SUMMARY:

• Senior User Experience and User Interface practitioner with 11 years of experience in UX design architecture, taking ideas from paper sketch to screen then user testing and delivery. Demonstrates a strong track record for completing complex projects through to launch and building team relationships across an organization.

TECHNICAL SKILLS

• System Architecture
• User Experience Research and Testing
• User Interface and Mobile UI design
• User Centered Design
• Interaction Design
• Wireframing
• OmniGraffle, Axure, InVision, Paper & Pencil
• Adobe Creative Cloud, Photoshop, Illustrator etc
• TFS, EPM Live
• Agile, Scrum, Jira, Confluence
• Mac and Windows OS
• E - commerce design
• Strong Understanding of HTML, CSS and JavaScript

PROFESSIONAL EXPERIENCE:

Senior User Experience Architect

Confidential

• Successfully architected the Cinch product for Intuit.
• Provides wireframes in low/mid fidelity for a clearer picture of product functionality.
• Lead daily conceptual walkthroughs and team meetings.
• Conducted user walkthrough sessions with Intuit stakeholders.
• Worked with a cross functional team on both design and technical collaboration.
• Lead frequent ideation sessions with our team.
• Perform regular user testing interview sessions.
• Recruiting subjects and writing test scripts for user testing sessions.
• Provided direction, mentorship and UX education to our team.
• Evangelized user centered design approach to develop the strongest product.
• Used Agile methods in daily practice with morning scrums and PM software check-ins.
• Applied User Research to improve the understanding of our end users goals.
• Tested the application frequently making suggestions for updates and changes.
• Architecting a Learning Management System within the Cinch ecosystem.

Senior Associate, UX Team Lead

Confidential

• Successfully developed two products for a complex accounting market vertical.
• Performed conceptual walkthroughs.
• Conducted user testing sessions with stakeholders involvement.
• Changed a culture of siloed teams by introducing cross functional design collaboration.
• Lead user journey mapping and ideation sessions with our teams.
• Provided education, direction and mentorship to Jr. UX/UI designers.
• Evangelized the importance of a user centered design approach to get the best product.
• Used Agile methods that eliminated some aspects of a legacy Waterfall practice.
• Visually communicated details of user interactions too complicated to easily explain.
• Applied User Research to improve our understanding of the end user goals.
• Maintained strong team relationships with developers after design delivery.
• Energetically built relationships with all team member and stakeholders.

Visual Architect / UX UI Developer (Contract Role)

Confidential

• Evangelized the need for Cross-Functional team approach to complex design problems.
• Performed User Testing to improve usability and uncover hidden needs.
• Lead focus iteration sessions with student end users.
• Created persona profiles of the end user that worked to help craft a better product.
• Lead stakeholder kickoffs meetings and creative sessions to streamline our process.
• Used Sketching and software tools to rapidly iterate and wireframe design solutions.
• Made working prototypes that are clickable and testable for the end users.
• Wrote test plans to understand the end users struggles and how to fix them.
• Provided final deliverables and documentation to the development teams.
• Stayed with development teams to ensure our end product matched the design.

Front-End UI Web Developer

Confidential

• Conducted UX research to uncover our clients unknown needs.
• Participated in scrums and worked with Agile methodology.
• Pitched and developed a major native ad campaign for HCA gulf coast hospitals.
• Designed successful ad units for hospital wait times that attracted customers.
• Redesigned pages that improved user experiences and increased interaction.

Front-End Web Developer (Contract Role)

Confidential

• Strong use and knowledge of Front-End UI technologies.
• UX Testing and Research of products.
• Build Front-End UI based on design specs provided by design teams.
• Mobile UI and interaction design based on responsive framework.
• Used Jira and Confluence for project management, estimates, time tracking etc.
• Worked effectively with a distributed domestic and international team members.
• Performed User Testing and deep dive QA on all projects.
• Tracked and resolved bug/features/defects.

Senior Web Design

Confidential, Boca Raton, Florida

• Design UX/UI and marketing creative initiatives to drive ticket and ad sales.
• Employed User Experience (UX) design and interaction design techniques.
• Built micro-sites promote tickets sales and our partner’s movies.
• Collaboratively worked with stakeholders at Disney, Universal, Dreamworks, and more.
• Wrote test plans and performed user testing.
• Coded and a/b tested E-blasts to promote ticket sales, sweepstakes or promotions.
• Responsible for major UX and UI components of an 18 month redesign project.
• Lead the initiative to streamline the ticketing purchase process that improved user conversion rates by utilizing iterative design and real end-user input.

Creative Team Lead

Confidential, Fort Lauderdale, Florida

• Developed wireframe, UI, websites and marketing material for small businesses.
• Managed a team of three designer/developers.
• Worked with ad agencies such as Zimmerman to launch E-blasts.
• Designed web sites and templates using HTML and CSS and UX testing methods.
• Coded, launched and user tested E-blasts for marketing initiatives .