SUMMARY:

I am an Information Technology professional with over 22 years of systems development and support experience in all phases of system’s life cycle, on both mainframe and client server platforms. My deep experience includes over 22 years of Systems Analysis, Development, Production Support and Project Management work in the Airline and Automobile industries. I have strong analytical and development skills across various platforms and databases. In addition to my technical expertise, I have experience in managing and leading teams of off shore developers in India, China and Brazil.

EXPERTISE:

• COBOL, PL/1, DB2
• IMS/DB/DC
• TSO/ISPF, JCL
• SDSF, CA VIEW, CA - DISPATCH, CA7, CONTROL M & R
• EASTYTRIEVE, DYL 280, ENDEAVOR, PANVALET, XPEDITER, IBM, Confidential Utilities, JAD, Microsoft Office,
• ORACLE PL/SQL, MS PROJECT, VISIO, TOAD, HTML, PHP, MYSQL, Web Development

RELEVANT PROJECT EXPERTISE:

• Requirements Gathering
• Analysis and Design
• Problem Resolution
• Construction and Testing
• System integration and upgrade
• Project Management, Water Fall and Agile Methodologies

RELEVANT PROJECT EXPERIENCE:

Confidential, Houston, TX

Developer, Development and Production Support

Responsibilities:

• Developed processes, system changes and enhancements to accommodate newly defined 2014 and 2015 business rules for MileagePlus members. Worked on development, production support and defect fixes.
• Primary support for Promotion Sub System of Confidential MileagePlus system. Supported client on daily Promotion’s requirement changes.
• Modified and implemented LOADPR process of Promo sub system that was fairly complex project and required a lot of collaboration.
• Developed and provided production support for United and Continental Airlines 2013 enhancement projects to best serve the combined members base of MileagePlus and One Pass.

Platform: IBM Mainframe, MVS, JCL, TSO/ISPF, PL/1, COBOL, IMS/DB2, EASYTRIEVE, ENDEAVOR, CA7, CA VIEW, MICROSOFT OFFICE.

Confidential, Houston, TX

Senior Developer - Development and Production Support

Responsibilities:

• Successfully completed several high visibility projects for the MileagePlus and One Pass merger and post- merger projects from Business design to implementation.
• Subject Matter Expert (SME) for Partner system, GPS System, Financial & Billing reports, Chase CIF file processing and Elite Status files to SHARES and Amadeus. Involved in enhancements, development, testing, implementation and Production support.
• Coordinated merger related upgrades, testing, production moves and other issues related to above tasks with Confidential ’s offshore teams in India and China, Continental Airlines One Pass Marketing team and Confidential ’ MileagePlus Loyalty team.

Platform: IBM Mainframe, MVS, JCL, TSO/ISPF, PL/1, COBOL, IMS/DB2 EASYTRIEVE, Endeavor, CA7, CA VIEW, MICROSOFT OFFICE.

Confidential, Houston, TX

Analyst / Developer

Responsibilities:

• Instrumental in successful implementation of new partners, participating in all project phases.
• Developed proposals, estimates, project plans, project metrics, development plans, test plans, implementation plans and coordinated ongoing support.
• Managed several software upgrade and conversion projects.
• Managed work request acknowledgement, including update and resolution within a certain timeframe.
• Led team of offshore developers on multiple enhancement and maintenance projects.
• Provided on the job training by assigning tasks, preparing technical specifications and mentoring team in coding, testing and implementations.
• Created monthly project metrics and project status summary data in Presage repository for One Pass Application.

Platform: IBM Mainframe, MVS, JCL, TSO/ISPF, PL/1, COBOL, IMS/DB2 EASYTRIEVE, ENDEAVOR, CA7, CA view, ORACLE 9I/PL/SQL, TOAD, SQL PLUS

Confidential, Houston, TX

Consultant

Responsibilities:

• Successfully delivered several enhancements of COSTAR System and also created system documentation.
• Designed and developed many new programs and stored procedures.
• Supported and monitored COSTAR production cycle while on call 24/7 for COSTAR.
• Proposed solutions to daily production problems considering timeliness, effectiveness and practicality in addressing those solutions and client needs.

Platform: Oracle 9I/PL/SQL, Visual Basic, Toad, SQL Plus, Crystal Reports

Confidential, Houston, TX

Information Analyst, Project leader

Responsibilities:

• Assisted Continental Airlines Revenue Accounting team in taking over the transition of new development project (RASCAL) from CGY/Earnest & Young.
• Helped the CGY/E&Y team in testing and implementation of RASCAL System.
• Involved in taking charge of maintenance team and led this maintenance contract from E.D.S side.
• Created and maintained effective documentation of RASCAL.
• Worked as a liaison between Continental Airlines, CGY/E&Y and E.D.S revenue accounting (Mainframe) teams to gather requirements and resolved testing issues.
• Led team of three developers.

Platform: Oracle 9I, PL/SQL, Visual Basic, Toad, Crystal Reports

Confidential, Houston, TX

Information Analyst, Project Leader

Responsibilities:

• Built an interface between Client Server and Mainframe side of GPS. This interface was designed to receive data from GPS in flat files using FTP and map and load the data to One Pass DB2/IMS database tables.
• Led the team of two Developer on mainframe side and two developer on client server side in order to complete this project.

Confidential, Houston, TX

Information Analyst, Project Leader

Responsibilities:

• Supported Confidential new account. Worked on the Web HEDIS, a web enabled data warehouse that supports MCO’s (Manage Care Organizations) audit and regulatory reporting requirements.
• Designed, developed and tested multiple measures using PL/SQL.
• Led team of two developers and two testers for data validation and system testing.

Platform: Oracle 9I/PL/SQL, ASP, Toad, SQL Plus

Confidential, Houston, TX

Information Analyst, Project Leader

Responsibilities:

• SME in supporting the Reservation Productivity system. This system provided computerized support for Continental reservation agent incentive program.
• SME for One Pass Partner sub system and partner’s billing reports.
• Implemented several Airlines, Hotels, Car Rentals and banks as new partners to One Pass system.
• Led and completed several major enhancement requests in support of One Pass and RAP systems, which included creation of SOW, estimates, technical designs, coding and testing of PL1/DB2/IMS programs.
• Analyzed the RAP system and created proposal to enhance it and make it more efficient.
• Coordinated massive year 2000 date conversion for RAP and One Pass Partner Sub systems.
• Mentored several new team members.

Confidential, Dearborn, MI

Senior Programmer Analyst, Project Leader

Responsibilities:

• Responsible for the enhancement and maintenance to the receiving module of Common Manufacturing Management System (CMMS) at FORD Motor Company.
• Involved in the analysis of present system functionality, design and implementation of new requirements of FORD2000 Globalization project.
• Designed, coded and tested several COBOL/DB2/IMS DC programs.

Confidential, Troy, MI

Systems Engineer, Project Lead, Business Analyst

Responsibilities:

• Lead SE for the rewrite of LIFO Sub System for Confidential assembly and components plants. This includes interviewing various customers in order to create SLC output, technical design, construction, testing and implementation.
• Prepared technical design specifications, coded and tested COBOLII/DB2/IMS batch and on-line programs for inventory sub system for Confidential components and assembly plants.
• Prepared high level requirements, event response list, alternative solutions, recommended solutions for GMMACS project.
• Designed and developed test plans, which included test cases, test criteria, expected results and resource needs, for new and existing program for LIFO Project.
• Developed implementation plans, contingency plans, disaster recovery plans and production schedules for GMMACS project.
• Participated in various Process/Quality improvement teams to reduce cost and increase efficiency.