored interns.
  • Managed the Voice of Prophecy live events.
  • Prepared Power Point Presentations.
  • The former website averaged 4,000 unique visitors per month - after it was redesigned the website attracted 28,000 unique visitors per month and the usage hits went up to almost 2 million per month. I accomplished this by providing fresh content on the site daily.
  • Search Engine Optimization (SEO).
  • Promoted the Voice of Prophecy websites using search engine optimization techniques like maximizing the Meta Tag descriptions and better Meta Tag keywords.
  • Utilized website statistical reports to see which sections of site were being used by the visitors. Analyzed the data about visitor entry point, exit points, how long they stay on the website, which section they visited and for how long. Developed strategies to improve website based on continuously monitoring and analyzing this data for improvements that will bring visitors back again and again.
  • Created radio audio Podcasting system by using XML.
  • Prepared streaming audio and video for web streaming.
  • Created an online donation system by using PHP and MySQL.
  • Website sections that generated more than $250,000 through online sales of books, CD's and videos as well as donations.
  • Implemented intranet database system by using ASP, Dreamweaver, and MS Access SQL on Windows 2003 Server.

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