SUMMARY:

• Around 6+ years of experience in entire Microsoft Dynamics CRM 365/2016/2015/2013 Software Development Life Cycle as well as Microsoft .Net Framework Technologies in various industrial domains like Automobile, Finance, Banking and Government.
• Experience in installation, configuration, customization and extension of Microsoft Dynamics CRM 2013/2015/2016/365 as well as doing the deployment, trouble shooting and production support for the applications developed.
• Experience in developing complex applications on Microsoft Dynamics CRM platform with customization of entities, sitemap writing client - side JavaScript
• Experience in developing, testing and deploying the applications using .NET, C#, ASP.NET, ASP.NET MVC, ORM, Entity
• Framework, ADO.NET, LINQ, WEB API, WCF, HTML, CSS, jQuery, JavaScript xperience in developing of custom WEB API, WCF web services using C#, .NET 4.0/5.0
• Experience in working with web resources, dialog-based workflows, Custom .NET based workflows, plugins and integrating custom web pages into CRM
• Good working skills in SQL SERVER Database Objects like Stored Procedures, Views and joins.
• Good hands on experience and knowledge on business processes including Sales, Marketing, Customer Service, Field Service, Financial Service, Project Service and PowerApps in MS Dynamics 365.
• Experience in converting client requirements and functional specifications to technical design with effort estimation and doing development for the same
• Experience and good knowledge on the data migration using data import, scribe, smartconnect
• Experienced in creating, updating, and reviewing project plans
• Excellent analytical, logical and interpersonal skills.
• Experience with the design, development, implementation, Analysis and maintenance of custom developed web applications using the .NET and Microsoft SQL Server.
• Hands on experience in using Source Code Control Systems like VSS, TFS, GIT.
• Developed Dynamics Reports using CRM Reporting interface and SSRS Deployed it on the CRM that were used in the application depending on the roles
• Experience in SSIS packages for data integration operations and SSRS data reporting.
• Experience in working with various reports, KPIs, dashboards and charts using SSRS and PowerBI.
• Conversant with all phases of the Software Development Life Cycle (SDLC) especially Agile, Scrum, involving business process analysis, requirements gathering and analysis, detailed design, development, testing and post implementation support.
• Utilized business data to discover and clarify the functional and data requirements using USE Case diagram, Context diagram and sequence diagram to represent the flow of interface request and response.
• Organized, self-motivated and punctual with excellent oral and written communication skills, quick learner, can adapt quickly to a new technology, with ability to take new roles in minimum time and little training.

TECHNICAL SKILLS:

Operating Systems: Windows, Linux, Unix

Languages: C, UML, Visual C++ 6.0, VB6.0, C#.Net, VB.Net, PL/SQL, TSQL, and Java Script.

Data Warehousing & BI: SQL Server Business Intelligence Studio (SSIS, SSRS, SSAS, DTS)

Database: MS SQL Server 2016/2014, Oracle 10g/9i/8i, MYSQL, IBM DB2 7.1/8.0 and MongoDB

Reporting Tools: SSRS 2012/2008, Crystal Reports XI/X/9/8, Power BI, Excel and Tableau

Web Technologies: HTML, XML, JavaScript, Angular JS, PHP, Shell Scripting, jQuery

Methodologies: Agile, waterfall and Scrum.

Tools: MS Dynamics CRM 2013/2014/2015/2016 , ControlM, UML Rational Rose, Visual Studio, TFS, MS Office, BIDS, and MS Access

Web/Application Servers: IBM Web Sphere 6.1, JBoss 3.2.x, Apache Tomcat 6.0, Microsoft IIS 6.0

Cloud Environments: Azure, AWS, Google Cloud and Informatica cloud.

PROFESSIONAL EXPERIENCE:

Sr. Microsoft Dynamics CRM Developer

Confidential, Los Angeles, CA

Responsibilities:

• Involved in requirements gathering, analysis and project planning
• Customized MS Dynamics CRM 2015 application based on the business requirement
• Created organizations, business units, groups and their relationships
• Created Custom Entities, Custom attributes for individual business units in MS Dynamics CRM 2013, according to their business process
• Created several client-side extensions using JavaScript, CSS and HTML.
• Migration of data from Excel source to CRM using SSIS.
• Created and customize reports in the system by using SQL Server Reporting Services (SSRS) to provide data for demand planning and opportunity management
• Integrated with SSRS to support reporting, data analysis, and business planning.
• Created SSIS packages for different data loading operations for many applications.
• Used CRM web service and developed a custom service using WCF to provide extended functionalities to the common methods of CRM
• Configuration of MS Dynamics CRM with Microsoft Outlook 2013.
• Developed business objects using C# for various modules
• Integrated Custom WCF Service with other applications
• Imported contacts from existing application into MS Dynamics CRM 2014 using the WCF service.
• Worked on setting up relationship between System & Custom entities
• Used extensively JQuery & JavaScript for client side validations and access data within the HTML controls.
• Collected existing infrastructure information including Active Directory, SQL server, Reporting Server instance for implementation of MS Dynamics CRM 2015 system.
• Installed and configured MS Dynamics CRM 2015 system for development and testing, configured server instance, created organizations.
• Used Advanced Find feature of MS Dynamics CRM 2015 and created multiple views of System entities
• Used JavaScript for client side validation and design of the web site to suit other browsers.
• Generated Sales Reports for statistical analysis of data at user level using SSRS.
• Used Bing Maps API to design and develop dashboards to display incoming customer requests and update address coordinates in the Microsoft Dynamics CRM 2013.
• Implemented CRM solution for BEI case management system based on the business requirement
• Design Master Page of Case Management as the Web Portal for the data entry using C#, ASP.NET, JQuery, Bootstrap, Handler.
• Extensively used User interface controls which use JQuery to validate client side validation.
• Customized Dashboards based on the custom reports and charts created Used Visual studio test project and performed unit testing including both automated and manual testing
• Document management with SharePoint integration.
• Created User defined Functions, Stored Procedures and Views using SQL Server 2012

Environment: MS SQL 2008 R2/2012, SSIS, SSRS XML, T-SQL, MS Access 2010, MS Word, MS Excel, VBA (Visual Basic for Applications), Share point, DTS, C#, Microsoft Visio, Microsoft Power BI, MS Dynamics CRM, Performance point Server, Team Foundation Server, FTP & SFTP server.

Sr. Microsoft Dynamics CRM Developer

Confidential, Los Angeles, CA

Responsibilities:

• Analyzed and Gathered user requirements from clients. Also Coordinated with Data Architects, Business Analyst and Data Base Administrator.
• Using T-SQL in SQL Server, created various data base objects like joins, tables, User-defined functions, triggers, stored procedures, views, SQL performance tuning and indexes using Specifications. Implemented business logic and maintained referential integrity.
• Perform requirement analysis through coordination with Business Analysts, Data Architects and define business and functional specifications.
• Understand and translate the business needs into technical requirements.
• Involved in Customization of tools to customize system components such as forms, views, entities, attributes, relationships, And entity mapping
• Utilize entity relationships and mappings to reduce the amount of workflows and plugins and simplify the solution. Customize sitemap via Xml Toolbox.
• Customized Sale module including leads, accounts, contacts, opportunities and related custom entities according to the business process.
• Involved in the design and development of 3 Tier, N-tier distributed architectures and MVC, MVVM architectures.
• Design and customize CRM 2015/2016 forms, ribbons, site map, workflows, Dialogue.
• Created custom asp.net pages and configured forms and views for new modules to be added to MS Dynamics CRM system
• Worked with ASP.NET AJAX to create rich UI web applications and to improve performance.
• Involved in migrating Microsoft Dynamics CRM 2013 customization to CRM 2015.
• Worked on configuring several security policies on various entities in the system to manage and implement appropriate access controls in MS Dynamics CRM 2015 using XRM Toolbox
• Involved in data migrations and update operations using LINQ and XRM within CRM across various entities.
• Configured CRM settings to adapt security policies within different environments using security role
• Pre-populating data into the CRM page during the page load using JavaScript, CRM Web Services and XML object.
• Responsible for developing the reusable Components on UI(Views) by developing the Partial Views, View starts, and reusable components for implementing the business rules with C# and OOPS Concepts
• Used WCF for creating web services for sending and receiving the data using HTTP and TCP.
• Developed REST web API to integrate business processes and data flows between CRM and other applications.
• Extensively used CRM SDK and retrieved data from CRM using REST Endpoint with JavaScript and JQuery.
• Used CMS Content Management Solution for creating, managing and customizing the application with which time can be saved.
• Configuring and integrating software applications, APIs and add-ons.
• Worked on the Code-First approach to create/design the domain classes and database based on that
• Developed and consumed the Windows Communication Foundation (WCF) servers to push the jobs and provide the rules for downstream applications.
• Data model for CS&S, ESS Sales Division, & FIO Service Division in CRM 2015/2016
• Developing reports, charts and dashboards for specific business requirements.
• Worked on developing the required plug-ins to synchronize/update payment details to CRM system.
• Experience in working with LINQ to Datasets, which uses ADO.Net to handle the communication with the database.
• Responsible for staying current with regards to industry best-practices, accessibility standards, cross-device content delivery (web, print and mobile/handheld) and CMS integration
• Updating the UI in CRM meeting new business requirements.
• Involved in developing reports using Report Wizard, Report Builder, Report Manager and deploying reports in SQL Server Reporting Services (SSRS)
• Debugged JavaScript used in CRM system.
• Suggested updates and methods relevant to system architecture components and changes through research.
• Engaged and led the offshore team, ensured the task distribution and delivery on time. Supported .NET applications and architecture by designing, coding and debugging procedure

Environment: MS SQL Server 2016/2014, SQL Server Integration Services (SSIS), SQL Server Reporting Services (SSRS), Business Intelligence Development Studio (BIDS), MS Dynamics CRM, MS Visual Studio.NET, C #, TFS (SharePoint), Visual Studio 14.0/VB.net, VB Script, MySQL 5.6 and Windows 2012 Server.

Microsoft Dynamics CRM Developer

Confidential, Irving, Tx

Responsibilities:

• Involved in requirements gathering, analysis and project planning
• Customized MS Dynamics CRM 2015 application based on the business requirement
• Created organizations, business units, groups and their relationships
• Created Custom Entities, Custom attributes for individual business units in MS Dynamics CRM 2013, according to their business process
• Created several client-side extensions using JavaScript, CSS and HTML.
• Migration of data from Excel source to CRM using SSIS.
• Created and customize reports in the system by using SQL Server Reporting Services (SSRS) to provide data for demand planning and opportunity management
• Integrated with SSRS to support reporting, data analysis, and business planning.
• Created SSIS packages for different data loading operations for many applications.
• Used CRM web service and developed a custom service using WCF to provide extended functionalities to the common methods of CRM
• Configuration of MS Dynamics CRM with Microsoft Outlook 2013.
• Developed business objects using C# for various modules
• Integrated Custom WCF Service with other applications
• Imported contacts from existing application into MS Dynamics CRM 2014 using the WCF service.
• Worked on setting up relationship between System & Custom entities
• Used extensively JQuery & JavaScript for client side validations and access data within the HTML controls.
• Collected existing infrastructure information including Active Directory, SQL server, Reporting Server instance for implementation of MS Dynamics CRM 2015 system.
• Installed and configured MS Dynamics CRM 2015 system for development and testing, configured server instance, created organizations.
• Used Advanced Find feature of MS Dynamics CRM 2015 and created multiple views of System entities
• Used JavaScript for client side validation and design of the web site to suit other browsers.
• Generated Sales Reports for statistical analysis of data at user level using SSRS.
• Used Bing Maps API to design and develop dashboards to display incoming customer requests and update address coordinates in the Microsoft Dynamics CRM 2013.
• Implemented CRM solution for BEI case management system based on the business requirement
• Design Master Page of Case Management as the Web Portal for the data entry using C#, ASP.NET, JQuery, Bootstrap, Handler.
• Extensively used User interface controls which use JQuery to validate client side validation.
• Customized Dashboards based on the custom reports and charts created Used Visual studio test project and performed unit testing including both automated and manual testing
• Document management with SharePoint integration.
• Created User defined Functions, Stored Procedures and Views using SQL Server 2012

Environment: SQL server 2008/2012/2014 Enterprise Edition, SSRS, SSIS, SSAS, Power BI, .NET Framework, ASP.NET, ADO.NET, Oracle 11g/10g, Visio, MS IIS, XML, MS Excel, Access, MS Dynamics CRM, and Visual Source safe.

Microsoft Dynamics CRM Developer

Confidential

Responsibilities:

• Designed, developed and supported Microsoft Dynamics applications.
• Involved in requirements gathering, analysis and project planning.
• Involved in Dynamics CRM data capture, integration, auditing, data mapping, importing data and creation of interfaces.
• Customized MS Dynamics CRM application based on the business requirement.
• Imported contacts from existing application into MS Dynamics CRM using the WCF service.
• Customized Workflows and Plugin for automated processes, based on requirement from sales and marketing department to increase visibility and efficiency
• Used LINQ to SQL for querying the database and for data manipulation tasks.
• Design and develop REST service using Web APIs.
• Design and Developed SQL stored procedures
• Developed out-of-box workflows and custom workflows for CRM 2013 based on user needs.
• Developed plug-ins, created workflow activities consumed MS Dynamics CRM web services using CRM SDK and configured the integration of MS Dynamics CRM with existing website.
• Developed custom SSRS reports for CRM.
• Used CRM web service and developed a custom service using WCF to provide extended functionalities to the common methods of CRM
• Installed and configured MS Dynamics CRM 4.5 system for development and testing, configured server instance, created organizations
• Customized system entities and custom entities to meet the business requirements
• Created several plug-ins and workflows for enhancing the system and maintain data integrity
• Created custom asp.net pages and configured forms and views for new modules to be added to MS Dynamics CRM system
• Created custom dashboard, create custom Ribbon button and configured sitemap using Pragma toolkit
• Suggested several security policies on various entities in the system to manage and implement appropriate access controls
• Provided CRM end user training for case and service managements for department staff
• Develop plug-ins to synchronize/update payment details to CRM system
• Provided technical guidance to the team and participated in several sessions of code review
• Assisted the team in basic testing and deployment of the solution

Environment: SQL Server 2008 Enterprise Edition, SQL, Enterprise manager, MS Dynamics CRM, Crystal Reports, UML, VB.NET, MS PowerPoint, MS Project, Oracle.